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Christian Brothers Automotive - Independence

RepairPal Certified Shop in Independence

Christian Brothers Automotive - Independence

211 Verified Reviews
(816) 203-2187
19600 E US Hwy 40
Independence, MO 64055 USA
"My car was having troubles so I took it in. Told me I needed a new alternator. Got it done within the day and my car works like a charm!"
— Nick, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • David Miller, Manager
  • Established 2015
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 102 Years of Car Repair Experience
Christian Brothers Automotive - Independence Reviews
211 Ratings
Displaying 1 - 15 of 206reviews
Paul
05/08/19
Verified Customer
Happy
Cindy
05/07/19
Verified Customer
It was a good experience. Drop the car off the night before. They identified issues, gave me a price to expect and when they were done it was less expensive than they had estimated.
Amber
05/07/19
Verified Customer
Treated well but I think I picked the wrong profession to be in. It takes me a week's worth of work to do your 2-3 hr job. Thank you!
Spencer
05/08/19
Verified Customer
Great job on the car, friendly clean-cut staff, gave me a ride to and from.
John
04/18/19
Verified Customer
The staff and shop were great and I will definitely use them in the future.
Annie
04/30/19
Verified Customer
I was greatly impressed with the staff at the shop. They are VERY friendly and understanding. They were more than ready to work with me and our vehicle is running smoothly and efficiently.
Vinny
04/29/19
Verified Customer
The staff is always very knowledgeable and helpful. I trust them with all of my repair and maintenance needs.
Steve
04/25/19
Verified Customer
Professional staff, good work, price was more than other shops. This will most likely stop me from returning.
Barry
04/23/19
Verified Customer
Professional and polite, great communication on the work performed. When we were told that the vehicle would need brakes I was a bit put off on the sales pitch. CB offered to replace all rotors and pads for $400 with OEM parts and 36K mileage warranty. This on a vehicle that has usable pads remaining and 75K miles, so when I asked if the pads could be done only I was told that they would only offer a complete kit, which included rotors. For $130 I can do this myself with ceramic better than OEM pads since the rotors are well within their usable range. I believe the price they quoted for the work offered is within reason, however, I do not like their stance of all or nothing.
Zach
04/14/19
Verified Customer
Quality work
Wally
04/10/19
Verified Customer
Great staff to work with. They are honest and caring, and they are Christians. I have known Tim Porter, the franchise owner, for a number of years, and was an employee under him for a couple of years. A good man and a first rate boss. He treats people the right way.
Jill
04/07/19
Verified Customer
Very friendly staff and knowledgeable to car care for people like me that needs reminders or just know that they will help any they can.
Terry
03/27/19
Verified Customer
Efficient and effective.
Derrisha
03/26/19
Verified Customer
The staff was super helpful and friendly. The service to the car appears to have been good, no problems. The facility was neat and clean.
Mike
03/25/19
Verified Customer
Very courteous and told up front what it would cost. I felt they told me the truth about my vehicle and fixed the issue with the breaks.
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
97
Customer Service
93
Customer Amenities
95
The Independence location of Christian Brothers Automotive has been serving the local community since 2015. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “trustworthy”, “prompt”, “courteous”, and “knowledgeable”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. Since that time, we have assisted countless individuals and families with their auto service needs and gotten them back on the road with as little hassle as possible. Our Guiding Idea: Love Your Neighbor as Yourself No passage sums up our approach to customer service better than this one: “Love your neighbor as yourself.” Even after more than 34 years of business in 22 states, this simple idea continues to guide our policies and practices. We don’t just care about providing our clients with exemplary auto service once, we want to invest in the health of their vehicles and remain their auto service partner for many years to come. That’s why we still approach auto repair work with transparency, integrity, and compassion.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Christian Brothers Automotive - Independence
Would recommend to a friend
98%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
96%
Customer was treated respectfully
99%
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