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Christian Brothers Automotive - Hixson

RepairPal Certified Shop in Hixson

Christian Brothers Automotive - Hixson

169 Verified Reviews
(423) 436-8158
5595 Hixson Pike
Hixson, TN 37343 USA
"Christian Brothers is always so sweet and professional. I've recommended them to lots of people & will continue to do so!"
— Jessica, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Jeremy Bates, Manager
  • Established 2017
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 71 Years of Car Repair Experience
Christian Brothers Automotive - Hixson Reviews
169 Ratings
Displaying 1 - 15 of 168reviews
Jason
05/06/19
Verified Customer
Quality, knowledgeable service that was quick and reasonably priced.
Bo
05/06/19
Verified Customer
Great new text based
Dartanyan
04/30/19
Verified Customer
Always called back
Myra
05/02/19
Verified Customer
Great shop. Glad they are here
Travis
05/01/19
Verified Customer
My vehicle problem was diagnosed and repaired in the same day. The repair seems to have correctly resolved the problem and prevented future occurrences. The facility was extremely clean, very impressive! The staff was friendly and accommodated my work schedule by dropping me off and picking me up from work downtown. I wish I could have gotten some discount for the amount of work I had done, but they did not budge on price. I would return and recommend.
Sabrin
04/29/19
Verified Customer
The staff was extremely friendly and courteous. The wait time was short and the waiting area was very comfortable. I will definitely return for any future auto repair/maintenance needs.
Andrea
04/16/19
Verified Customer
I just got an oil change and an estimate. The oil change was fine but way too expensive. I paid $100, so that's way too much even with an additive that is suppose to help with burning oil. It didn't keep it from burning oil last time.
Nick
04/14/19
Verified Customer
Good work
Todd
04/10/19
Verified Customer
Brought my Chevy truck in for A/C repair. Everything went as planned with no surprises. I highly recommend the Hixson shop. Professional and reliable.
William
03/31/19
Verified Customer
Was well received by staff, courteous and prompt.
William
03/25/19
Verified Customer
I felt they were done correctly in a timely manner.
Gordon
03/25/19
Verified Customer
Christian Brothers does good work and it was a time saver for me. I did not have time to do a break job and spark plug replacement. They did it overnight. I didn't need the car till the next day anyway. My one complaint was the courtesy driver was so busy that I had to wait almost six hours from the time I received the call that the car was ready before he was able to pick me up. He was polite and friendly. I don't know why he couldn't get me sooner, so I didn't complain to him or (about him). If I were to recommend Christian Brothers, I would have to make sure any friend of mine was aware of my issue. Thank you for time. I know it's valuable to you.
Beth
03/25/19
Verified Customer
Very prompt and professional work. Super reliable service. Everyone really tries to make the customer happy. Love the way my car drives when they were finished
Matthew
03/21/19
Verified Customer
I'm usually impressed with Christian Brothers, and I'll still go back because of their record of great service, but I was a little bit displeased with my last visit. I scheduled an appointment two days prior to bringing my vehicle in for an oil change. I brought the vehicle in for the oil change a few minutes before my scheduled time of 9:00am and Christian Brothers did not finish my oil change until almost 3:00pm. That seems to make scheduling an appointment pointless.
Jeremy
03/14/19
Verified Customer
Everything was great!
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
90
Tools & Equipment
100
Customer Service
84
Customer Amenities
95
The Hixson location of Christian Brothers Automotive was established in 2017 and has been providing Hixson and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “honest”, “excellent”, “knowledgeable”, and “great”. Early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. Since that time, we have assisted countless individuals and families with their auto service needs and gotten them back on the road with as little hassle as possible. Our Guiding Idea: Love Your Neighbor as Yourself No passage sums up our approach to customer service better than this one: “Love your neighbor as yourself.” Even after more than 34 years of business in 22 states, this simple idea continues to guide our policies and practices. We don’t just care about providing our clients with exemplary auto service once, we want to invest in the health of their vehicles and remain their auto service partner for many years to come. That’s why we still approach auto repair work with transparency, integrity, and compassion. What Our Customers Say about Us How has this commitment to above-and-beyond service been received by our customers? We survey our customer base regularly to see how we’re doing and where we can improve. Here are the average customer service ratings for all our locations:
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Christian Brothers Automotive - Hixson
Would recommend to a friend
88%
Car was ready when promised
97%
Did not feel sales pressure
93%
Car was fixed correctly the first time
90%
Customer was treated respectfully
97%
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