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Frederick of Hershey

RepairPal Certified Shop in Hershey

Frederick of Hershey

21 Verified Reviews
(717) 482-5977
1280 E Chocolate Ave
Hershey, PA 17033 USA
"I had a lot of work done on my vehicle and they did an excellent job and everything that we had discussed to be done was completed and it runs great now."
— Brian, a Verified Customer
Hours
09:00
19:00
http://purl.org/goodrelations/v1#Monday
09:00
19:00
http://purl.org/goodrelations/v1#Tuesday
09:00
19:00
http://purl.org/goodrelations/v1#Wednesday
09:00
19:00
http://purl.org/goodrelations/v1#Thursday
09:00
18:00
http://purl.org/goodrelations/v1#Friday
09:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-Th
9:00am to 7:00pm
F
9:00am to 6:00pm
S
9:00am to 4:00pm
Auto Repair Experience
  • James Bettendorf, Manager
  • Established 1998
  • 2 Auto Repair Mechanics on Staff
  • 45 Years of Car Repair Experience
Frederick of Hershey Reviews
21 Ratings
Displaying 1 - 15 of 21reviews
03/16/18
Nice people. Wonderful service. It was quick, clean and satisfactory.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Howard! We look forward to offering you the same quality work and customer service in the future!

01/03/18
I am very happy with it. They have always done what I have asked them to do. I make an appointment and they get me in and get it done.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Richard! We look forward to offering you the same quality work and customer service in the future!

03/26/18
They are very knowledgeable. I was in and out within three hours.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Matthew! We look forward to offering you the same quality work and customer service in the future!

03/30/18
They were fantastic. The car was done in an hour. Most times other places try to get you to do things that you do not need and they do not. My car was for city driving and they suggested to put in the higher oil but not until next time. They are knowledgeable.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Alan! We look forward to seeing you in the future!

05/14/18
I had a lot of work done on my vehicle and they did an excellent job and everything that we had discussed to be done was completed and it runs great now.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Brian! We are pleased to get your vehicle back on the road in top condition. We always try to explain exactly what is needed before proceeding with service.

04/03/18
I had my car inspected and I was disappointed that it cost that much.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

We are sorry to hear that your inspection was more than you anticipated. Please feel free to email us your full name and what happened to ldavis@frederickauto.com . Was it the cost of inspection or repairs needed that you were disappointed in?

02/27/18
I have been there for an inspection and it was done well and on time.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Anand! We look forward to offering you the same quality work and customer service in the future!

01/30/18
I liked the service. Probably less time.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Sunil! We are looking to boost our mechanical staff to make our service visits faster.

05/10/18
They were very helpful and explained a whole lot to me, which I appreciated.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the good review Mary! We always try our best to explain services needed to our customers.

01/09/18
It was fine. I had no problem. They've been reliable and handled it for me, so I'm happy.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the good review Nathan! We look forward to bringing you reliable service for years.

01/31/18
I had an inspection for the truck. Fuel inspection.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Nolan! Glad to hear your Inspection went well and we look forward to helping you in the future.

02/20/18
It was a good experience. They were on time and there were not any issues.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Dharninkumar! We look forward to offering you the same quality work and customer service in the future!

05/16/18
It was nice and the people were friendly. I wasn't there long.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Alexandra! We are pleased that your service was efficient and friendly!

01/14/18
Good work but they need to be faster, being another mechanic. They do outstanding work and try to find you the best price on parts if they don't have it. They always try to help you out with the total cost.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the good review James! We are looking to boost our mechanical staff to offer faster service visits.

03/07/18
They take care of my car, everything is wonderful. They are very courteous, the staff is very knowledgeable.
Reply from Frederick of Hershey
by FrederickofHershey, June 20, 2018

Thank you for the great review Geri! We look forward to offering you the same quality work and customer service in the future!

Schedule an Appointment with Frederick of Hershey
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (717) 482-5977
Need an appointment for today? Call the shop directly at (717) 482-5977
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
90
Customer Service
96
Customer Amenities
93
Frederick of Hershey was established in 1998 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “wonderful”, “courteous”, “knowledgeable”, and “helpful”. Loaner cars, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Free Estimates
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Senior Discount
  • Service Guarantee
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Frederick of Hershey
Schedule an Appointment with Frederick of Hershey
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (717) 482-5977
Need an appointment for today? Call the shop directly at (717) 482-5977
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