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Malless Auto Service

(317) 608-5183
207 Verified Reviews
MALLESSAUTO@LIVE.COM

HOURS
07:00
17:00
http://purl.org/goodrelations/v1#Monday
07:00
17:00
http://purl.org/goodrelations/v1#Tuesday
07:00
17:00
http://purl.org/goodrelations/v1#Wednesday
07:00
17:00
http://purl.org/goodrelations/v1#Thursday
07:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:00pm
S
Closed

ADDRESS

4525 W 71st St
Indianapolis, IN 46268 USA

AUTO REPAIR EXPERIENCE

  • Don Malless, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 96 Years of Car Repair Experience

Malless Auto Service Reviews

OVERALL RATING

207 Verified Reviews
5 stars
(141)
4 stars
(54)
3 stars
(8)
2 stars
(1)
1 star
(3)
by - Verified Customer January 07, 2018

Provided quote online. Performed work in the time frame specified. Conversation was light.

by - Verified Customer January 03, 2018

Did what I ask, and delivered on time.

by - Verified Customer December 28, 2017

The shop only tuned up/replaced what was needed. Did not pressure me for extra services.

by - Verified Customer December 26, 2017

All fine.

by - Verified Customer December 17, 2017

Always pleased with Malless Auto Service. Professional, friendly, expert and accurate service. Good to have people in this business you can trust!

by - Verified Customer December 06, 2017

They do good work. And super close to home.

by - Verified Customer December 03, 2017

Communication was not clear, and I wound up spending about $300 more than I thought I needed to. Had I understood the $300 difference, I would not have had them done the repair. This was for a very old car, and I do not want to continue investing significant dollars.

by - Verified Customer November 27, 2017

Highly recommended and that recommendation was well deserved. I will be using these guys from now on.

by - Verified Customer November 27, 2017

Great job. Half the price of Toyota.

by - Verified Customer November 26, 2017

Very pleased with the work. It was done in a timely manner. I will definitely use this shop again

by - Verified Customer November 15, 2017

Excellent service and friendly people, I always recommend them

by - Verified Customer November 07, 2017

Excellent service

by - Verified Customer November 06, 2017

Honest and thourough

by - Verified Customer November 06, 2017

This was my first experience with Malless, I went there based on recommendations on our Neighborhood App. Overall I was pleased with the professionalism of the whole process. I would recommend then and will use them again in the future.

by - Verified Customer November 05, 2017

Not real comfortable with my experience. Disappointed my indicator light was not addessed at time of service.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer October 26, 2017

I was thrilled frankly to have my car fixed so quickly. the dealerships couldn't/wouldn't do it! yes it was expensive, but that's computers for ya!

by - Verified Customer October 25, 2017

Excellent work and a fair price.

by - Verified Customer October 24, 2017

Probably the best service I've received at any auto maintenance company including dealerships. Great folks

by - Verified Customer October 23, 2017

They gave great service as usual.

by - Verified Customer October 18, 2017

Guys at the shop are always professional and i completely trust what they say. They called me back one time and said they had overcharged me and gave me a partial refund. I'm guessing they are honest.

by - Verified Customer October 18, 2017

Excellent work. Very professional.

by - Verified Customer October 16, 2017

excellent service

by - Verified Customer October 12, 2017

Everything was fine!

by - Verified Customer October 12, 2017

I am highly satisfied with my experience at Malless Automotive. Repairs were correct and timely.

by - Verified Customer October 12, 2017

Diagnosed problem with alternator. Gave cost of repairs before beginning work. Had my car back before 2pm.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer October 12, 2017

Good service, very reliable.

by - Verified Customer October 10, 2017

They are great

by - Verified Customer October 10, 2017

They did exactly what I asked and no more. They are honest and very knowledgeable. They do research and prep before hand on make , model, and even VIN. Very reliable and trustworthy. I couldn't be more pleased with the work they just completed on my 2009 Ford F-150.

by - Verified Customer October 03, 2017

Great work! Will go back for more service. Very honest.

