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Randall's Autohaus

RepairPal Certified Shop in Gulfport

Randall's Autohaus

200 Verified Reviews
(228) 222-5830
2160 East Pass Rd
Gulfport, MS 39507 USA
"I was pleased with the service."
— Roshena, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Randall Field, Owner
  • Established 2000
  • 4 Auto Repair Mechanics on Staff
  • 85 Years of Car Repair Experience
Randall's Autohaus Reviews
200 Ratings
Displaying 1 - 15 of 194reviews
Bruce
08/29/19
Verified Customer
Excellent customer service.
Melinda
08/29/19
Verified Customer
They were great! I was hopeful the car would be done by Friday. The mechanic stayed late to finish it! Then walked us through everything he did. Great customer service! Couldn t ask for better!
Christopher
08/18/19
Verified Customer
Staff was excellent. Purchased the car in Florida and drove it right to Randy for inspection. Service was perfect and only little things were needed. What a trustworthy shop.
Jennifer
08/15/19
Verified Customer
The Staff there is exceptional and willing to work with you!!!!
Jesse
08/14/19
Verified Customer
Everything was fine.
Rene
08/12/19
Verified Customer
Very RUDE and DISRESPECTFUL to me. Praying that I never return to this place.
Vincent
08/08/19
Verified Customer
Great service and professionalism. Would recommend to anyone in my net work requiring this type of service!!!
Manuel
08/01/19
Verified Customer
My initial impression was a good one and felt that they knew what they were doing and were please t to speak to. I ended up having 3 things done to my truck with a total just under 2k in fees. When I took my truck I told Mason if they would be able to fix it by Thursday and was told that it shouldn't be a problem. Long story short, they had issues figuring out what to do I order to fix it. I got my truck back on Tuesday. I went to them because I did not want to deal with a low-end repair shop. Unfortunately, I found out the hard way that they operate like a low-end repair shop. The storefront staff was very pleasant. They Facebook me my truck back with the engine light on and a camshaft positioning sensor trouble code. I called about it and asked Mason if the O2 sensors had also been changed, he said he would check and call me back. Never received the call. I m frankly uncomfortable returning to that place and would caution anyone from going there.
Paul
07/31/19
Verified Customer
They found the problem and fixed it promptly.
Raj
07/09/19
Verified Customer
Randall knows European cars!!!
Willie
07/01/19
Verified Customer
Very pleasant and full of knowledge
Sabrina
06/26/19
Verified Customer
Car was serviced. Very happy with staff at Randall s and the work performed.
Gayle
06/25/19
Verified Customer
It was a blessing
Paul
06/13/19
Verified Customer
Couldn't really tell me what was wrong with my vehicle but I was still charged for them looking at it telling me they could try repairs that would cost me $736 so I towed it again to another shop where they fixed it where it was just the battery and key!!!
Bill
06/12/19
Verified Customer
The repair was on the inter-roof liner and an excellent job was performed.
RepairPal Scorecard
92
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
90
Tools & Equipment
97
Customer Service
90
Customer Amenities
95
Randall's Autohaus was established in 2000 and has been providing Gulfport and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “helpful”, “reliable”, “professional”, “knowledgeable”, and “trustworthy”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Randall’s Autohaus offers distinguished maintenance of European cars for the Mississippi Gulf Coast. Our team provides “World Class” European automotive maintenance, repair, and service for BMW, Jaguar, Porsche, Peugot, Audi, Mercedes Benz, Cooper Mini and Volkswagen owners. Randall’s Autohaus is a member of the Bosch Service network of top independent repair centers. Bosch Service centers receive quality parts, diagnostic and wheel service equipment and training from Bosch, the largest original-equipment parts manufacturer in the world.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
Amenities
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Loaner Car
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Cadillac
  • FIAT
  • Ford
  • Infiniti
  • Jaguar
  • Land Rover
  • Lexus
  • Lincoln
  • Mercedes-Benz
  • Mercury
  • Mini
  • Porsche
  • Saab
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Questions Answered by Randall's Autohaus
Slight Vibration At Hywy Speed. New Tires (Mtchln) Bal. Svrl Times. Spct Mchncl on 2008 Toyota 4Runner
hello,
yes, it could be a u joint, or you may need our custom tire balancing.
I would be glad to test drive the vehicle to see what is the problem.

randy field
randalls autohaus
Map
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What verified customers have to say about Randall's Autohaus
Would recommend to a friend
86%
Car was ready when promised
87%
Did not feel sales pressure
95%
Car was fixed correctly the first time
87%
Customer was treated respectfully
96%
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