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Autotrends/Jeep Guys

RepairPal Certified Shop in Greensboro

Autotrends/Jeep Guys

205 Verified Reviews
(336) 750-6331
431 Battleground Ave
Greensboro, NC 27401 USA
"Awesome service. Welcomed and greeted immediately. Work was completed quickly and the price was fair."
— Lori, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Anthony Dreisbach, Service Manager
  • Established 1978
  • 3 Auto Repair Mechanics on Staff
  • 18 Years of Car Repair Experience
Autotrends/Jeep Guys Reviews
205 Ratings
Displaying 1 - 15 of 200reviews
Terry
05/20/19
Verified Customer
I took my Lexus in for a tune-up, oil change and once over they got everything done including fixing my valve cover gaskets in two days and had me back on the road. Great communication, they let me know what was going on, got my ok when needed etc..
David
05/02/19
Verified Customer
My Nissan was making a high pitch noise and I was told the timing chain guide was wearing. I needed a new timing chain and associated kit. Once I got home, I noticed a puddle of oil. This was promptly fixed. Bad gasket blamed. Maybe 4 days later, I noticed a bracket hanging by a wire and an air hose unattached. Brought it back. Also brought up a vibration I was feeling in the gas peddle (since the main repair) and how the A/C was now loud at low RPM in addition to intermittent stuttering. The stuttering was not addressed. The vibration was blamed on my 'failing' A/C. Hose and bracket were fixed. Then the truck became difficult to start. I brought it in and was told a sensor was going bad. Could I bring it back in a few days. In the mean time, the truck started completely stalling out while driving (3 times). I paid a LOT for this repair (including 78.48 for 2 gallons of antifreeze and 908.27 for a timing chain kit?). I brought in a reliable truck and now I'm driving a piece of junk.
John
05/16/19
Verified Customer
Always willing to go the extra mile to give the customer the best experience
Erica
05/15/19
Verified Customer
Answered all questions I had and didn t treat me like I was clueless about cars.
Victor
05/12/19
Verified Customer
They very respectful and work with you to find best solution and keep's you updated when working on vehicle.
Jazmin
05/07/19
Verified Customer
Great customer service and very nice
Crystal
04/24/19
Verified Customer
Took care of my car quickly. Good and friendly service.
Danelle
04/28/19
Verified Customer
Excellent service and advice.
John
04/22/19
Verified Customer
Excellent repair at reasonable price
Mike
04/16/19
Verified Customer
Great
Amanda
04/10/19
Verified Customer
I love these guys. They are the best in the triad.
Eric
04/08/19
Verified Customer
Great shop personnel and outstanding lobby environment
Jimmy
04/03/19
Verified Customer
Was very pleased with the service...friendly, courteous, and professional...went above and beyond expectations in explaining what, how, and why
Maurice
04/01/19
Verified Customer
From the time my wife and I walked in, everything was done professionally. The staff went over everything as it related to the repairs on our Armada. The service was done in a timely manner and the follow up after the service was done to ensure our satisfaction with the work performed. Thank you to AutoTrends for a job well done!
Cassandra
03/07/19
Verified Customer
These guys are always there to help me. Loaner car when I needed it, fair honest prices and they treat everyone like family. Holly is always amazing and the guys always make sure I m taken care of. I recommend this business to everyone that asks!
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
91
Tools & Equipment
98
Customer Service
91
Customer Amenities
93
Autotrends/Jeep Guys was established back in 1978 and has been proudly serving Greensboro and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “excellent”, “knowledgeable”, “awesome”, “professional”, and "reliable". A local shuttle service, rental & loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
The Autotrends is a family owned business dedicated to a low pressure, high-quality customer service experience for both import repair and domestic repair. The Autotrends has been in the same location and supporting many of the same customers for the past thirty years! Although it is impossible for anyone to predict the costs of repairing shorts or open circuits, we can stand on experience and knowledge to offer the lowest possible repair costs. We have been in the business for 32 years as an automotive electrical repair center. In many cases we have seen a problem like the one you may be having. We have all the best available diagrams and tools to lead us to the right repair. Knowing our trade, having the tools and doing it right saves you money in the fact that we resolve many problems very quickly. Because our technicians have such good training and actually care about what they do.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • NAPA
  • TECH-NET
Map
Get Directions to Autotrends/Jeep Guys
What verified customers have to say about Autotrends/Jeep Guys
Would recommend to a friend
93%
Car was ready when promised
87%
Did not feel sales pressure
97%
Car was fixed correctly the first time
92%
Customer was treated respectfully
98%
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