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Holly Tire & Auto Service, Inc

(248) 206-3544
179 Verified Reviews
hollytire@comcast.net

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

15140 N Holly Rd
Holly, MI 48442 USA

AUTO REPAIR EXPERIENCE

  • Allan Fee, Owner
  • Established 1991
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 34 Years of Car Repair Experience

Holly Tire & Auto Service, Inc Reviews

OVERALL RATING

179 Verified Reviews
5 stars
(127)
4 stars
(39)
3 stars
(6)
2 stars
(2)
1 star
(5)
by - Verified Customer January 01, 2018

Everyone was very friendly and professional. So far no trouble with any anything that was done .

by - Verified Customer December 26, 2017

Car was not returned on time, and pulls to the right. I returned it to the shop and they said it was fine. I took it to another shop for a second opinion and they said that Holly Tire didn't even change my oil filter and now oil sensor was leaking nor were my fluids topped off. That's just a basic oil change and they didn't even do that right! I was overcharged for services done compared to other shops. I would NEVER recommend this shop to anyone!

by - Verified Customer December 21, 2017

Great info and use of technology. Very informative, and was pleased to be made aware of current issues with vehicle.

by - Verified Customer December 21, 2017

Ben was great. Allen was great.

by - Verified Customer December 14, 2017

Was all I expected

by - Verified Customer December 14, 2017

This shop is great! Always fair pricing, and never pressure to fix anything.

by - Verified Customer December 12, 2017

Good work and friendly service would definatley return

by - Verified Customer December 11, 2017

Ben's great!

by - Verified Customer December 07, 2017

everything went just fine

by - Verified Customer December 07, 2017

Service was great, prices were competitive and having a loaner vehicle sealed the deal for future repair work.

by - Verified Customer December 04, 2017

From a oil change to having major work done, Holly Tire has always been friendly and professional. I appreciate their efforts in explaining the work and going over and beyond with their customer service.

by - Verified Customer November 28, 2017

Great service. Faulty fuel pump installed at first. Though no fault of shop. Mistake was repaired quickly and professionally. Price was good. Very happy with my experience.

by - Verified Customer November 20, 2017

Good experience, never have had a problem with them.

by - Verified Customer November 19, 2017

The price was not quoted it advance and it was considerably out of proportion to the task.
I could have waited for repair, but was told to leave the car for the next day... which proved unnecessary.

by - Verified Customer November 12, 2017

Work was done on time people are courteous

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer November 05, 2017

Thanks

by - Verified Customer November 01, 2017

Very good

by - Verified Customer October 24, 2017

Brought a 1968 Mustang in for a pre-purchase inspection. The crew pointed out a number of things that allowed me to make an informed decision about purchasing the car. They provided a full report for me to access, and discussed with me at length what to look out for. Well done, Holly Tire & Auto!

by - Verified Customer October 23, 2017

it took 7.5 hours to install 4 tires and do a alignment. the tires also cost 80% more then at discount tire. there is not a website to look at tires and prices of any kind. its hard to see if im getting a good deal or not. 1000 + for 4 tires and an alignment is steep plus 7.5 hours to do the job which should have taken 1-2 hours. I had to get picked up and dropped off. that wasted an entire work day for me.

by - Verified Customer October 19, 2017

I am very satisfied with my experience at Holly Tire & Auto.

by - Verified Customer October 12, 2017

Happy with holly auto as always

by - Verified Customer October 12, 2017

They did an amazing job. Everything was explained and they were willing to take me to my car and show me exactly what was going on. The prices are way better than a lot of shops around. Everyone is super nice. The work was done quick I was able to get my car back in no time. My car is running 10 times better than before. Absolutely no complaints. Would definitely recommend and will come back for any further maintenance. Great auto place and great people. They really care about giving you the best service.

by - Verified Customer October 11, 2017

This was my first experience at Holly Tire and Auto Service, and I ll definitely be back. Alan and Ben were both very professional and helpful. Thank you!