by - Verified Customer September 28, 2017

They have always

by - Verified Customer September 24, 2017

fair pricing and quality repair

by - Verified Customer September 20, 2017

All went well. They fixed a good number of problems in under a day.

by - Verified Customer September 19, 2017

Great place to get any vehicle fixed

by - Verified Customer September 19, 2017

My brother told me you guys, did work for me once before, i'll be back

by - Verified Customer September 17, 2017

Have used Malless for my car repair for several years. I have always been satisfied with their work and they are cheaper than the dealership. I trust their work.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer September 10, 2017

My husband and I have been customers of Malless Auto for more than 15 years. We trust them, and they provide excellent service! Keep up the good work!

by - Verified Customer August 30, 2017

Everything was great!!

by - Verified Customer August 29, 2017

Good service and professional. Will return

by - Verified Customer June 14, 2017

They usually have fair prices for the work performed and are always very friendly. My only down would be that every time I bring my car in, there seems to be something wrong with it and I'm not sure it is always my car.

by - Verified Customer June 12, 2017

They always do a good job of getting my vehicle fixed in a timely manner. Sometimes they're a little busy and their prices are a touch high, but I've never left disappointed because of something within their ability to control. I'm a multiple repeat customer and recommend Malless to friends and family.

by - Verified Customer June 11, 2017

Mark and his crew are very knowledgeable. It's obvious after a visit there they know what they're doing.

by - Verified Customer June 05, 2017

The team at Malless is honest. They do excellent work. Fair price. Excellent communication!

by - Verified Customer June 04, 2017

Always love taking my car there. Nice guys!

by - Verified Customer June 04, 2017

Fair price. Quick turn around.

by - Verified Customer May 31, 2017

Malless always treats me right. I recommend them all the time to my friends and co-workers.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer May 23, 2017

Explained everything with patience, didn't get huffy I couldn't afford to do all work they recommended. Great people, trustworthy work. Great job!

by - Verified Customer May 17, 2017

Good!!!

by - Verified Customer May 11, 2017

Long time customer.

by - Verified Customer May 02, 2017

Great service!

by - Verified Customer April 30, 2017

I have always been pleased with every experience I have had with this shop for over 10 years.

by - Verified Customer April 27, 2017

My 45,000 mile check up was about 1/2 of what the dealership charged, but I didn't get the car wash or tire rotation. Speaking of tires, because of a Malless evaluation of the car I bought, Carmax gave 2 new tires that weren't included in the initial price. Thanks, Malless!

by - Verified Customer April 24, 2017

Very pleased with the work done. Car was ready before I expected. Very good service and employee was very courteous. Thank you

by - Verified Customer April 23, 2017

Went well

by - Verified Customer April 18, 2017

Couldn't ask for a better experience!!!

by - Verified Customer April 05, 2017

They called with details of my problem and were fine with me taking my time to call back with a decision to proceed with with repairs or not.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer April 04, 2017

Very pleased. 5 Star rating!!

by - Verified Customer April 02, 2017

Very happy

by - Verified Customer March 30, 2017

The price of the exhaust pipe I Google online was less than $200 including Autozone, I was charged more than $300. I don't know if the exhaust pipe you ordered might be better quality.

by - Verified Customer March 28, 2017

Knowledgeable and swift repair of my KIA's motor issues in a timely manner and fantastic results.

by - Verified Customer March 23, 2017

Had jeep towed to shop for vibration issues; within the day they emailed me a detailed report of all of its issues, with an estimate. They were very accommodating, contacting me through email while I was at work, and also kept my vehicle in their lot for a few days while I was out of town on business. Best garage I've ever worked with. 10/10

by - Verified Customer March 20, 2017

I described the problem as I saw it with my car. They called and told me what they thought it was and what they would suggest. They told me the cost but left it up to me whether I wanted them to do the work or not. I was very satisfied with the whole experience.

by - Verified Customer March 19, 2017

Looks like I've found a good repair shop.

