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Security Auto And Truck, Inc.

(443) 305-6328
53 Verified Reviews
sautotruck@gmail.com

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed

ADDRESS

4020 Old Washington Blvd
Halethorpe, MD 21227 USA

AUTO REPAIR EXPERIENCE

  • Stephen H Hartley, Owner
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 63 Years of Car Repair Experience

Security Auto And Truck, Inc. Reviews

OVERALL RATING

53 Verified Reviews
5 stars
(28)
4 stars
(21)
3 stars
(2)
2 stars
(0)
1 star
(2)
by - Verified Customer December 14, 2017

Excellent customer service!

by - Verified Customer December 07, 2017

Doug was great very expanitory ,very happy with work done to my truck . I will recommend you guy to everyone thanks for the excellent service

by - Verified Customer December 06, 2017

Very nice. Great customer service.

by - Verified Customer November 21, 2017

Doug quoted me a fair price based on what my car needed vs what a competitor claim that I needed. He even installed a small part for me that I brought to the shop.

by - Verified Customer November 15, 2017

5 stars from the shops appearance, professional customer service, knowledge of recommendations to what to fix vs what I can wait on to handing the keys back over.

by - Verified Customer October 18, 2017

I was impressed how detailed the shop was with checking over my car. They told me I had an oil leak. They gave an estimated guess as to where they thought the leak was coming from. Which they were right.

by - Verified Customer October 18, 2017

I love the people at Security Auto truck. You're all awesome!

by - Verified Customer October 08, 2017

Effective, timely and conscientious. Explained their work well.

by - Verified Customer September 27, 2017

This shop is always reliable and performs excellent work at a reasonable cost. I highly recommend them!

by - Verified Customer September 21, 2017

My starter died when I called and explained I was at work and had to have my truck back by noon, Doug Bach said he could make it happen. And that is exactlyWhat he did! I can't thank him enough for helping me out that day (8/22/17). AWSOME customer service. Thank you again

by - Verified Customer September 06, 2017

The young man that took care of me was the best I've ever seen.

by - Verified Customer September 03, 2017

GREAT JOB

by - Verified Customer August 29, 2017

Good

by - Verified Customer August 27, 2017

This was my first experience with Security Auto and Truck. I spoke with Doug and arranged my appointment with them the same day through RepairPal. I work two jobs and this place made me feel right at home. Completely understanding my situation and holding onto my car for a few weeks because I was so busy! I cannot thank them enough for their compassion and fairness. Thanks again for everything! My new place for sure!

by - Verified Customer August 21, 2017

Everyone was very friendly and explained the work that needed to be done.

4 verified customers did not leave comments but provided these ratings:
by Scott
by Bill, Dennis, Tiera
by - Verified Customer August 03, 2017

I should have completed this review sooner but just like most got super busy. This has to be without a doubt the best automotive shop I've encountered and I've been to many in several states. I recommend Security Auto to everyone I see, I was promised my vehicle repaired on the following Monday but received it early on Friday, this place ROCKS!

by - Verified Customer August 03, 2017

fast in and out quality work

by - Verified Customer February 01, 2017

This is the second time I've been there and was completely satisfied. Everything was done correctly and on time

Reply from Security Auto And Truck, Inc. – by SecurityAutoandTruck March 13, 2017

Jim we look forward to continue doing business with you. Thank you for your trust.

by - Verified Customer January 23, 2017

My service was excellent. The techs were very efficient. All of the employees were very courteous and professional.

by - Verified Customer January 16, 2017

I will continue to send my fleet trucks to security auto.

Reply from Security Auto And Truck, Inc. – by SecurityAutoandTruck March 13, 2017

Thank you Jeff in trusting us with your fleet vehicles.

by - Verified Customer January 09, 2017

It was great. Thanks, Security!

Reply from Security Auto And Truck, Inc. – by SecurityAutoandTruck January 31, 2017

Thank you Jeff

by - Verified Customer January 02, 2017

Whole staff was respectful and hospitable

Reply from Security Auto And Truck, Inc. – by SecurityAutoandTruck January 31, 2017

Thank you Brian.

by - Verified Customer December 21, 2016

This place is amazing. I'll never go anywhere else in MD.

by - Verified Customer December 21, 2016

Very nice and friendly

Reply from Security Auto And Truck, Inc. – by SecurityAutoandTruck January 31, 2017

Thank you Carla

by - Verified Customer December 19, 2016

Very nice people to work with.

Reply from Security Auto And Truck, Inc. – by SecurityAutoandTruck January 31, 2017

Thank you Danielle.

4 verified customers did not leave comments but provided these ratings:
by Scott
by Bill, Dennis, Tiera
by - Verified Customer December 15, 2016

Doug was very patient and understanding with me. Instead of having me pay a bunch of money to repair the car, he gave me the hard facts. It was junk, which I knew, but him being honest enough to tell me definitely earned respect from me. Greatly appreciated!
- Kia

Reply from Security Auto And Truck, Inc. – by SecurityAutoandTruck January 31, 2017

Thank you for the review. We respect all our customers and tell it straight even if it hurts.

by - Verified Customer December 06, 2016

Excellent customer service.

by - Verified Customer September 14, 2016

Great people.

by - Verified Customer September 11, 2016

Quick turn around. Done when expected

by - Verified Customer July 06, 2016

They are very thorough. Very informative .

by - Verified Customer February 14, 2016

I have good service and got it done, I didn't have to wait all day. The guys treat me well and I always go there, I found them two years ago and my vehicles go there.

by - Verified Customer January 27, 2016

Very friendly and great communication on the progress of the work.

by - Verified Customer January 27, 2016

They are friendly & work is done in a timely fashion.

by - Verified Customer January 17, 2016

Fast, reliable and honest service.

by September 30, 2015

I like their service. The service was good.

