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Precision Tune Auto Care 043-37 - Langley AFB

RepairPal Certified Shop in Hampton

Precision Tune Auto Care 043-37 - Langley AFB

118 Verified Reviews
(757) 634-3192
61 Tuskegee Airman Blvd
Hampton, VA 23665 USA
"Great service!"
— Cristine, a Verified Customer
Hours
Su
Closed
M-F
6:30am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Mike Evans, Manager
  • Established 2017
  • 4 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience
Precision Tune Auto Care 043-37 - Langley AFB Reviews
118 Ratings
Displaying 1 - 15 of 105reviews
Reynaldo
11/26/18
Verified Customer
Staff was very professional and courteous.
Fernando
11/28/18
Verified Customer
The wait, although understandable, took waaaay longer than I was originally told. Also maybe they had pre-scheduled but they attended somebody's vehicle before mine, with me arriving before them.
Charles
11/26/18
Verified Customer
Walk-in for state inspection. Good work!
Tony
11/12/18
Verified Customer
Paid for brand new headlights on my truck, and now they're out.
William
11/08/18
Verified Customer
My wife, Lara and I are always happy with the service at the Langley AFB location. Since we moved back to the area from Redmond, Oregon 10 months ago, we have been able to get all of our repairs done with utmost satisfaction and professionalism.
Hannah
10/27/18
Verified Customer
Great job. Thanks
Rayford
10/13/18
Verified Customer
excellent service
Cody
10/12/18
Verified Customer
Everything went well except the fluids were not topped off like the package I paid for promised. Just makes me question what other short cuts were taken.
Lester
09/21/18
Verified Customer
Great service. Prices quoted were inline with with what was charged after work and work done to my satisfaction.
Quinten
09/11/18
Verified Customer
Lorenzo and Caitlyn are good people! Hire more people like them
Demetrius
08/30/18
Verified Customer
Went to pick up my car for state inspection. Went directly to my car because I noticed a service technician sitting in my car, with the car and air conditioning running, on his cell phone. I opened the door and asked why he was sitting in my car on the phone, with AC running, burning my gas. He replied he was talking to his wife/girlfriend. I told him to shut my car down and bring my keys to the desk so I could check out. While very disturbed, I asked for the manager...he said he was. I knew he wasn t, because he wasn t wearing the shirt that would readily identify him as such. He still didn t take responsibility/ownership for what I caught him doing. I told him if he was a manager, what I caught him doing and how he behaved wasn t managerial at all...that made it worse for me. After a short moment, the service desk manager in a red shirt came forth and in time. He was the same gentleman that I turned my car in for service earlier that morning. Rather than address the issue in the store lobby, I asked him outside to speak freely about it. He was very attentive, responsive, empathetic and courteous throughout, which I appreciated. He offered me an oil change upon my next visit; I politely refused I explained I didn t want anything for free. I just told him I ve had positive car service experiences with them so much that I ve promoted, referred, and funneled customers to them for close to a year without reservation. Now I cannot...not without telling them there s a high probability that a service technician will take a phone break in your car while using its resources.
Robert
08/28/18
Verified Customer
The staff was very professional.
Kevin
08/20/18
Verified Customer
Price for oil change with no free rotation on tires cost to much to be on base.
Jacob
08/24/18
Verified Customer
All associates that I have had the pleasure in meeting have all been helpful and respectful. My wait time was very understandable as I was a walk in but communication was kept open and I was informed
Shizuka
08/17/18
Verified Customer
Thank you very much for taking care of my car during a walk-in service and explained in detail the reason for the required repair for safety!
Schedule an Appointment with Precision Tune Auto Care 043-37 - Langley AFB
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 634-3192
Need an appointment for today? Call the shop directly at (757) 634-3192
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
85
Tools & Equipment
97
Customer Service
90
Customer Amenities
95
Precision Tune Auto Care of Hampton is excited to be a proud new member of the Langley AFB community. Their highly skilled team of technicians provide a wide range of automotive services from oil changes to brake services and much more to keep your vehicles running safely and smoothly. They always strive to provide great customer service so you can leave feeling satisfied with your experience. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “honest”, “courteous”, and “respectful”. Early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Precision Tune Auto Care 043-37 - Langley AFB
Schedule an Appointment with Precision Tune Auto Care 043-37 - Langley AFB
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (757) 634-3192
Need an appointment for today? Call the shop directly at (757) 634-3192
What verified customers have to say about Precision Tune Auto Care 043-37 - Langley AFB
Would recommend to a friend
84%
Car was ready when promised
88%
Did not feel sales pressure
97%
Car was fixed correctly the first time
89%
Customer was treated respectfully
96%
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