by - Verified Customer March 12, 2017

ive used this shop several times and the work has always been excellent I do feel they are kinda of high on their pricing

by - Verified Customer March 06, 2017

Excellent service. Clean work, very accurate explaining, and price very fair for what other shops ask. Courtesy over the phone and in person was truly important. And, their warranty is impressive.!!!

by - Verified Customer March 01, 2017

The shop was very accommodating. They extended the courtesy of taking me home, and picking me back up because I had no transportation. Repairs were made in a timely manner and staff was pleasant. I plan to both utilize and recommend their services in the future. I appreciate the job well done.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer February 28, 2017

They were very helpful in suggesting a tow service. I used their tow company and their costs were reasonable and driver very nice!

by - Verified Customer February 22, 2017

Experienced mechanics that you can trust to diagnose your car problems correctly the first time.

by - Verified Customer February 21, 2017

They are friendly, professional, and do great work for me.

by - Verified Customer February 16, 2017

Good work, convenient location, friendly service, stand behind their work.

by - Verified Customer February 14, 2017

Very helpful, and communicated with both me and my husband.

by - Verified Customer February 13, 2017

I have a 2002 Saab 9-5 Wagon, not the easiest vehicle to tackle, and a Nissan 350Z. I have been more than satisfied with the work performed on both my cars and will simply not go anywhere else. The staff is detailed in their explanations and their pricing is extremely fair. Quality service second to none!

by - Verified Customer February 08, 2017

Will return.

by - Verified Customer February 08, 2017

All done to satisfaction!

by - Verified Customer February 06, 2017

I've never been disappointed by the work they do. They are very professional.

by - Verified Customer January 31, 2017

Recommend!!! There's no place like Malless..There's no place like Malless, (in my wizard of Oz voice) if you want honest diagnosis and quality workmanship. They work on most foreign and domestic autos. I took my vehicle in for a second opinion to look at my airmatic system. This system supplies air to level your car and soft close doors. The first place of business quoted me 1800. The actual fix was a 5 dollar part and 114 dollar labor charge along with the 99 dollar diagnostic check. The total a little over 200 dollars. This was the first time I used Malless in 15 years but it is the same professional service you would feel comfortable sending any novice that knows very little about automobiles. The service was quick. I made an appointment the previous day and dropped off at 7, the work was completed by 1 pm. Another plus is they explained what was wrong, what needed to be done and took the time to answer questions. I also had an audio error message and they were upfront that I would need to take back to the dealer due to technology not being available to quickly fix. I appreciate the honesty. The mechanic said he could fix it but it would be time consuming because it becomes a seek and find exercise. This will be my go-to auto repair shop. Experience the best teacher, always strive to make it a good one

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer January 29, 2017

Very quick and competent service.

by - Verified Customer January 25, 2017

Great

by - Verified Customer January 25, 2017

It was excellent service.

by - Verified Customer January 24, 2017

Malless provided transportation for me to and from the repair site.

by - Verified Customer January 23, 2017

It was a speedy, smooth oil change!

by - Verified Customer January 19, 2017

Quality work, friendly service, honest dealing.

by - Verified Customer January 18, 2017

Work was performed in a timely manner and to my satisfaction.

by - Verified Customer January 17, 2017

I'm pleased with finding Malless's for my car service.

by - Verified Customer January 15, 2017

Been going to the shop for years. Good people who do good work at a fair price.

by - Verified Customer January 15, 2017

Good experience

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer January 11, 2017

Staff is professional and very experienced. Will always go back.

by - Verified Customer January 11, 2017

Best service shop in Indy!

by - Verified Customer January 08, 2017

The only place that I will let touch my baby!

by - Verified Customer December 29, 2016

Everyone at Malless is always polite & responsive to our concerns. They always do a great job!

by - Verified Customer December 27, 2016

This business is great!

by - Verified Customer December 26, 2016

Always happy with the service I get at Malless.

by - Verified Customer December 21, 2016

These guys are no-nonsense, and value professionalism. My repairs were relatively expensive, but they explain the process, and I never feel/felt like they're padding things on.

by - Verified Customer December 21, 2016

This place is the best. They give good updates and they let you know what is going on with your car/truck while it is there at the shop.

by - Verified Customer December 18, 2016

I've been coming to Malless for over 7 years now. I have always found them to be helpful, patient with me as an older person, and more than fair.

by - Verified Customer December 15, 2016

Great service as always!