4 verified customers did not leave comments but provided these ratings:
by Scott
by Bill, Dennis, Tiera
by September 28, 2015

Not satisfied with the work done on my vehicle. Not very satisfied is all I can say.

by - Verified Customer September 01, 2015

I have had pretty decent service with them, overall the service is good. They take good care of our trucks.

by - Verified Customer August 30, 2015

They were very thorough and gave me estimates of everything to be done before doing anything. I know several people that work there and I trust them at work and outside of work.

by - Verified Customer August 18, 2015

They fixed my car for like nine hundred dollars less than the dealer wanted to charge me. The offered to come get me and bring me back to work. They had my car done on time and didn't over charge me and all they are a very reasonable place. Very customer felt and very good.

by - Verified Customer August 18, 2015

As the fleet manager of a large company, I try to take all my vehicles to SA&T and they do an amazing job. Quick and friendly. I've never dealt with a more professional shop.

by - Verified Customer August 10, 2015

They provide on time service and always communicate.

by - Verified Customer August 05, 2015

Excellent Service.

by - Verified Customer July 27, 2015

Fair pricing, timely service.

by - Verified Customer July 12, 2015

They are easy to deal with.

by - Verified Customer June 14, 2015

I like their courtesy and honesty.

4 verified customers did not leave comments but provided these ratings:
by Scott
by Bill, Dennis, Tiera
by May 19, 2015

I think they are way over priced.

by - Verified Customer May 18, 2015

I have had no complaints, any time I do work, there are no hidden fees, your bill is never more than projected. They email break downs so you can see your totals what they are. I have had to where I needed a ride, and they dropped it off to me, which was very nice. I have nothing but good things, they are polite, their office is actually clean. They also keep my vehicle inside.

by - Verified Customer April 21, 2015

Good people who care about helping you.

by - Verified Customer January 06, 2015

They do good work.

4 verified customers did not leave comments but provided these ratings:
by Scott
by Bill, Dennis, Tiera

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
89
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
93

Security Auto and Truck was established in 2008 and has been providing Halethorpe and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “polite”, “friendly”, “honest”, “reliable”, and “amazing”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

We make sure that you get to work, school, doctors appointments, vacation, and everywhere in between safely and securely. We also keep company vehicles on the road with less break downs. From light bulbs to brakes, factory maintenance and fluid exchanges, to all aspects of diagnostics and programming, to engines and transmissions. From a car to a pick up to a medium duty truck. We repair and maintain them all. We even fix hydraulics and we offer welding services. DOT Inspections. All records are on file and "YOU" as the customer can go to our website and login to see all the repair work that has been done on your vehicle.We are a 1 stop repair shop. We cater to our customers and listen to what you want. Any questions we will answer and also educate you on. Main principle of out company is "Do unto others as you would have done unto you" In other words we treat you as we would want to be treated. "Free" multi point inspection done on every vehicle. Stop in today and see what customer se

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Security Auto And Truck, Inc.
<br>How long have you had this problem? Ju...
As Dave stated, there could be multiple causes of the AC System blowing hot air. Without the proper equipment and training it is even more difficult to diagnose.Should you need it properly diagnosed, give us a call to schedule an appointment so tat we can get your AC back in working order.

How difficult is it to replace the starter?

I agree with the other shop. Hour to hour and a half. Not sure what obstructions you are going to find.
Low oil pressure light came on after insta...
You have a weird case there. Not quite sure what is going on. We would have to look at it. See most people think we have a crystal ball and can say oh... this is the problem. Most cases now a days that's almost impossible. We would need to look and see what was done. Did you check to see if you didn't knock anything off? Give us a call and we can get it towed in and checked out. 443-575-6641
It happens when i put the car in drive,whe...
To be honest there is nothing that comes to mind. We would have to have you stop by so we can hear what you are hearing. If the noise does not increase with the movement of the steering wheel then we will have to check further. We are at 4020 Old Washington Blvd 21227 off of Washington Blvd and Sulpher Spring road. Please give us a call and we can get you in. 443-575-6641
the car will not start at all..when i turn...
Sound like a electrical issue. Call our shop 443-575-6641 and we can have the tow truck come pick up the vehicle. Then we can go from there.
Hard to start when cold like its lacking f...
We would need the vehicle to see what is going on. Something like this is not easily diagnosed with a guess. There are no common problems that are out there.
battt want dead radio stop working
The radio needs to be pulled. There is a code printed in the body of the radio. Then the code needs to be inputted into the radio.
After driving bout 20min my service engine...
Here at Security Auto and Truck we always recommend having a reputable repair shop look over any car before purchase. The check engine light can come on for more than 2400 reasons. Auto Zone will get you the codes but will not tell you what the problem is. Just because there are codes does not necessarily mean that that is the problem. Further diagnosis needs to be done. I agree with the reply above. 1st check the oil level. If that is OK then you need to have the oil pressure checked. Question for you, is the engine making noise when the oil light comes on? If it does not then you could have a faulty sensor. We would love to look at it for you. Give us a call 443-575-6641.

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