THE Auto Shop

RepairPal Certified Shop in Irvine

(949) 220-0904
8797 Irvine Center Drive Ste D
Irvine, CA 92618 USA
"The service was very good and Sean was so friendly, nice, and helpful."
— Richard, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
8:00am to 2:00pm
Auto Repair Experience
  • Sean Nguyen, Service Manager
  • Established 2013
  • 3 Auto Repair Mechanics on Staff
  • 26 Years of Car Repair Experience
THE Auto Shop Reviews
668 Ratings
Displaying 1 - 15 of 644reviews
Michael
09/27/19
Verified Customer
The staff was friendly, performed the work in a timely fashion and fair pricing for the work.
Soonkap
10/10/19
Verified Customer
Very professional and timely repair! Clearly explain what needs to be repaired.
Christian
10/07/19
Verified Customer
Very impressed
Rebeca
09/20/19
Verified Customer
AMAZING! staff members! You guys are amazing and did such a great job with my MB B service :D you got yourself a repeat customer :D
Joon
09/17/19
Verified Customer
First time here. Will be back for other things very transparent and honest.
Asher
09/17/19
Verified Customer
The folks were friendly and customer-focused, ensuring I knew any potential pitfalls before they performed work, and got the work done fast and clean.
Honey
09/16/19
Verified Customer
Great, honest service
Susan
09/13/19
Verified Customer
I trust this auto shop which is hard to find and so I will continue to be a loyal customer
Louis
09/13/19
Verified Customer
Great customer service. Knowledgeable staff!
Wendy
09/09/19
Verified Customer
Excellent customer service!
Arnel
09/08/19
Verified Customer
good work guys
Ray
09/08/19
Verified Customer
The service writer was very helpful. My car was fixed and ready when it was promised.
Gina
09/05/19
Verified Customer
Appreciated the service
Sally
09/03/19
Verified Customer
I have always trusted my car repair to this shop & will again, however this last time, no one was there at my appt. time...this is not cool! My appt was at 7:30 am & no one was there until 7:50 - the person that showed up was not even supposed to be there until 8 - kudos to him! All else was good & I will continue to go there!
Nicole
09/04/19
Verified Customer
Very nice and did job quickly
RepairPal Scorecard
92
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
90
Tools & Equipment
93
Customer Service
91
Customer Amenities
97
THE Auto Shop was established in 2013. This RepairPal Certified has great customer service, as verified in our unbiased review of their most recent customers. The staff is a great mix of experienced, dealership-trained technicians, and ambitious new comers. They receive professional training to help ensure they can address your customer service needs, as well as the repair needs of your vehicle. This shop has invested in some of the best automotive tools and computer diagnostic equipment to help their technicians perform accurate diagnoses and repairs. The work performed is backed by a 24-month / 24,000-mile warranty. Local shuttle service, rental cars, and loaner vehicles are available for your convenience. There's also a modern lounge with coffee, wireless internet, and a phone charging station available for your comfort.
Details
Message From the Shop
THE auto shop is Orange County's latest modern repair facility located across from the Verizon Amphitheater. With 12 lifts and equipped with all the latest testers and machines, we are dedicated to deliver all your automotive repair and maintenance needs. We put customers first and love to show you and earn your business. A lounge is available for customers and has available: cable TV, wireless internet, chairs, phone charging stations and refreshments
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Child Friendly
  • Chinese Spoken
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
Get Directions to THE Auto Shop
What verified customers have to say about THE Auto Shop
Would recommend to a friend
91%
Car was ready when promised
96%
Did not feel sales pressure
95%
Car was fixed correctly the first time
93%
Customer was treated respectfully
97%
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