by - Verified Customer October 09, 2017

Holly Tire and Auto took care f my needs when others told me they could not complete the task in the timeframe I had. They were straight up and honest with me and never gave me the run around. They fixed everything right the first time and all members of the staff kept me informed on my repair process the entire way

by - Verified Customer October 08, 2017

Good

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer October 01, 2017

I've been taking my vehicles here for years. I've always been given great service. I would recommend to everyone.

by - Verified Customer September 28, 2017

Everything was done as expected, on time and with respect.

by - Verified Customer September 25, 2017

We always receive excellent service here. The crew is the best!

by - Verified Customer September 18, 2017

Super nice people working here. Got a full report of what needed to be fixed and they explained everything in detail for me.

by - Verified Customer September 13, 2017

Great Service`` Thanks to Ben & Larry!

by - Verified Customer September 06, 2017

This place is fast, dependable, the work is good and extremely honest, I really like that!

by - Verified Customer September 05, 2017

The service made me happy.

by - Verified Customer September 05, 2017

Ben and Ryan are the best! My vehicle was fixed in an extremely timely manner, the loaner car was exceptionally clean, and the email sent with review of my needed repairs (pictures of broken parts, explanation, etc) was very helpful.

by - Verified Customer August 31, 2017

Great service. They even washed my truck! I highly recommend this shop

by - Verified Customer August 24, 2017

Loved the customer service!

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer August 24, 2017

Very pleased with the service.

by - Verified Customer August 24, 2017

Good service, friendly staff and fair price.

by - Verified Customer August 22, 2017

It was great

by - Verified Customer August 15, 2017

Holly Tire is always easy to work with - they do what I ask, discuss anything that comes up before doing more work, and work with my schedule.Highly recommended.

by - Verified Customer August 09, 2017

the Staff us friendly, helpful, and provided clear understanding of the issues that needed to be addressed, explained why repairs were necessary, and how they would be fixed.

by - Verified Customer August 09, 2017

Hassle-free visit.

by - Verified Customer August 03, 2017

THANK you Randy & all!!!

by - Verified Customer August 02, 2017

Very educated and friendly staff. I will be back, thank you!

by - Verified Customer July 27, 2017

Will come back again

by - Verified Customer July 26, 2017

Very helpful and friendly staff.

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer July 24, 2017

As always my experience was great. I always look forward to going to get work done on my vehicle which says a lot.

by - Verified Customer July 20, 2017

This was my first visit and I was very impressed with everything. I will continue to go back here.

by - Verified Customer July 19, 2017

Randy was super friendly, honest, and respectful. The work performed on my car was explained to me fully, and my car was also finished earlier then planned!

by - Verified Customer July 13, 2017

Great crew of people taking care of business and very knowledgable

by - Verified Customer July 12, 2017

Holly Auto always does a wonderful job with my veichle very satisfied

by - Verified Customer July 12, 2017

Holly tire was awesome from start to finish.

by - Verified Customer July 12, 2017

Always friendly, professional and keep you well informed.

by - Verified Customer July 06, 2017

Extremely happy about getting a car wash AND
a vacume!!!
Thanks!

by - Verified Customer July 05, 2017

Very fast and friendly service. It has that hometown family friendly atmosphere. They even make eye contact and call you by your name like a person and not a dollar sign or a number, priceless!!! Don't change a thing.

by - Verified Customer June 28, 2017

Very happy with the oil change I received and staff was great.

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer June 27, 2017

Excellent experience and fast service!

by - Verified Customer June 27, 2017

Very professional and friendly.

by - Verified Customer June 27, 2017

All work was completed to my satisfaction and finished in a timely manner.

by - Verified Customer June 25, 2017

Alan, Ben and the rest of staff always treat you with respect, if anything happened to be in error by mistake they make it right (not that this happens). You can trust everyone there. I'm loyal to local business if they do whats right and Holly Tire & Auto do it right. Thanks Sincerely Phil

by - Verified Customer June 18, 2017

Excellent

by - Verified Customer June 18, 2017

Excellent customer attention and satisfaction. Prices a little high. I liked the attention to detail, the detailed summaries and pictures

by - Verified Customer June 15, 2017

Thanks for all you do!

by - Verified Customer June 15, 2017

Friendly and fair, I have always been taken care of here. I've been a customer for many years and will continue to be. Thanks!

by - Verified Customer June 14, 2017

I was satisfied with the service I received and the recommendations for further service.

by - Verified Customer June 13, 2017

Great first experience and will return for future work.

