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MotorLane Auto

RepairPal Certified Shop in Houston

MotorLane Auto

49 Verified Reviews
(832) 924-8118
3913 Waldo St
Houston, TX 77063 USA
"They provide excellent customer service and everything was done extremely well."
— Rachel, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
09:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
9:00am to 2:00pm
Auto Repair Experience
  • Chad Kabbara, Owner
  • Established 2007
  • 2 Auto Repair Mechanics on Staff
  • 37 Years of Car Repair Experience
MotorLane Auto Reviews
49 Ratings
Displaying 1 - 15 of 49reviews
07/28/18
This shop is absolutely amazing!! I truly was more than satisfied and impressed with my experiences at this shop! While they do tend to be a little on the busy side and truly thier only pitfall I had found was the tendency to forget to call you back. But these people really know what they are doing and take pride in their work and for the most part ok pricing.
07/23/18
Quality service and friendly knowledgeable staff that support it.
08/10/18
I am pleased.
08/02/18
Overall I was happy with my experience.
07/31/18
I found Motorlane through an internet search after the Russell & Smith Honda Service Center recommended replacing most of my Honda Odyssey A/C system for the bargain price of $4,240. Without knowing the Honda Service Center estimate, Motorlane gave me an estimate of $1,900 to replace all of the parts that Honda recommended. Everything would have been fine if Motorlane had just replaced all of the parts as agreed. However, in an effort to save me money they performed their own assessment and determined that the not all of the parts that Honda recommended needed to be replaced. The 1st repair was only $900 but it only took a couple of days before the A/C was malfunctioning again. Eventually Motorlane discovered that the Honda recommendations were correct. My van was eventually repaired correctly and the final cost was approx. $1,800. $100 less than the original Motorlane estimate. The Motorlane Service Advisors Fadi and Jennifer are both great! I really enjoyed working with them. I would seriously consider using Motorlane as my regular auto repair shop but the closest location is over 20 miles from my home, so it's just not practical. For customers looking for a great auto repair shop in and around the 77063 zip code, I would highly recommend Motorlane at 3913 Waldo St.
07/28/18
My experience was good
07/18/18
I love everyone here. Always nice and respectful. I dropped my car off on Monday and didn t hear anything until I called on Thursday. Not happy bout that. Then when I picked it up the seatbelt light was on. They wanted me to drive for a while to see if it would reset. Well it didn t. Now I have to make the time to bring it again.
04/28/18
They take a time to show me my car and point at detail what they were going to fix and offer solutions..
04/20/18
I was told the problem with my car was the sensor. After paying $100 to fix it, it didn't work. Then I was told it's the gasket. Why wasn't that checked before asking me to pay to fix the sensor? I'm quite disappointed. The reason I wasn't so mad was because the front desk staff were really nice and friendly.
05/12/18
I am very pleased with the service and the shop. When I need further work I will bring it here.
03/08/18
Thanks
03/01/18
They were so awesome, timely, and INCREDIBLY cheap! I was so shocked!
02/10/18
Competent, friendly
02/17/18
The front desk manager, Jennifer was top-notch! She knew her stuff, was courteous and communicative through the entire process and really made me feel like a valuable customer.
02/05/18
None of symptoms were fixed and battery was dead on top of all this And was charged $500 Stunning!
Schedule an Appointment with MotorLane Auto
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (832) 924-8118
Need an appointment for today? Call the shop directly at (832) 924-8118
RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
88
Tools & Equipment
97
Customer Service
84
Customer Amenities
95
MotorLane Automotive was established in 2007 and has been providing the Houston area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “excellent”, “friendly”, “knowledgeable”, “helpful”, and “amazing”. A local shuttle service, loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
MotorLane Automotive is a full-service car repair shop in Houston, TX. We've been in the auto repair and collision business for more than 10 years. We've provided fast, reliable and top quality auto services to drivers in the Galleria Area, the Energy Corridor and the Houston area. Our goal is to provide you with professional car care that keeps you and your family safe on the Houston roads and upholds the value of your vehicle. We've serviced thousands of cars and we would love the opportunity to make you one of our satisfied customers.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • WORLDPAC
  • iATN
Map
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Schedule an Appointment with MotorLane Auto
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (832) 924-8118
Need an appointment for today? Call the shop directly at (832) 924-8118
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