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Kacal's Auto And Truck Service

RepairPal Certified Shop in Houston

Kacal's Auto And Truck Service

22 Verified Reviews
(281) 324-8126
5030 Old Spanish Trail
Houston, TX 77021 USA
"Friendly staff, they explain everything that needed to be done."
— Michael, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Doug Walter, Manager
  • Established 1949
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 83 Years of Car Repair Experience
Kacal's Auto And Truck Service Reviews
22 Ratings
Displaying 1 - 15 of 22reviews
Rafael
02/24/19
Verified Customer
Good service.
Anthony
02/21/19
Verified Customer
The staff was very respectful and courteous. Informed me what had to be done.
Sheila
02/20/19
Verified Customer
My experience with the shop was great.
Ray
02/10/19
Verified Customer
I have never found a more qualified repair shop in my almost 50 years of driving in a big city, They are truly air-conditioning specialist!!! The service writers are amazing in their of knowledge and their diligence in their follow-ups!!
Michael
03/12/19
Verified Customer
Friendly staff, they explain everything that needed to be done.
Derek
03/04/19
Verified Customer
The staff was ok.
Keith
06/18/19
Verified Customer
Kacal did a wonderful job on my car and the people there are nice too.
Theresa
02/10/19
Verified Customer
The staff is so nice and never try to pressure you into doing things to your vehicle that is not needed. They are patient and don't laugh at you trying to imitate the strange sounds you hear coming from your vehicle.
Terry
05/23/19
Verified Customer
Everything very well done and efficient.
Bobby
04/21/19
Verified Customer
Good experience didn't have any problems with their work.
Brenda
02/12/19
Verified Customer
My experience was excellent.
Charlie
07/08/19
Verified Customer
They were friendly and explained what was wrong and what was needed to repair my car. Kept me informed on the progress.
Aurora
06/10/19
Verified Customer
I'm impressed with the entire team of employees working on my car.. My car was picked up and delivered after I was informed of the ABS problem.
Elnor
03/17/19
Verified Customer
Service is great!
William
03/31/19
Verified Customer
Good evaluation, fast turn around, good work, friendly and competent office service, fair price. Many thanks!
RepairPal Scorecard
91
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
92
Tools & Equipment
100
Customer Service
89
Customer Amenities
93
Kacal's Auto and Truck Service was established way back in 1949 and has been proudly serving the community ever since. This RepairPal Certified shop features a very experienced team with an excellent mix of ongoing training and ASE certifications. They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, tires and wheel alignment, to state smog and safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “amazing”, “excellent”, “friendly”, and "wonderful". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Auto and Truck maintenance/repair facility. Individual and Fleet customers. BBB Member/Award Winner, AAA Approved, ASE Certified Master Technicians, State of the art technology and equipment. On Weekends & After-hours By Appoinment Only. Brand: ACDelco, Installation of High- Quality Acdelco Parts for Imports, Ford, Daimler- Chrysler and GM. Payments Accepted: Check, Invoice, American Express, Cash, Financing, Discover, MasterCard, Visa. Free Pick Up And Delivery: Fleet Customers. Free Shuttle Service: Individual Customers.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • State Safety Inspection
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • NAPA
Map
Get Directions to Kacal's Auto And Truck Service
What verified customers have to say about Kacal's Auto And Truck Service
Would recommend to a friend
96%
Car was ready when promised
100%
Did not feel sales pressure
96%
Car was fixed correctly the first time
100%
Customer was treated respectfully
100%
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