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Hixson Transmission & Total Car Care

RepairPal Certified Shop
Hixson Transmission & Total Car Care
25 Verified Reviews
Hixson Transmission & Total Car Care
25 Verified Reviews
(423) 425-9516
5128 Hixson Pike
Hixson, TN 37343 USA
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Chuck Miller, Owner
  • Established 2005
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 91 Years of Car Repair Experience

Hixson Transmission & Total Car Care Reviews
(25 Ratings)
5
(14)
4
(3)
3
(3)
2
(1)
1
(4)
Displaying 1 - 5 of 25 reviews
09/21/14

I like their service, the check engine light on my Jeep Grand Cherokee keeps coming on every time I leave their shop. When I'm driving away from the shop the light comes back on but whenever it's in the shop the light never comes on, they told me it might be a fuel injector but they can't figure out which one it is.

09/21/14

The first time they did not get the transmission shift correct. We took it back and in there another 30 days, so 30 days the first time, and 30 days the other second time. I took it back but I am not happy with it. I paid the first time 600.00. The second time I ended up paying 700.00. I feel like they really messed it up worse than what it started it out to be. This last time, they gave me the excuse to put a computer brain in the car. This all started because the solenoid was not operating right in the transmission. I paid them the money instead of going to court.

09/17/14

I feel like they did damage to a new gas tank they had installed for over $1000.00. When we discovered damage same day and notified them and took back to them, they charged us an additional 700 dollars. We had to have the car back or they could have kept it as we were very aggravated at them. will never go there again and would tell people that think about going there that we think they are not honest.

09/16/14

They are very friendly honest, and upfront with everything they did and they explained everything very well.

09/14/14

I like the individuals there, and I like the way they talk to me. They take the time to explain everything to you, they even go over the bill with you in case there are any misunderstandings. They take their time and don't rush, if you don't know what is wrong they will take the time to figure out exactly what is wrong.

Schedule an Appointment with
Hixson Transmission & Total Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (423) 425-9516(423) 425-9516

RepairPal Scorecard
89
Overall Quality Score

12
month
Nationwide
warranty
12
month
Local
warranty
Technical Ability
86
Tools & Equipment
100
Customer Service
86
Customer Amenities
93

Hixson Transmission & Total Car Care has been providing quality auto care to the Hixson community since 2005. The team of professionals at this RepairPal Certified location are very experienced and includes an ASE Certified Master Technician. This team is equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and programming issues, as well as your scheduled maintenance needs. They attend regular training to help ensure the repairs they complete are done with the professionalism you would expect from a shop of this caliber. The work completed here is backed by a minimum 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, WiFi Internet access and after hours vehicle drop off are available for your convenience.


Details
Message From the Shop

Hixson Transmission and Total Car Care is more than a transmission shop. We have a full menu of services. Literally, if your car needs fixing, we can fix it.

We have a complete diagnostics team. Just like going to the hospital, the specialists will heal your ailing. Once your car is diagnosed, we will have the specialists work on your car. If it’s tires, brakes, alignment, shocks, struts, we have the specialists. If it’s electrical, there’s the specialist. If it’s the transmission, we have a team of specialists.

Hixson Transmission and Total Car Care is more than your “average” repair shop. There are 11 employees at Hixson Transmission, 15 lifts and 20 bays plus a large bay for oversize vehicles like box trucks or RV’s.

Our technicians are highly qualified and are ASE Certified. Most of our technicians are master technicians.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More
Amenities
  • AAA Member Discount
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ACDelco
  • iATN
Question Answered by Hixson Transmission & Total Car Care
When I drive it. Once a week I get the che...
The solenoids in the transmission gets the voltage from the ignition switch. GM has had problems with those switches. The pink wire going into the transmission needs battery voltage from the switch for the transmission to shift.

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Hixson Transmission & Total Car Care
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Please provide date and time
Need an appointment for today? Call the shop directly at (423) 425-9516(423) 425-9516
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