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer December 13, 2016

Job done very well!

by - Verified Customer December 05, 2016

I have been going to Malless for years, they are the only guys I trust with my vehicles.

by - Verified Customer December 01, 2016

I trust them!

by - Verified Customer November 29, 2016

Have used Malless for years. Trust them to take good care of my needs at a fair price.

by - Verified Customer November 27, 2016

Work is done as expected - repair costs are always unexpected and not welcome Malless does good work!

by - Verified Customer November 20, 2016

Always feel like I am treated fairly and they are honest about the work they recommend.

by - Verified Customer November 16, 2016

Identified issue, job fixed in a timely fashion!

by - Verified Customer November 14, 2016

Highly recommend!

by - Verified Customer November 14, 2016

Had a nice chat about repairs made and needed on a recently purchased car. We have been bringing vehicles to this shop for over 20 years, referred many friends and will continue to do so.

by - Verified Customer November 10, 2016

Great alternative to expensive dealer maintenance.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer November 09, 2016

All well and good.

by - Verified Customer November 06, 2016

Excellent service and quickly completed. Very fair price. Look forward to using them again when needed.

by - Verified Customer November 03, 2016

Good to go.

by - Verified Customer November 01, 2016

I won't take my car anywhere but Malless Automotive.

by - Verified Customer October 30, 2016

Customer service was awesome, repair turnaround was even better. This shop has become my go to shop for all my mechanical repair work.

by - Verified Customer October 30, 2016

I had previously taken my car to a local auto repair shop, with no resolution. Malless Auto Service took care of my issue. I'm very pleased!

by - Verified Customer October 09, 2016

As is usually the case, Malless did a great job of getting the repairs done right.

by October 06, 2016

Overpriced

by - Verified Customer October 06, 2016

Repairs and service are completed as discussed

by - Verified Customer October 03, 2016

Everyone was friendly and knowledgeable. The prices were reasonable too!

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer September 29, 2016

Great service, was able to drop off my vehicle and get a ride to work. Notified of all services performed and completed in a timely fashion.

by - Verified Customer September 28, 2016

They got me in next day before vacation and did everything I needed done.

by - Verified Customer September 28, 2016

Easy and convenient.

by - Verified Customer September 28, 2016

Honest, qualified, and timely.

by - Verified Customer September 28, 2016

Acura wanted $1,550 for the $650 I paid here. They took my car next day after my call and it was finished by 1pm.

by - Verified Customer September 26, 2016

Very easy process. Tell Mark what the issue is, drop the car off, pick the car up in perfect working order.

by - Verified Customer September 25, 2016

I have been taking my vehicles to Malless for nearly 15 years and I've had a great experience each time. The people are friendly and professional.

by - Verified Customer September 21, 2016

Everyone I worked with was professional and friendly. Work seems to have been done correctly. No problems so far. Cost was only slightly under estimate from a dealer facility.

by - Verified Customer September 18, 2016

We dropped off our car over the weekend due to a leak. Even with not having an appointment, they fixed our car on Monday.

by - Verified Customer September 18, 2016

My daughter's car began having problems while she was driving on 465 about 45 minutes from home. I drove to her and checked her car and the engine light came on. I went online to look for nearby service and Malless had a good rating and was close by. I had to leave the car in their lot over the weekend. They called early Monday, and had the vehicle fixed by Monday afternoon and I was expecting a much higher charge for the repair. I was extremely happy

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by September 13, 2016

Positive

by - Verified Customer August 25, 2016

Good service, fair prices

by - Verified Customer August 23, 2016

Quick, friendly and knowledgeable

by - Verified Customer August 21, 2016

As always, professional service at a fair price

by - Verified Customer August 18, 2016

Great service, as always

by - Verified Customer August 11, 2016

I had routine maintenance performed on my vehicle. The employees at Malless are very professional & helpful, and the facility is very clean. I appreciate the more personal level of service a smaller shop provides.

by - Verified Customer August 07, 2016

The battery installation is OK.

by - Verified Customer August 04, 2016

Great service, reasonable price and knowledgeable.

by - Verified Customer August 02, 2016

Very efficient and cost effective. Also timely

by - Verified Customer July 28, 2016

I'm a new customer by referral. They were honest, thorough and helped prioritize repairs. Work was done quickly. I'm a new fan!

