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K's Autohaus - Humble

RepairPal Certified Shop in Humble

K's Autohaus - Humble

168 Verified Reviews
(832) 730-4153
128 Wilson Rd
Humble, TX 77338 USA
"The service was quick and excellent. They repaired the issue I had and let me know things that would need to be fixed in the near future."
— Holly, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Juan Kirby, Manager
  • Established 2015
  • 4 Auto Repair Mechanics on Staff
  • 20 Years of Car Repair Experience
K's Autohaus - Humble Reviews
168 Ratings
Displaying 1 - 15 of 167reviews
Janai
06/09/19
Verified Customer
I stopped by to get the bulb to my headlight changed. I was greeted so kindly. We even talked about food since I cater. I was there all of 15-20 minutes and it was SO worth it!
Insane
05/29/19
Verified Customer
Great people and awesome service. I own Insane Auto and Offroad and use them for all my alignment needs.
Patricia
05/22/19
Verified Customer
I'm having to pay an additional $169 to program my key. I am not the expert and I should have been told they needed both keys when they programmed the computer. There is brake dust on my rims after a new break job and the car makes a knocking noise when using the brakes. I'll have to go somewhere else to see what is wrong because I was told the brake dust is normal.
Rene
05/23/19
Verified Customer
Very friendly and knowledgeable staff, repairs performed as promised, will definitely return for future repairs.
Alacia
05/22/19
Verified Customer
Quick and transparent about operations. I will be back.
Danielle
05/19/19
Verified Customer
The staff here is amazing
Jesse
04/29/19
Verified Customer
Great place
Alana
05/07/19
Verified Customer
They are the best and they have friendly customer service
Andrew
05/07/19
Verified Customer
Wonderful staff, great service and great knowledge
Juan
04/30/19
Verified Customer
It's a nice shop. Great staff, however, they didn't meet my standards. I went in there with a bad rear on my Silverado. It was making a loud whine noise. Anyway I took it in, dropped it off, picked up the next day and the noise was still there. Umm okay, they took it apart and replaced a rear wheel bearing, cool no problem. Took it home with the same exact noise. The tech said it was coming from trans, someone else said driveshaft bearing. So ok, we left it like that, left and took the truck home. 3 days later I took my truck to a well-known shop, but got it up on the lift ran it. Turns out it was a U-joint that only cost me 60 bucks. My gears and my carrier were improperly installed after I left Ks Autohouse. Luckily I didn't damage that area. I feel ripped off. I was hoping the owner would give me some credit back, but nah all I got was a whine ... I wouldn't recommend for a rear swap or repair.
Reply from K's Autohaus - Humble
by KS AUTOHAUS, May 13, 2019

Juan as we do empathize with your frustration, we are a bit surprised to hear you are less than satisfied as until now you have not reached out to bring this to our attention to try to come to a resolution. When you brought your 06 Silverado in you stated that you believed your pinion bearing was making noise and that is what you requested to have repaired. We let you know that we would look into it to confirm your diagnosis. When you were called with our confirmation of the pinion bearing noise we also informed you that there were multiple noises discovered you wanted to come and look/hear for yourself. Once you were present you were able to visually see the carrier bearing jumping and you were able to hear the transmission noise for yourself so there is no "blaming" made up issues. You were also able to see the damage and metal in the rear end system from the old bearings. You were present for both visits as well as the entire repair on the second visit. Ultimately you declined the additional noise causing issues to be repaired and the technician informed you that leaving the carrier bearing and the transmission noise unresolved will likely cause the bearings to malfunction again until all issues are addressed.

Please feel free to contact me directly at anytime to discuss christy.gm@ksautohaus.com.

Scott
04/10/19
Verified Customer
They did a number of things for my car and they did them very well. They were also very friendly and fair.
Jay
04/11/19
Verified Customer
Great experience and fast and friendly service!
Sarah
04/02/19
Verified Customer
The staff was very friendly, honest and upfront. They explained the work that was done and some things that might need repaired down the road.
Richard
03/31/19
Verified Customer
Work was preformed as requested
Uilani
03/27/19
Verified Customer
Great clean nice very small office.
RepairPal Scorecard
94
Overall Quality Score
60-month / 60,000-mile warranty
Technical Ability
91
Tools & Equipment
97
Customer Service
93
Customer Amenities
91
The Humble location of K's Autohaus has been serving the local community since 2015. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “knowledgeable”, “friendly”, “professional”, and “awesome”. This location features a team of automotive technicians whose experience commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 60-month / 60,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
K's Autohaus is THE one-stop shop for all your automotive needs! As a family owned business we strive to provide the best quality; delivering honest and professional repairs. At K's Autohaus you will find state-of-the-art equipment and highly trained technicians ensuring fast turnaround times on all of your domestic and imported automotive needs.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Chinese Spoken
  • Coffee
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Loaner Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Questions Answered by K's Autohaus - Humble
Starts And Shuts Off After It Runs The Battery Down on 2004 BMW 745Li
Sounds like your charging system needs to be checked.
How To Change The Rear Spark Plugs On A 2009 Chevy Impala 3.5 Flex Fuel on 2009 Chevrolet Impala
Unfortunately there isn't an easy way to do it. We find that patience and waiting until the engine is cooled off is the best approach, then reach around from the top of the engine. I hope this helps.
Map
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What verified customers have to say about K's Autohaus - Humble
Would recommend to a friend
94%
Car was ready when promised
97%
Did not feel sales pressure
76%
Car was fixed correctly the first time
93%
Customer was treated respectfully
98%
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