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer June 12, 2017

It's nice to come in and be greated by people that know you.

by - Verified Customer June 11, 2017

Great friendly atmosphere. Felt like I was dealing with old friends and not a repair shop!

by - Verified Customer June 04, 2017

As always, pleased with the service.

by - Verified Customer May 25, 2017

I was very satisfied. The work I had done was going to take a little longer than expected and I was offered a very nice loaner, which helped immensely. All work was done well &
the car is running great with no further problems that I'm aware of. I most definitely will return for any future service I may need. P.S. - The popcorn was great.

by - Verified Customer May 25, 2017

I liked the way my tires were treated.

by - Verified Customer May 25, 2017

You are more expensive than discount tire, but you always get me in last minute. I really appreciate that. Staff is always friendly.

by - Verified Customer May 14, 2017

Service was good!

by - Verified Customer May 10, 2017

Excellent on time professional work is done on my Cadillac!

by - Verified Customer May 09, 2017

Very impressed with the honest appraisal they gave me for my car. They did not perform the services I requested because that was not the issue and instead offered appropriate recommendations. Can't ask for more than that!!!

by - Verified Customer May 08, 2017

Utmost professional staff, yet warm and inviting personalities. Clear communication, honest briefing, and quality work.

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer May 03, 2017

Very friendly. Very helpful with options for repair that needed to be done.

by - Verified Customer May 03, 2017

Staff was all very friendly and professional. They even knocked off a few bucks for an honest mistake. Will definitely be coming back.

by - Verified Customer April 27, 2017

Had to make 1/3 down payment on repair quote. They would not release my vehicle to me until they cleared the check through my bank. Not very respectful for a returning customer that never had payment issues before.

by - Verified Customer April 26, 2017

Survey covers it. Thank you.

by - Verified Customer April 26, 2017

The only thing I noticed was that wheels with new tires were EXTREMELY tight, as if tightened by impact wrench. My impact wrench would not loosen some of the lugs. I have seen custom wheels cracked by being tightened that way. Everything else seems to be satisfactory at this point.

by - Verified Customer April 25, 2017

The calipers on my truck were replaced. Additional work may be needed i.e. ball joints.

by - Verified Customer April 23, 2017

We've been coming here for more than 20 years and always had great service.

by - Verified Customer April 13, 2017

I appreciated that, since I was waiting, they took me back to show me what was wrong with the car and the repairs that needed to be done.

by - Verified Customer April 12, 2017

Consistently good service with reasonable prices.

by - Verified Customer April 10, 2017

Work done well and in a timely manner.

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer March 30, 2017

Ben always takes excellent care of us and our vehicles. Love having the after hours drop off - makes things so much easier, especially when you know my vehicle will be waiting for you in the morning, even for something as easy as an oil change. You guys are awesome!

by - Verified Customer March 28, 2017

Wonderful!

by - Verified Customer March 28, 2017

Excellent service, timely and courteous.

by - Verified Customer March 23, 2017

I always get great service.

by - Verified Customer March 23, 2017

Nice shop.

by - Verified Customer March 22, 2017

Great professionals, new diagnostic software is great!

by - Verified Customer March 20, 2017

Excellent Service. Fair Price.

by - Verified Customer March 14, 2017

This shop is very professional and very low key. I feel comfortable having them do the work. I know how to wrench on cars. I just don't have the time, especially when I know they can do it quickly and for a good price.

by - Verified Customer March 13, 2017

Very professional wouldn't take my vehicles anywhere else. Love this shop always take care of my needs

by - Verified Customer March 07, 2017

After service the RHF door had a noise in operation, the service requested had nothing to do with this door. I returned the next day and the problem was diagnosed and fixed in a matter of minutes. Excellent after sales experience.

