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Christian Brothers Automotive - Independence

RepairPal Certified Shop in Independence

Christian Brothers Automotive - Independence

156 Verified Reviews
(816) 203-2187
19600 E US Hwy 40
Independence, MO 64055 USA
"My car was having troubles so I took it in. Told me I needed a new alternator. Got it done within the day and my car works like a charm!"
— Nick, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • David Miller, Manager
  • Established 2015
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 102 Years of Car Repair Experience
Christian Brothers Automotive - Independence Reviews
156 Ratings
Displaying 1 - 15 of 152reviews
Roy
11/14/18
Verified Customer
Nice folks
Rodger
11/13/18
Verified Customer
First time to use Christian Brothers. Will definitely return when service I can't do myself arises
Larry
11/14/18
Verified Customer
Will be back
Rhonda
11/14/18
Verified Customer
The guys and gal there were perfect. I usually do not recommend places, but I have sung their praises!
Cy
11/02/18
Verified Customer
Well done
Shaun
11/07/18
Verified Customer
The staff was really friendly and made me feel really comfortable with everything.
John
11/07/18
Verified Customer
Feel that I was treated honestly and with speed. Job was actually completed the day I brought it in, even though they said by the next day. Price came in several hundred under what they had quoted. I will be back.
Rose
10/18/18
Verified Customer
I've lived in five counties in KC Metro area and Christian Brothers is by far The Best place for automotive care
Kip
10/16/18
Verified Customer
Outstanding, honest, quality service. Won't take my vehicles anywhere else.
Kathy
10/12/18
Verified Customer
very good experience
James
10/16/18
Verified Customer
Failed to tell me about an oil leak the first time then changed me for the diagnostic and repair cost when I had to return the car because it was not working.
Jon
10/10/18
Verified Customer
This was my first experience with them and I was very satisfied
Lori
10/09/18
Verified Customer
The labor charge was way too high. There no possible way they worked on my truck that long for 6 hours almost 7 hours. And they still charged me the diagnostic fee of $119 even though I had the repair done there. I paid them $690 in labor only and the truck was in there from 9 in the morning till 4 in the afternoon and at 3 they said it was done. Plus I paid the diagnostic fee. They charged way too much in labor. They had to wait on parts. Very disappointed. And I will not go back. They were all very nice and very helpful but way over charged me. The bill was like $1,387. And almost $700 was Labor. And there's no way they work on that truck that long. Very very disappointed in their fees. I feel like they owe me about a $300 credit. I will not go back and I will tell all my friends and family about what they charged me. Ridiculous thank you.
Catherine
10/03/18
Verified Customer
Friendly, courteous service. Got car back earlier than expected.
Matthew
10/02/18
Verified Customer
I came in expecting to pay a diagnostic fee to check out some strange steering wheel vibrations after an oil change and inspection, but after the diagnosis, they said nothing about my wheels and instead quoted me $3300 to replace the entire steering column. I took the car somewhere else and they fixed the problem by balancing the wheels without even charging for a full diagnosis. I was surprised because I'm used to great service at Christian Brothers but they may have just lost a customer.
Schedule an Appointment with Christian Brothers Automotive - Independence
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (816) 203-2187
Need an appointment for today? Call the shop directly at (816) 203-2187
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
97
Customer Service
93
Customer Amenities
95
The Independence location of Christian Brothers Automotive has been serving the local community since 2015. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “trustworthy”, “prompt”, “courteous”, and “knowledgeable”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. Since that time, we have assisted countless individuals and families with their auto service needs and gotten them back on the road with as little hassle as possible. Our Guiding Idea: Love Your Neighbor as Yourself No passage sums up our approach to customer service better than this one: “Love your neighbor as yourself.” Even after more than 34 years of business in 22 states, this simple idea continues to guide our policies and practices. We don’t just care about providing our clients with exemplary auto service once, we want to invest in the health of their vehicles and remain their auto service partner for many years to come. That’s why we still approach auto repair work with transparency, integrity, and compassion.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Christian Brothers Automotive - Independence
Schedule an Appointment with Christian Brothers Automotive - Independence
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (816) 203-2187
Need an appointment for today? Call the shop directly at (816) 203-2187
What verified customers have to say about Christian Brothers Automotive - Independence
Would recommend to a friend
98%
Car was ready when promised
97%
Did not feel sales pressure
98%
Car was fixed correctly the first time
95%
Customer was treated respectfully
99%
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