Close

Walls Auto Repair

RepairPal Certified Shop in Hampton

Walls Auto Repair

24 Verified Reviews
(757) 337-1683
1007 N King St
Hampton, VA 23669 USA
"Excellent place, I've been dealing with them since they opened. I just sent 2 people over there last week. If you have a car needing quality work done, take it there."
— John, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Harold Walls, Owner
  • Established 1998
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience
Walls Auto Repair Reviews
24 Ratings
Displaying 1 - 15 of 24reviews
Tina
05/09/19
Verified Customer
So far, so good!
Ronice
02/21/19
Verified Customer
I always get my car fixed here.
Jennifer
12/30/18
Verified Customer
They did an alignment, it was suggested that get a new battery but there was a misunderstanding because my battery charges itself. The mechanic did confirm that I didn't need a new battery. I really liked the front desk lady she was so nice and very helpful.
John
01/03/19
Verified Customer
Excellent place, I've been dealing with them since they opened. I just sent 2 people over there last week. If you have a car needing quality work done, take it there.
Ashley
01/01/19
Verified Customer
They fixed my wife's car, it's just the car she drives around town with but we haven't had any problems with it since its last service. They're great guys.
Stavaughn
12/25/18
Verified Customer
Everyone there was very nice, but just 2 months later I'm trying to jumpstart my vehicle. I wouldn't think that this would be something I have to deal with because this was something I had addressed the very last time they did the work. I don't know if its something else that is causing this mishap or if it is something they didn't do the last time they serviced my vehicle.
Keane
12/25/18
Verified Customer
They were really nice, they did well. I took my dad's car up there to get fixed and he hasn't had any issues since the last service.
Raul
01/06/19
Verified Customer
They just did a diagnostic, I did the repairs myself. They did a great job on the diagnostic, but they are a little high in regards to pricing.
Alonzo
12/30/18
Verified Customer
They just did an inspection and they got done in a timely manner.
Henry
12/26/18
Verified Customer
I was treated very well there. My parents use them, which is why I use them. He told me my car wouldn't pass inspection and trusted him. The work done wasn't explained to me. Since my last service there my car seems to be working properly, I have not come into any problems so far.
Brittney
12/27/18
Verified Customer
I am very...highly dissatisfied! I'm even thinking about campaigning on social media so everyone who even thinks about getting their vehicle repaired there will know how they treated me. They swindled me out of my money. I asked them to check EVERYTHING. Why wouldn't the engine be the first thing you check? I spent over $700 getting my car 'repaired' just for the engine clock out on me the very next day! I called them, explained my issue and they assured me they would help me after I pay for my vehicle to get towed back up there. They didn't give me a new tire as promised, and my fluids were bone dry. The customer service was terrible! I wouldn't refer them to anybody. If anybody asks me about Walls, I'll tell them, I wouldn't go there.
Cameron
01/08/19
Verified Customer
They did really great work for me, my car is running AMAZING now! It was a little pricey for me personally, but for the service I needed, it would have been pricey anywhere! I definitely recommend them!
April
01/08/19
Verified Customer
Their pricing on a service that I was asking them to do was significantly more than everyone else in the area, and when I asked them about it, they couldn't justify it in any way. They brought the cost down a bit, but it was still more than other companies in the area. It's such a bummer because I had been going to them for a while and had recommended other people here, but after this experience, I will not be returning and unfortunately can't recommend that anyone go here.
Happy
01/03/19
Verified Customer
I love their services! They don't ever pressure me into anything, and they're an excellent family-run business!
Vici
12/27/18
Verified Customer
I honestly don't remember having any problems with the repair. My car is running smooth. and I am very likely to recommend Walls.
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
92
Tools & Equipment
90
Customer Service
90
Customer Amenities
93
Walls Auto Repair was established in 1998 and has been providing Hampton and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, t state safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “helpful”, “great”, “excellent”, and “amazing”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Walls Auto Repair in Hampton, Virginia sells Bridgestone, Firestone, Cooper, Continental, Michelin®, BFGoodrich®, Falken, Hankook, and Goodyear tires. We want to make sure that when it's time for new tires, you get the tires that are the best for you. That means that whether you drive a passenger car, light truck or SUV, we have the tires you need. Try out our easy online Tire Fitment Guide. Walls sells Mastercraft and Yokohama Tires in Hampton VA We are proud to carry MasterCraft and Falken Tires. With a great in-stock inventory and quick turn-around on delivery from the warehouse, purchasing tires here in Hampton is a smooth process. When it's time for a new set of tires, it's also the perfect time to have us check your alignment. Having your vehicle properly aligned means those new tires will last as long as possible and wear evenly. We're a test center for Hunter, which means that we have the latest and greatest alignment equipment. Our technicians each have their own specialty, which all works together for the best care for your vehicle. Harold Walls opened the doors of Walls Auto Repair back in 1998, after a long career as a mechanic. Known as the Master Alignment Technician, Harold has experience teaching mechanics as well as hands-on experience of his own through the years. We offer oil, lube and filter, brakes and rotors, and alignments. For the complete list of repairs we offer, view our Services page. Serving the customers in Hampton, Langley AFB, Newport News, York County, Norfolk and Virginia Beach means that we have plenty of opportunity to make new friends. In fact, Harold is a stickler for quality which means when you're here, you'll be treated like family. When you first walk into the shop, you'll probably notice how clean it is. That's another thing Harold is a stickler about, keeping the place spotless. We use floor mats and seat covers when needed, so you and your vehicle stay clean. Stop in soon. There's always a pot of coffee on!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Walls Auto Repair
What verified customers have to say about Walls Auto Repair
Did not feel sales pressure
100%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.