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Christian Brothers Automotive - Hixson

RepairPal Certified Shop in Hixson

Christian Brothers Automotive - Hixson

187 Verified Reviews
(423) 436-8158
5595 Hixson Pike
Hixson, TN 37343 USA
"Christian Brothers is always so sweet and professional. I've recommended them to lots of people & will continue to do so!"
— Jessica, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Jeremy Bates, Manager
  • Established 2017
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 71 Years of Car Repair Experience
Christian Brothers Automotive - Hixson Reviews
187 Ratings
Displaying 1 - 15 of 185reviews
Nicholas
07/10/19
Verified Customer
Work done appears well done. Was somewhat surprised at the total cost when I arrived to pick my car up. Had expected lower cost from previous conversations with initial contacts. Generally satisfied with service. I very much appreciate the shuttle service.
Josh
07/04/19
Verified Customer
Great work, and got us in and out quick!
Angela
07/04/19
Verified Customer
Very friendly staff and nice waiting room. We have both of our vehicles serviced at Christian Brothers and will definitely return when needed.
Cleveland
07/01/19
Verified Customer
This was a very simple matter handled with care and done well as always
John
06/30/19
Verified Customer
No better place to get a vehicle serviced in Hixson. Tried them once for an oil change, when they first opened, now we bring both vehicles there for everything.
Michael
06/19/19
Verified Customer
Kind courteous and professional
Chris
06/17/19
Verified Customer
Did a great job, liked the waiting room, impressed that the bathroom had a changing room with supplies, been there before.
Susan
06/17/19
Verified Customer
They got the job done the day they said they would.
Sarah
06/16/19
Verified Customer
Christian Brothers is the best auto shop I've ever been to, and they've totally ruined me for other shops in town. They're professional, kind, and they're honest. I couldn't recommend them more!
Ryan
06/13/19
Verified Customer
Love taking my car here.
Andy
05/21/19
Verified Customer
Good customer service. Trust this business to give me accurate information, fair pricing, and quality workmanship.
Don
06/02/19
Verified Customer
Courteous, prompt and trustworthy staff, dependable and quality service and repairs. Excellent experience.
Salena Or Shawn
05/30/19
Verified Customer
Very slow, even with an appointment, took way too long to change oil. 1.5 hours.
Jack
05/29/19
Verified Customer
Staff was courteous but work was not satisfactory the first time. Work was normal service on a BMW 135i including plugs. New plugs had a hairline crack in one, had to reorder new set and I was without a car for 3 days.
Jennifer
05/23/19
Verified Customer
I had a great experience!
RepairPal Scorecard
91
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
90
Tools & Equipment
100
Customer Service
84
Customer Amenities
95
The Hixson location of Christian Brothers Automotive was established in 2017 and has been providing Hixson and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “honest”, “excellent”, “knowledgeable”, and “great”. Early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. Since that time, we have assisted countless individuals and families with their auto service needs and gotten them back on the road with as little hassle as possible. Our Guiding Idea: Love Your Neighbor as Yourself No passage sums up our approach to customer service better than this one: “Love your neighbor as yourself.” Even after more than 34 years of business in 22 states, this simple idea continues to guide our policies and practices. We don’t just care about providing our clients with exemplary auto service once, we want to invest in the health of their vehicles and remain their auto service partner for many years to come. That’s why we still approach auto repair work with transparency, integrity, and compassion. What Our Customers Say about Us How has this commitment to above-and-beyond service been received by our customers? We survey our customer base regularly to see how we’re doing and where we can improve. Here are the average customer service ratings for all our locations:
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Christian Brothers Automotive - Hixson
Would recommend to a friend
87%
Car was ready when promised
95%
Car was fixed correctly the first time
91%
Customer was treated respectfully
97%
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