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer March 06, 2017

Always feel like family when I go there, friendly staff, great place to have your vehicle repair.

by - Verified Customer March 05, 2017

Great team.

by - Verified Customer March 02, 2017

The people were friendly and the service was excellent. They explained everything in detail and did not pressure me into having any work done.

by - Verified Customer February 28, 2017

Ben and Allen always are friendly. Very pleasant to deal with.

by - Verified Customer February 27, 2017

Friendly and timely service. My car needed tires. Allen ordered them and had me bring in my car after I got out of work. Very professional.

by - Verified Customer February 26, 2017

Thanks for taking care of yet another one of our vehicles! 15 years and 7+ cars later, still getting the same great service! Respected, valued, and trusted. Thanks to ALL the staff!

by - Verified Customer February 22, 2017

Holly Tire & Auto Service went above and beyond in diagnosing my truck. The online picture and video diagnosis made me feel very comfortable - even if I didn't know much about cars. It gives me a good feel that the mechanic wasn't making up findings.

by - Verified Customer February 13, 2017

The staff is wonderful!

by - Verified Customer February 08, 2017

fast friendly service, good price, will be a repeat customer

by - Verified Customer January 15, 2017

Very friendly!

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer January 12, 2017

I was happy with the service and explain all that needed to be done.

by - Verified Customer January 10, 2017

Not very happy with the service

by - Verified Customer January 10, 2017

Got a great price on tires and I'm very happy. They even picked me up from work when the car was ready.

by - Verified Customer January 05, 2017

As usual fast,friendly and professional.

by - Verified Customer January 05, 2017

All good!

by - Verified Customer January 04, 2017

Excellent services with fair prices.

by - Verified Customer December 28, 2016

It was an emergency fix.

by - Verified Customer December 27, 2016

They explained everything and gave me a list of recommended work that should be complete.

by - Verified Customer December 19, 2016

They were very friendly and did a great job.

by - Verified Customer December 14, 2016

Great job!

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer December 13, 2016

Quality repair facility, finished on time, and a great staff of professionals.

by - Verified Customer December 08, 2016

It's not so bad there except for Ben ;) ,,,,pleasure doing business with your facility and staff

by - Verified Customer December 05, 2016

Neat, clean, friendly environment along with excellent service. Has always been my experience with Holly Tire. These are the reasons I am a repeating customer for any service on my vehicle.

by - Verified Customer November 30, 2016

Great job.

by - Verified Customer November 30, 2016

I appreciate their explanation of work and timeliness of completing it.

by - Verified Customer November 28, 2016

Good.

by - Verified Customer November 27, 2016

Needed tires and got a fair price.

by - Verified Customer November 22, 2016

Work finished on time, reasonable prices, great service always with a smile.

by - Verified Customer November 21, 2016

Awesome!

by - Verified Customer November 16, 2016

Awesome!

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer November 06, 2016

Always a good experience. Have been using them for car repairs for over 10 years.

by - Verified Customer November 03, 2016

Happy with the work preformed.

by - Verified Customer October 03, 2016

I was done in less than hour and was treated very well.

by - Verified Customer October 03, 2016

All work was done in a timely and expert fashion.

by - Verified Customer September 28, 2016

Service was good and people were friendly.

by - Verified Customer September 27, 2016

Great job.

by - Verified Customer September 25, 2016

Great experience, great service will definitely use them again.

by - Verified Customer September 22, 2016

Awesome!

by - Verified Customer September 21, 2016

As always, friendly & reliable service!

by - Verified Customer September 19, 2016

Great place! Knowledgeable mechanics. Thank You!

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer September 18, 2016

Ben is always pleasant and very helpful. I had a flat that wasn't fixable so I needed a new tire and he took care of it right away.

by - Verified Customer September 15, 2016

Great people, quality work.

by - Verified Customer September 15, 2016

Very professional evaluated the problem fixed in a reasonable amount of time. Also provided a loaner care until repairs were completed.

by - Verified Customer September 11, 2016

Ben is always polite and his honesty provides me with peace of mind regarding any necessary repairs needed on my car.

by - Verified Customer September 08, 2016

At had a great experience at Holly Tire and Auto. Price for repair was reasonable and the service was awesome!

by - Verified Customer September 07, 2016

Terrific workmanship, quality parts. The price for the tires was terrific but the quote for the front end alignment was a little high at first. After I questioned the price it was dropped quite a bit as it was combined with other service. Overall I am very happy with my experience.

by - Verified Customer September 07, 2016

GREAT!!!

by - Verified Customer September 06, 2016

Great prices and products available. Always on time and friendly crew. Organized and clean facility. Always a rewarding experience at Holly Tire.

by - Verified Customer April 06, 2016

Excellent service.

by - Verified Customer April 06, 2016

They always have professional and excellent service!

