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CarCare Import and Domestic Service

RepairPal Certified Shop in Hendersonville

CarCare Import and Domestic Service

52 Verified Reviews
(615) 970-7543
350 Rockland Rd
Hendersonville, TN 37075 USA
"They are professional, they know what they are doing and they treat their customers well."
— Misty, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Guy Alfieri, Owner
  • Established 2014
  • 4 Auto Repair Mechanics on Staff
  • 106 Years of Car Repair Experience
CarCare Import and Domestic Service Reviews
52 Ratings
Displaying 1 - 15 of 50reviews
10/09/18
The wrong hoses were delivered or the car. I waited about 3 hours for the correct parts to arrive. Not a big deal.
09/28/18
What I had done was pricey and I did not get a second opinion...maybe could have been less expensive
09/24/18
Most excellent customer service
08/21/18
I had previously said I wouldn't come back but I will. They saw I was upset. They called me and no repair place has ever did that.It made me feel appreciate. They are fair and will work with you.
09/25/18
Excellent
09/18/18
Nice clean shop.
08/31/18
Great Shop!! Great Team
09/12/18
Excellent staff.... Actual cost was less than originally quoted. Clean organized shop.
09/05/18
$125.00 for a diagnostic - that price is fair. The $10.00 charge for parts and all that was used was a zip tie to secure my windshield washer liquid tube from coming undone again to me was a little high. Overall I was very pleased with everything and everyone.
09/07/18
It would be so much more helpful if the shop sent updates about your car's progress. As opposed to the customer having to call the shop 2-3 days after the car has been there, to find out the status.
08/23/18
I enjoyed my first visit to CarCare and they were pretty up-front about everything. Although, they couldn't reproduce my issue so I had to bring it back in once I could on my own. After that, seemed like they were on the right track but unfortunately the issue still exists. Not really their fault, I most likely would attribute this issue to faulty electronics and those aren't exactly the easiest things to troubleshoot. I wish they would have called before changing the line to the turbo's vacuum pump(I believe that's what they swapped out) and letting me know how much the cost would be. They simply called me the next day and said my car was ready to be picked up, and I never got a call asking if I wanted to go ahead with the repair. Overall, good service. Just wish the issue was 100% fixed and they called before putting in new parts. I'll probably be back here though, when the time comes.
08/15/18
First of all, everyone at Car Care is friendly and treated me well. While some of the repairs needed were completed another still is not. I was told that I would be contacted with a day/time to bring my car in for the 3rd time and 3rd repair for the same problem and I still have not heard anything a week later. I tried to call and my call went to voicemail and the mailbox is full so I can't leave a message.
08/17/18
I have used you in the past and was satisfied. This time I told you what I was sure what was wrong and you did an hour of diagnostics and brought me to a garage to tell me you hadn't found the issue yet. I asked if you had checked what I told you I thought it was and you said not yet. Did another 1/2 hour of diagnostics to find it was exactly what I told you it was. Car was returned with grease on seats and panel laying on seat. I don't think I will be back.
08/06/18
Great service,fast service easy in and out,both visits
08/01/18
Guy and Rocky are really great in all aspects. Work well done.
Schedule an Appointment with CarCare Import and Domestic Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (615) 970-7543
Need an appointment for today? Call the shop directly at (615) 970-7543
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
90
Customer Amenities
95
CarCare Import and Domestic Service of Henderson recently made some upgrades to their facility and acquired new state of the art equipment to help ensure they are able to handle the toughest diagnostic and programing needs of your modern vehicles. This team of very experienced professionals has the tools, equipment, and automotive training to handle a variety of repairs that range from  tires and wheel alignment, to minor and major mechanical repairs, to computer system diagnosis, as well your scheduled maintenance services. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, rental cars, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
All of our work has a national guaranteed for 3yrs/36,000 miles! Our team of technicians are up to date on the latest automotive technology and have professional, hands-on experience working with both foreign and domestic vehicles. We use the most current diagnostic equipment available, meaning that we can quickly uncover the problem and begin working on the solution. Combining cutting-edge technology with real-world experience, our technicians are able to get your car back on the road in less time than it takes other shops to simply figure out what's wrong!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
Coupons
*$25 Off
Bring your vehicle in today and we will credit your invoice $25 off a service ticket of $400 or more. We Guarantee all our work nationwide for 3 years / 36,000 miles with every fix. *Most Cars. Not valid with any other offer.
Expiration Date: 12/31/2019
(615) 970-7543
(615) 970-7543
Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #1436
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Need an appointment for today? Call the shop directly at (615) 970-7543
Need an appointment for today? Call the shop directly at (615) 970-7543
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