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Lake City Auto Care

RepairPal Certified Shop in Hayden

Lake City Auto Care

44 Verified Reviews
(208) 314-1533
9880 N Atlas Rd
Hayden, ID 83835 USA
"Great experience. Recommend them highly."
— Denny, a Verified Customer
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Ben Prickett, Owner
  • Established 2014
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 109 Years of Car Repair Experience
Lake City Auto Care Reviews
44 Ratings
Displaying 1 - 15 of 43reviews
05/15/18
Just love doing business with Lake City Auto Care! Great service, nice employees and fair prices!
05/15/18
I took my 25+ year old motorhome in for evaluation as to what needed to be done. Received a detailed report. Transmission needed a kit and power steering was leaking. They did a thorough inspection and explained everything. No hard sale on the repairs, just explanation as to what needed to be done. Unit drives must better, shifts better and seems to be running better. I will go there again for my service on the unit as others had done repairs incorrectly and I will not return to them. They still do business on a hand shake. WOW how about that in today's world.
05/15/18
Great first visit
05/14/18
Car was running when I dropped it off, not running when I picked up, had to be towed off. Quoted $470 for a job that cost $320 at the dealer. Suggested over $3000 in additional repairs.
Reply from Lake City Auto Care
by LakeCityBen, July 20, 2018

This particular vehicle had an intermittent issue with the starter working. Sometimes it would start other times not. We didn't get it to not start until the customer called to come get it. At this point the starter had failed completely, and the customer opted to tow the vehicle to the dealer, which combined with the tow actually spent more than had he allowed us to fix the vehicle.

In regards to the additional repairs suggested. We always give cars a thorough exam while they are here. It is our job as professionals to give our customer's a complete report on the health of their vehicle. We are not high pressure, we do not use scare tactics. We report the findings, and we have found that our loyal customer's are glad to know someone is giving them a full report and an estimate for what their vehicle needs. It does the customer no good to fix something and then say "oh by the way....." after they have already made a financial commitment to fix the original complaint.

Wouldn't you rather know upfront if the vehicle is worth fixing, versus finding out after the repair?

05/07/18
The 1st gear box was very poor quality. The 2nd works well, however I was charged for the labor to make it right.
05/04/18
Had my name wrong phone # wrong and did not perform the work that was asked for
04/18/18
Best experience at an auto shop!
04/30/18
We have always been treated fairly, and with respect.
04/28/18
As an elderly female, I felt I could trust them, which is very important to me. They were honest, respected me and I was comfortable with them.
04/13/18
Thanks Ben and Staff. Your shop presents itself well.
04/06/18
My car is running good. Good people
04/06/18
I had brake work done that was expensive no matter where I went. But LakeCity gave me options for parts and a fair estimate. While under my truck they checked for upkeep and gave an estimate for future service needs. I felt they cared about my vehicle as much as I did and I value that. Trust and car repair have not always been compatible in my experience. My visit went a long way to change that.
03/20/18
This was the first time I have had work done at this shop and the person assisting me was very helpful. Thank you!
03/28/18
Good 1st experience with thrm
03/23/18
They did a great job finding what the issue was. They could had made it a bigger ordeal but they found it fixed it and got me on my way. Would highly recommend them.
Schedule an Appointment with Lake City Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (208) 314-1533
Need an appointment for today? Call the shop directly at (208) 314-1533
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
85
Customer Service
89
Customer Amenities
93
Lake City Auto Care has been serving the community of Hayden and the surrounding area since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as "trustworthy”, “friendly”, “respectful”, “amazing” and "awesome". This location features a very experienced team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We take a great amount of pride in being the most professional, courteous and competent auto repair shop in the Hayden, CDA, Post Falls and Rathdrum area. The reason our business has lasted so long is because we have one constant goal – providing quality workmanship at an honest price. Our transmission and general repair clients come back to us with all of their auto repair needs because they know that they can expect our very best, every time. We are proud to offer you hassle free, quality care you can always count on. ATRA members agree to uphold the service and repair definitions outlined in the ATRA bylaws and code of ethics. This means that when you come to our shop, you can feel confident knowing that your vehicle is receiving the same reliable, quality service we have offered North Idaho customers for over 25 years. Our transmission technicians are always polite and courteous in their effort to provide you with the quality of service you want and deserve. Our primary aim in everything that we do is to provide you with safe, reliable transportation & service that lasts for as long as possible, at the lowest possible cost. We protect your service investment with a 24 month/24,000 mile warranty on all of our services. You can access the amenities in our comfy waiting area while your repairs are underway. We want you to enjoy your stay so we’ve got luxurious leather sofas, Free WiFi, and a Keurig in our beautiful, climate controlled relaxation station.
Specialities
  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • NAPA
  • Jasper
  • WORLDPAC
Map
Get Directions to Lake City Auto Care
Schedule an Appointment with Lake City Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (208) 314-1533
Need an appointment for today? Call the shop directly at (208) 314-1533
What verified customers have to say about Lake City Auto Care
Would recommend to a friend
82%
Car was ready when promised
88%
Did not feel sales pressure
92%
Car was fixed correctly the first time
80%
Customer was treated respectfully
96%
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