Auto World West Loop

RepairPal Certified Shop
Auto World West Loop
57 Verified Reviews
Auto World West Loop
57 Verified Reviews
(713) 489-1435
2805 West Loop S
Houston, TX 77027 USA
8:00am to 6:00pm
Auto Repair Experience
  • Gerry Pruneda, Owner
  • Established 2001
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 27 Years of Car Repair Experience

Auto World West Loop Reviews

Overall Rating

57 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer March 06, 2018

Friendly and respectful. Made obvious effort to explain why the recommended repairs were needed.

by - Verified Customer February 23, 2018

Friendly and prompt

by - Verified Customer February 22, 2018

Got my car inspected early in the morning before work. It was fast and the business owner was friendly. Took 30-45 mins. And they gave me some repai/maintenance recommendations, but did try to force any services onto me.

by - Verified Customer February 19, 2018

The check engine light has come on again and I will have to take the car back.

by - Verified Customer February 15, 2018

Very friendly and helpful. I took my car in as my under liner was dragging. They fixed it and did not charge me

by - Verified Customer January 25, 2018


by - Verified Customer January 14, 2018

It was comfortable

by - Verified Customer January 12, 2018

Excellent, friendly service. They were the only mechanics able to correctly diagnose my car problem.

by - Verified Customer January 09, 2018

Very pleasant experience; everyone was friendly and did the job exactly as they said they would; highly accommodating as my schedule was very busy that day.

by - Verified Customer January 04, 2018

Fast fix of a battery replacement after checking my cars electronics.

by - Verified Customer December 20, 2017

Very friendly staff and prompt service. I will be a repeat customer, and recommend to others.

by - Verified Customer December 19, 2017

Great service

by - Verified Customer December 19, 2017


by - Verified Customer December 17, 2017

Super friendly. Shop allows emotional support animals too :) reasonable prices and quick service

by - Verified Customer December 08, 2017

I've been a satisfied customer over 15 years.

2 verified customers did not leave comments but provided these ratings:
by Ayman
by Jack
by - Verified Customer December 03, 2017

Not enough detail explained verbally or on the print out regarding the work performed. Oil change doesnt even show the weight oil used so I can be assured it was the correct type. didnt check air pressure or other fluids as promised.

by - Verified Customer November 21, 2017

Excellent shop, service, and communication. Could not be more pleased with this, my second experience with the shop.

by - Verified Customer November 19, 2017

Auto world is the best repair shop!!!

by - Verified Customer November 19, 2017

Excellent people and service. Raul is a professional and treated me with the utmost respect.

by - Verified Customer November 16, 2017


by - Verified Customer November 15, 2017

I completely trust everyone one here and will not go anywhere else for car repairs.

by - Verified Customer November 08, 2017

Very good service.

by - Verified Customer November 02, 2017

My son-in-law recommended Auto World West Loop to me. I had gotten an estimate for repairs needed on my 12 year old Lexus. The estimate was way out of bounds for a car that old. I brought my car in and they told me they needed to keep it for a day but after they figured out the problem, they had it fixed by the end of the day and so far it was been great. They were courteous and very helpful and their price was very reasonable. I will go back to them. Thanks for the great service.

by - Verified Customer October 29, 2017

very nice people to do business with

by - Verified Customer October 26, 2017

My first service from Auto World, and it was Good! Raul asked lots of good questions and explained my options before deciding how to proceed. Exceptional service done right the first time and finished when promised. Very easy to work with these guys.

2 verified customers did not leave comments but provided these ratings:
by Ayman
by Jack
by - Verified Customer October 15, 2017

Work seems quality but timelines of completion have been off. Friendly.

by - Verified Customer October 15, 2017

good work

by - Verified Customer October 12, 2017

Prompt and fair.

by - Verified Customer October 03, 2017

Great service.

by - Verified Customer September 28, 2017

Excellent service.

by December 09, 2014

Their work depends on the car, they work on our Honda and BMW.The work is perfectly fine on the Honda, but when it comes to the BMW we always have to go to the dealer to have the work they did corrected.

by - Verified Customer December 09, 2014

They do good work, and the work is always done properly.

by - Verified Customer December 06, 2014

They are down the street from me. They fix my truck. They understand my business. They seem to care. My car is working great.

by - Verified Customer December 06, 2014

Very down to earth and personable employees.

by December 05, 2014

Friendly, good customer service and they are very responsive. They also offer complimentary shuttle service.

2 verified customers did not leave comments but provided these ratings:
by Ayman
by Jack
by - Verified Customer November 27, 2014

They are great at explaining exactly what's wrong and what needs to be done. And they are very speedy.

by - Verified Customer November 22, 2014

I like the personable service they offer, and I have never had to take my car back for the same work.

by - Verified Customer November 18, 2014

The quality of the work is great.

by November 13, 2014

It was average. It wasn't good and it wasn't bad.

by November 06, 2014

They were quick with the repair, and they are very good at communicating.

by - Verified Customer November 06, 2014

Always prompt, great service, and drop off and pickup from work.

by - Verified Customer October 15, 2014

Limited parking, mediocre waiting area, additional repairs always recommended, front desk man was not that friendly.

by September 28, 2014

The service technicians were courteous and did an execellent job of fixing my vehicle with an EXTREMELY competitive price.

by - Verified Customer September 21, 2014

They are friendly and efficient.

by - Verified Customer September 19, 2014

Reliable and very trustworthy.

2 verified customers did not leave comments but provided these ratings:
by Ayman
by Jack
by - Verified Customer September 16, 2014

I have used Auto World West Loop for a number of years and have gotten expert repairs, friendly service, honesty in pricing, and understanding my need to prioritize what repairs are needed and affordable.

by - Verified Customer September 14, 2014

They made recommendations but didn't proceed with repairs until I approved and offer suggestions about the next important repair to make when financially able.

by - Verified Customer September 06, 2014

Great service. Fair prices.

by - Verified Customer August 30, 2014

I have been going there for years; always been fair and honest; good customer service.

by - Verified Customer August 17, 2014

They are professional and do what is required to keep my car in tip top shape without gouging me. I have been customer on and off for 20 years and have been very pleased.

by - Verified Customer July 31, 2014

The work performed was excellent and the staff are very friendly.

by - Verified Customer July 20, 2014

I've been going to Auto World exclusively for 4 years. I've always been satisfied with their work and feel that they have a lot of integrity. Finding a trustworthy auto shop I'd really hard to come by. I love these guys!

by - Verified Customer June 27, 2014

Reliable, reputable auto advice and service with written warranty for services provided.

by - Verified Customer June 24, 2014

Friendly service, timely completion.

by - Verified Customer June 15, 2014

Great costumer service, honest people.

2 verified customers did not leave comments but provided these ratings:
by Ayman
by Jack

RepairPal Scorecard
Overall Quality Score

Tehnical Ability
Tools & Equipment
Customer Service
Customer Amenities

Auto World West Loop is a three person operation that was established in 2001. Over the years Auto World has established a reputation for providing service that is professional, fairly priced, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, ASE Certified technicians, and an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 36-month / 36,000-mile warranty for your peace of mind.


Message From the Shop

Auto World West Loop is a family owned auto repair business serving Houston's Galleria, River Oaks, Greenway Plaza and Bellaire areas since 1984. Here are some reasons our clients choose Auto World West Loop!


  • AC/Heating
  • Alignment
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More


  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More


  • iATN

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