Christian Brothers Automotive - Indian Trail

RepairPal Certified Shop in Indian Trail

Christian Brothers Automotive - Indian Trail

53 Verified Reviews
(704) 457-1472
13957 E Independence Blvd
Indian Trail, NC 28079 USA
"The staff was great to work with. They took care of my vehicle in a timely manner. I was well pleased with what I received for my money."
— Mike, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Chris Bergstrom, Manager
  • Established 2018
  • 3 Auto Repair Mechanics on Staff
  • 57 Years of Car Repair Experience
Christian Brothers Automotive - Indian Trail Reviews
53 Ratings
Displaying 1 - 15 of 53reviews
Mike
07/15/19
Verified Customer
The staff was great to work with. They took care of my vehicle in a timely manner. I was well pleased with what I received for my money.
Edwin
10/23/19
Verified Customer
I had a great experience and Mike Kerns went over and beyond to get me taken care of. Thank you.
Lauren
06/27/19
Verified Customer
So kind, pushed me in when there was little availability because I was going out of town.
Robert
10/28/19
Verified Customer
I appreciate the professionalism of the staff. They point out additional issues with your car, print out a list of recommended repairs with pricing, but never pressure you into the repair job. I also appreciate their open display of Christian values. We had an issue 2 years ago with a manager who is no longer employed there. Ricky, the owner, took full responsibility, redeemed the situation and went above and beyond to keep me as a customer.
Michael
09/03/19
Verified Customer
Great service.
Mary
07/28/19
Verified Customer
Very respectful, friendly and knowledgeable.
Autin
05/23/18
Verified Customer
Great experience.
Darrell
04/10/18
Verified Customer
They replaced my brake pads and turned two of the rotors. They did an excellent job and charged me actually less than the estimate.
Meredith
04/12/18
Verified Customer
The car was brought in and assessed and told it would need certain repairs for $1500. It is still running hot and the check engine light is now on. We were told the engine was fine. So now $1500 later and the car still isn't fixed. I feel like these were unnecessary repairs. We brought it in for a second opinion and now we are thinking the first opinion was the correct one.
Troy
04/20/18
Verified Customer
The work that I had done, I thought it was a little bit excessive as far as price, so that wasn't so good. I mean I've used them before and they seem to do good work but I just think it is a little bit excessive what I was charged.
Rebecca
01/03/18
Verified Customer
I was quoted for a two thousand dollar job for a two hundred dollar fix. They said my entire radiator was in upside down and busted, it was actually a hose with a slit in it. The people were really friendly and they were great at letting me get it fixed from a different mechanic. It was right in between the transition of getting a new owner so I just don't know how it is with the old owner.
Julie
06/01/18
Verified Customer
They're courteous, timely, thorough, I thought they did a very satisfactory job at a fair price.
Olga
04/25/18
Verified Customer
Everything was good, I am happy, and I am satisfied with everything, I highly recommend it to other people.
Travis
03/27/18
Verified Customer
Kind, courteous, truthful, all around good guys.
Doyle
06/15/18
Verified Customer
They put in an air conditioner and they done a good job, they had problems getting the parts we needed the car by Friday night and they didn't have it ready until 1 o'clock on Monday.
RepairPal Scorecard
95
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
100
Customer Service
92
Customer Amenities
95
Christian Brothers Automotive of Indian Trail has been serving the community and surrounding area since 2018. During this time they have developed a loyal following of satisfied customers who described this shop to us as "excellent”, “great”, “respectful”, “knowledgeable” and "friendly". This location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Christian Brothers Automotive - Indian Trail
Would recommend to a friend
90%
Car was ready when promised
94%
Did not feel sales pressure
89%
Car was fixed correctly the first time
94%
Customer was treated respectfully
98%
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