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer April 05, 2016

They do a great job!

by - Verified Customer April 04, 2016

Repairs are explained in detail and easy to understand if you are not a mechanic. Consistent communication between customers and staff. Excellent recommendations.

by April 03, 2016

Very professional and quality service from great technicians.

by - Verified Customer March 31, 2016

They are trustworthy.

by - Verified Customer March 29, 2016

The guys were wonderful - explaining the work my car needed and they could take care of it for me. Being a single older women they made me feel secure in my decision. I would highly recommend them, and will be using them in the future.

by - Verified Customer March 24, 2016

Vehicle was done on time. Professional an knowledgeable staff.

by - Verified Customer March 24, 2016

Good service.

by March 23, 2016

Good service!

by - Verified Customer March 23, 2016

I only had a plug and new tires done so far so we're unable to provide anything pertinent to service... yet!

by - Verified Customer March 17, 2016

They take great care of my Pontiac and it has 206,000 plus miles on it.

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer March 14, 2016

I like the customer service. They are knowledgeable and have good prices.

by - Verified Customer March 09, 2016

They are fast.

by - Verified Customer March 08, 2016

Holly Tire has all ways taken very good care our vehicle"s needs. They are kind courteous and honest. I trust to give us honest excellent quality care.

by - Verified Customer March 07, 2016

These guys have been very professional in every area.

by - Verified Customer March 03, 2016

Excellent service, very professional and good price.

by - Verified Customer February 24, 2016

I have had always outstanding service and the people who work there are helpful, friendly, and knowledgeable.

by February 23, 2016

They are very friendly!!

by February 11, 2016

They got my vehicle in and out very quickly. Thank goodness my vehicle had easy access to what they had to repair.

by February 08, 2016

They are fast, expedient, and complete.

by - Verified Customer February 01, 2016

They are fast, friendly & honest.

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer January 31, 2016

They really know what they're doing. And their prices are reasonable.

by - Verified Customer January 25, 2016

Great service, they are knowledgeable and honest.

by January 11, 2016

I was not very satisfied.

by December 21, 2015

My long history with Holly Tire shows that I am very pleased with its service in all respects.

by - Verified Customer December 15, 2015

The're very professional and honest, and always far exceeds my repair expectations.

by - Verified Customer December 14, 2015

They stand behind their service. Fast. Friendly. Easy vehicle drop off, pay, and pickup.

by - Verified Customer December 10, 2015

Staff is friendly. Good service and prompt.

by - Verified Customer December 03, 2015

They are always helpful and try to accommodate my needs. I have referred others because I feel they are a good shop.

by - Verified Customer December 01, 2015

Fast, friendly, and accurate.

by - Verified Customer December 01, 2015

We are always treated professionally and Holly Tire. They stand behind their service!

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen
by - Verified Customer November 19, 2015

They are a very good.

by - Verified Customer November 15, 2015

The staff is very professional and I have be extremely happy with all the service on my truck.

2 verified customers did not leave comments but provided these ratings:
by Joe or Lisa
by Owen

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
93

Holly Tire & Auto Service has been serving the local community since 1991. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “wonderful”, “honest”, “knowledgeable”, and “professional”. This location features a group of automotive technicians whose experience, commitment to ongoing training, and ASE certifications ranks with the best. An investment in the necessary tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASE Blue Seal

MESSAGE FROM THE SHOP

We service and repair all imported and domestic cars and trucks. Bring in your imported and domestic auto, SUV, or pickup today with complete confidence that your auto will be serviced or repaired correctly the first time. We have the staff, skills, training, and equipment necessary to perform all required maintenance on your new car or truck while maintaining your warranty.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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