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Hixson Transmission & Total Car Care

RepairPal Certified Shop in Hixson

Hixson Transmission & Total Car Care

25 Verified Reviews
(423) 425-9291
5128 Hixson Pike
Hixson, TN 37343 USA
"They do quality work, they are honest and upfront with everything. They tell you exactly what needs to be done and overall they do excellent work."
— Billy, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Chuck Miller, Owner
  • Established 2005
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 91 Years of Car Repair Experience
Hixson Transmission & Total Car Care Reviews
25 Ratings
Displaying 1 - 15 of 25reviews
10/07/14
They do quality work, they are honest and upfront with everything. They tell you exactly what needs to be done and overall they do excellent work.
10/07/14
They are knowledgeable, stay within their estimate, and guarantee their work for 1 year.
10/07/14
Seems that they care for the individual customer.
10/02/14
They offer dependable, reliable, prompt, competitively priced service. They stand behind their work.
10/02/14
Y'all can get r done.
10/01/14
All around they are good people to deal with, they have a policy that states they will come and pick up your vehicle and drop it off when it is finished.
09/25/14
They did a good job on communicating with us, and they had the work done on time.
09/25/14
The first time they fixed it I was charged 60.00 fee for what was wrong, to check everything out to see if everything connected to the problem was working properly. That night when I got at home, when they closed, it was not working properly, I took it back and they charged me another 60.00. They charged me another $60.00. Now that it is fixed, I feel it is over charged to find out what the problem was. I go in to have the fan blower fixed and then the switch operating the fan blower, the switch isn't working. To me that is double charging. I think they charged me double to find out what was wrong with it.
09/24/14
I have been using them for years, they do all of my repairs and I am always satisfied with the work they do.
09/24/14
They're nice people, way what they are going to do. They are nice people to do business with and I am pleased with them. I give them an A plus.
09/23/14
They did a good job with my car but their customer service is lacking. I went almost a week without my car. They would let me know something, but they closed for the day, and I would call in. It kept getting later and later each day, I called in, but got an answering machine. It was unprofessional. The people are friendly, and fixed my issues. They just didn't offer updates about my car to when I could expect it back.
09/23/14
It is great service and when you pick your car it is usually right. They are really known for top reputation. I trusted them with my car and that is why I took it in there.
09/21/14
I like their service, the check engine light on my Jeep Grand Cherokee keeps coming on every time I leave their shop. When I'm driving away from the shop the light comes back on but whenever it's in the shop the light never comes on, they told me it might be a fuel injector but they can't figure out which one it is.
09/21/14
The first time they did not get the transmission shift correct. We took it back and in there another 30 days, so 30 days the first time, and 30 days the other second time. I took it back but I am not happy with it. I paid the first time 600.00. The second time I ended up paying 700.00. I feel like they really messed it up worse than what it started it out to be. This last time, they gave me the excuse to put a computer brain in the car. This all started because the solenoid was not operating right in the transmission. I paid them the money instead of going to court.
09/17/14
I feel like they did damage to a new gas tank they had installed for over $1000.00. When we discovered damage same day and notified them and took back to them, they charged us an additional 700 dollars. We had to have the car back or they could have kept it as we were very aggravated at them. will never go there again and would tell people that think about going there that we think they are not honest.
Schedule an Appointment with Hixson Transmission & Total Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (423) 425-9291
Need an appointment for today? Call the shop directly at (423) 425-9291
RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
86
Tools & Equipment
100
Customer Service
86
Customer Amenities
93
Hixson Transmission & Total Car Care has been providing quality auto care to the Hixson community since 2005. The team of professionals at this RepairPal Certified location are very experienced and includes an ASE Certified Master Technician. This team is equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and programming issues, as well as your scheduled maintenance needs. They attend regular training to help ensure the repairs they complete are done with the professionalism you would expect from a shop of this caliber. The work completed here is backed by a minimum 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, WiFi Internet access and after hours vehicle drop off are available for your convenience.
Details
Message From the Shop
Hixson Transmission and Total Car Care is more than a transmission shop. We have a full menu of services. Literally, if your car needs fixing, we can fix it. We have a complete diagnostics team. Just like going to the hospital, the specialists will heal your ailing. Once your car is diagnosed, we will have the specialists work on your car. If it’s tires, brakes, alignment, shocks, struts, we have the specialists. If it’s electrical, there’s the specialist. If it’s the transmission, we have a team of specialists. Hixson Transmission and Total Car Care is more than your “average” repair shop. There are 11 employees at Hixson Transmission, 15 lifts and 20 bays plus a large bay for oversize vehicles like box trucks or RV’s. Our technicians are highly qualified and are ASE Certified. Most of our technicians are master technicians.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ACDelco
  • iATN
Question Answered by Hixson Transmission & Total Car Care
I Have A 95 Tahoe With Check Engine Problem. on 1995 Chevrolet Tahoe
The solenoids in the transmission gets the voltage from the ignition switch. GM has had problems with those switches. The pink wire going into the transmission needs battery voltage from the switch for the transmission to shift.
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Schedule an Appointment with Hixson Transmission & Total Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (423) 425-9291
Need an appointment for today? Call the shop directly at (423) 425-9291
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