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Precision Tune Auto Care - 059-20

RepairPal Certified Shop in High Point

Precision Tune Auto Care - 059-20

131 Verified Reviews
(336) 331-5314
4105 Precision Wy
High Point, NC 27265 USA
"Excellent. Great Service and fair price."
— Haresh, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Clay Boone, Manager
  • Established 2005
  • 2 Auto Repair Mechanics on Staff
  • 50 Years of Car Repair Experience
Precision Tune Auto Care - 059-20 Reviews
131 Ratings
Displaying 1 - 15 of 129reviews
10/05/18
I brought my car in there for an oil change. There was not a line to have the car seen, however it took two hours to finish. I brought it in thinking it would be a fast things but I was wrong. I think I will try somewhere else next time.
10/04/18
It was a pleasant experience. People were willing to help me with my truck issue and they called me when it was ready with a polite and professional tone.
09/26/18
Very good
09/29/18
Service is always great at my location. Clay takes care of all our automotive needs.
10/05/18
Friendly staff/ management. Good service and helpful always.
09/28/18
Wonderful customer service. Highly recommend.
10/01/18
I visited just for a regular oil change. I have visited this specific shop on various occasions. I believe it is Clay that is the manager. He is always extremely helpful and nice. There's also another gentleman there that recognizes me by face and always remembers what was done with my car. I believe his name is Tony?The service is beyond excellent. The service is always gray and their customer service is over the top
09/19/18
Never communicated to me when or how long they would take and work on my car. Waited over a hour before they even took it. They should have let me known how long it was going to be
Reply from Precision Tune Auto Care - 059-20
by JasonatPTAC, October 04, 2018

Brett, we are sorry to hear about your experience during your visit to our High Point, NC location. Customer satisfaction is very important to us at Precision Tune Auto Care. We would love the opportunity to work with you in resolving the current situation. At your earliest opportunity, please contact our customer service center at 919-469-2450 or 800-227-8863. You may also email us at customerservice@ptautocare.com if that is easier. It would be our pleasure to assist you to the best of our ability. Sincerely, Ronnie – Customer Service.

09/11/18
This place is great and the customer service was superb.
Reply from Precision Tune Auto Care - 059-20
by JasonatPTAC, October 04, 2018

Jonathan, thanks for the review! It’s our pleasure to provide you with the best in auto repair and maintenance services. Thank you for choosing Precision Tune Auto Care in High Point. Sincerely, Ronnie – Customer Service.

09/03/18
The hubcaps were not correctly placed on the vehicle. One was lost and the others had to be secured by another provider. Not sure I will use this station again.
Reply from Precision Tune Auto Care - 059-20
by JasonatPTAC, October 04, 2018

Carolyn, we are sorry to hear about your experience during your visit to our High Point, NC location. Customer satisfaction is very important to us at Precision Tune Auto Care. We would love the opportunity to work with you in resolving the current situation. At your earliest opportunity, please contact our customer service center at 919-469-2450 or 800-227-8863. You may also email us at customerservice@ptautocare.com if that is easier. It would be our pleasure to assist you to the best of our ability. Sincerely, Ronnie – Customer Service.

09/05/18
I had an oil change and tire rotation. They didn't tighten the lug nuts! My husband was able to unscrew all the lug nuts on both tires on the drivers side. Also I had a coupon and they said the coupon didnt list the correct price and that it was more than listed
Reply from Precision Tune Auto Care - 059-20
by JasonatPTAC, October 04, 2018

Courtney, we are sorry to hear about your experience during your visit to our High Point, NC location. Customer satisfaction is very important to us at Precision Tune Auto Care. We would love the opportunity to work with you in resolving the current situation. At your earliest opportunity, please contact our customer service center at 919-469-2450 or 800-227-8863. You may also email us at customerservice@ptautocare.com if that is easier. It would be our pleasure to assist you to the best of our ability. Sincerely, Ronnie – Customer Service.

09/01/18
Got an oil change and didn t have to wait long
Reply from Precision Tune Auto Care - 059-20
by JasonatPTAC, October 04, 2018

Johnny, thanks for the review! It’s our pleasure to provide you with the best in auto repair and maintenance services. Thank you for choosing Precision Tune Auto Care in High Point. Sincerely, Ronnie – Customer Service.

08/31/18
Clay and his crew are very professional and great to deal with.
08/30/18
Tony Todd is an excellent mechanic who is very pleasant, hardworking and knowledgeable.
08/28/18
I have always had good experiences when I have brought both of my vehicles up here to get repaired. The staff is very courteous.
Schedule an Appointment with Precision Tune Auto Care - 059-20
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 331-5314
Need an appointment for today? Call the shop directly at (336) 331-5314
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
92
Tools & Equipment
93
Customer Service
89
Customer Amenities
95
Precision Tune Auto Care of High Point was established in 2005 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, well-trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “excellent”, “friendly”, “professional”, “impeccable”, and “amazing”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important. That is why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe and reliable on the road. Convenient, affordable, dependable, We are car experts, Tuned In To You.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Question Answered by Precision Tune Auto Care - 059-20
Reason For This Jerking on 2010 Cadillac STS
Its very possible the rear brakes are sticking or you could have a defective universal joint. We are a Repair Pal approved repair center and would like to assist you.
Map
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Schedule an Appointment with Precision Tune Auto Care - 059-20
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 331-5314
Need an appointment for today? Call the shop directly at (336) 331-5314
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