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer July 19, 2016

Quick diagnosis and repair

by - Verified Customer July 19, 2016

Malless Auto was timely, professional, and thorough. Very happy with the service!

by - Verified Customer July 17, 2016

The shop replaced the burned-out bulb I noticed and also found a couple more I had not noticed. They also noticed that the van needed a little more antifreeze in the overflow tank.

by - Verified Customer July 14, 2016

Malless Auto was timely, professional, and thorough. Very happy with the service!

by - Verified Customer July 13, 2016

They are honest and fair.

by - Verified Customer July 11, 2016

Good service

by - Verified Customer July 10, 2016

These guys are great. Very knowledgeable and fast!

by - Verified Customer July 06, 2016

Good service as always

by - Verified Customer July 04, 2016

Great guys to deal with and they do what they say. Every time I have been in they have always stuck to their quote.

by - Verified Customer June 27, 2016

Always the best

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer January 28, 2016

Competitive pricing and service.

by - Verified Customer January 28, 2016

They keep me informed of diagnostics and price quotes in a timely fashion. Staff is friendly, courteous, and knowledgeable.

by - Verified Customer January 28, 2016

Great place to take your car. Knowledgeable and informative.

by - Verified Customer January 26, 2016

If anything is high there it would be there hourly rate.

by - Verified Customer January 24, 2016

Great customer service, personable and honest.

by - Verified Customer January 24, 2016

Repairs done as estimated. Friendly, knowledgeable staff.

by - Verified Customer January 21, 2016

Fast and affordable.

by - Verified Customer January 20, 2016

It's extremely hard to find an honest car repair shop. Fairway is extremely honest in my experience.

by - Verified Customer January 19, 2016

I have used this shop for a number of years, and have always found the staff to be competent and courteous, accurate and timely.

by - Verified Customer January 17, 2016

They do good work.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer January 13, 2016

The mechanics checked out the vehicle and called us with the problem and gave us a price. Everything was done in a timely manner. The vehicle was fixed and has been running great since.

by - Verified Customer January 11, 2016

Excellent service, good prices.

by - Verified Customer January 10, 2016

They provided outstanding customer service and are very good at communicating the problems of the car.

by January 10, 2016

I have a good history there.

by - Verified Customer January 06, 2016

Good service and reasonable prices

by - Verified Customer January 05, 2016

Good reliable service. On time always and will not do service until they tell you why it is needed.

by - Verified Customer January 03, 2016

We have been customers for over 20 years and these guys are amazing and do awesome work and keep our cars running their best.

by - Verified Customer January 03, 2016

Trustworthy guys and excellent service.

by November 01, 2015

Good work but a bit too expensive.

by - Verified Customer November 01, 2015

Feel like I'm getting the best service for my money.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer October 29, 2015

We have taken our vehicles here for years. We have confidence in fairness, pricing and quality of work.

by - Verified Customer October 29, 2015

Professional, courteous, good communication and thus far very satisfied with the work.

by - Verified Customer October 28, 2015

They are mostly good but I have had problems after oil changes with leaking. Last visit they did not tighten my drain cap.

by - Verified Customer October 26, 2015

Honest & Fair Pricing.

by - Verified Customer October 18, 2015

This shop consistently provides good service and good repairs. Honest and professional.

by - Verified Customer October 07, 2015

I feel as if they are trustworthy in the advice/recommendations that they provide.

by - Verified Customer September 13, 2015

Excellent service, knowledgeable repairmen, and willingness to give you the extra information about your vehicles trouble spots and necessary information to keep it in good working order.

by - Verified Customer September 09, 2015

Good service, repairs exceptional, good customer service.

