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Reliable Auto Repair

RepairPal Certified Shop in Houston

Reliable Auto Repair

22 Verified Reviews
(832) 551-3648
9807 Jones Rd
Houston, TX 77065 USA
"Good customer service. They help me with whatever I need."
— Froylan, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:30pm
S
7:30am to 4:30pm
Auto Repair Experience
  • Matt Scott, Manager
  • Established 2006
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 93 Years of Car Repair Experience
Reliable Auto Repair Reviews
22 Ratings
Displaying 1 - 15 of 22reviews
Marlon
09/22/18
Verified Customer
Good, to the point, though could be a slight more explanatory to those not mechanically inclined
Dasmine
10/23/18
Verified Customer
Quick service. Good pricing. Good workers.
Dominic
10/22/18
Verified Customer
I had to have a battery check. They found out that I needed a new battery. They are knowledgeable. We had a choice of what battery we wanted. It took an hour and we were ready to go.
John
10/11/18
Verified Customer
The new location was really nice. They have options to keep you busy while you get your car done. The service was fast and the staff were really nice.
Robert
10/13/18
Verified Customer
That place is awesome. I would recommend them to everybody. They care about their work. If something is wrong they will fix it and they'll let you know at the end they don't wait for your approval.
Silvia
10/22/18
Verified Customer
They did a good job.
Froylan
10/18/18
Verified Customer
Good customer service. They help me with whatever I need.
Victor
10/11/18
Verified Customer
Very good customer service, fast, and reliable.
Liz
10/15/18
Verified Customer
It was great.
Christian
10/20/18
Verified Customer
Everything was on point.
Dario
10/23/18
Verified Customer
I liked that he was fast and he made me feel very comfortable.
Nichole
10/23/18
Verified Customer
I was satisfied with the work and the service.
Mark
10/19/18
Verified Customer
Fair prices.
Gabriel
09/22/18
Verified Customer
Great service.
Darrell
05/21/18
Verified Customer
Always good when I go here, from the people to the service.
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
95
Customer Amenities
95
The Jones Road location of Reliable Auto Repair has been serving the local community since 2006. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “excellent”, “professional”, “honest”, "reliable", and “awesome”. This location features a very experienced team of automotive technicians whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Reliable Auto Repair here in Houston, TX is committed to providing just that, reliable auto repair. Since our opening in 2008, our family owned and operated business has stayed committed to being an auto shop the people can trust. Here at our shop, we know vehicle repair and maintenance can be troublesome. It's for this reason that we strive to be the shoulder you can depend on to ease your troubles whatever they may be. Our mission with every customer is to not only provide first-rate customer service but to also ensure their vehicles receive only the best professional care in Houston.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Reliable Auto Repair
Would recommend to a friend
80%
Car was ready when promised
80%
Did not feel sales pressure
86%
Car was fixed correctly the first time
93%
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