by - Verified Customer September 07, 2015

They were thorough, professional, told me the problem and cost before they started the work.

by - Verified Customer September 07, 2015

When they do the job, you don't have to do it again. In other words they do great work.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer August 23, 2015

Good service at reasonable price and 2 year guarantee.

by - Verified Customer August 20, 2015

Great service, a little pricey, but they have always provided excellent service for my vehicles. You get what you pay for.

by - Verified Customer August 20, 2015

Fast and reliable service.

by - Verified Customer August 19, 2015

They were friendly, informative, and efficient in the repair.

by - Verified Customer August 13, 2015

They are proactive and make sure you are aware of any problems they see. Also, when they make a repair it is done right and for the price they quote you.

by August 13, 2015

They are friendly and explain everything to you.

by - Verified Customer August 09, 2015

Great customer service. They are knowledgeable and explain the work that needs to be done. They are honest in their dealings. Skilled in any area of automotive service needed. I trust Malless with my vehicles.

by - Verified Customer August 09, 2015

They always do a good job. They have taken good care of my cars for many years.

by - Verified Customer August 06, 2015

Good service.

by - Verified Customer August 06, 2015

The technicians are Malless are knowledgeable and always offer helpful explanations of the service required. I feel like I am getting my money's worth.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer August 06, 2015

They fixed my car and accommodated me in getting to and from work.

by - Verified Customer August 06, 2015

Fast, friendly, accurate.

by - Verified Customer June 28, 2012

They are very courteous and friendly. Some of the prices are high. They were clean and professional.

by - Verified Customer June 21, 2012

Over the last three years, ever since we found them, we haven't wanted to go to anyone else. They are very honest and fair.

by - Verified Customer June 20, 2012

I felt like the labor charges we a little much. The labor charge was more than half of the price of the repair.

by - Verified Customer June 20, 2012

Malless is very consistent. They do an excellent job and they are extremely courteous.

by - Verified Customer June 19, 2012

They are good at what they do. I will continue to take my car there for any repair. The price is cheap. They are honest.

by - Verified Customer June 18, 2012

I've used them for six years and I would not let anyone else touch my car.

by - Verified Customer June 10, 2012

I checked on their service on Angie's List and most of the reports were "A." I tried them and they did a very good job. My son has a Ford. He took it to the dealer and the price they wanted for the repairs were astronomical. When he took it to Malless it was about half the price as the dealership for the repair. They were honest and reasonable on their repairs.

by - Verified Customer June 10, 2012

They have fair prices and were able to get the work done quickly and on their schedule.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary
by - Verified Customer June 07, 2012

Whoever answers the phone can sometimes be impatient. They explain things too quickly and seem to become frustrated when you ask questions.

11 verified customers did not leave comments but provided these ratings:
by Nila, Patrick, Ann, Rich, Laura, Christopher, Danielle, Mike
by Sherry
by Mike, Gary

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

This shop really hits a home run when it comes to their technical ability. Their technicians on average have 24 years of experience and are all ASE certified, with three of them having achieved ASE Master Technician status. Our assessment showed a solid assortment of scan tools and other diagnostic equipment necessary to perform all of the functions we would expect of a high quality repair shop. Malless has much of what we expect from a certified shop. They take a lot of pride in providing a clean and easily accessible facility for their customers. In addition, they offer a shuttle service and have early-bird and after-hours drop-off for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle

AFFILIATIONS

  • Bosch Service Network
  • Jasper
  • WORLDPAC
  • iATN

MESSAGE FROM THE SHOP

Malless Automotive is a family owned, state of the art, independent auto repair facility. While we are large enough to handle all your repair needs, we are still small enough to value you and your business. Malless Automotive has been serving the residents and businesses of Pike Township for the past 25 years.
By investing in continuous technical training, the latest diagnostic equipment, and the most complete information systems; we have positioned ourselves to be the premier automotive repair facility in the area. All of our auto technicians are ASE Certified and two are Master Certified. This expertise allows us to accurately diagnose and repair your vehicles the first time.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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