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Autotrends/Jeep Guys

RepairPal Certified Shop
Autotrends/Jeep Guys
111 Verified Reviews
Autotrends/Jeep Guys
111 Verified Reviews
(336) 459-3672
431 Battleground Ave
Greensboro, NC 27401 USA
Hours
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Anthony Dreisbach, Service Manager
  • Established 1978
  • 3 Auto Repair Mechanics on Staff
  • 18 Years of Car Repair Experience

Autotrends/Jeep Guys Reviews

Overall Rating

111 Verified Reviews
5 stars
(75)
4 stars
(31)
3 stars
(3)
2 stars
(1)
1 star
(1)
by - Verified Customer May 11, 2018

Oil change

by - Verified Customer May 09, 2018

Good!!!!!!!!!!!!!!!!!!!

by - Verified Customer May 03, 2018

Everything was fine.

by - Verified Customer May 03, 2018

Excellent customer service. Repair was done promptly at a fair price.

by - Verified Customer May 02, 2018

Great service. Will be back.

by - Verified Customer April 25, 2018

Check engine light was on. Diagnosed the problem and called me with updates

by - Verified Customer April 19, 2018

trusted staff as to level of competence and skill. explained everything to my satisfaction

by - Verified Customer April 16, 2018

Very friendly and helpful staff.

by - Verified Customer April 13, 2018

Great customer service & very professional

by - Verified Customer April 11, 2018

The main problem wasn't fixed first time. Car cut off twice after leaving plant. Very hard to start. Worst now then when I took it.

by - Verified Customer April 11, 2018

Love this Auto shop! Gary is wonderful always very pleasant and helpful. Autotrends is the only shop I trust with my.

by - Verified Customer April 10, 2018

Excellent facility and even better people.

by - Verified Customer April 10, 2018

I have been there 3 times and this last time was the first time my car was ready on time
I make an appt...drop off my car first thing in the morning and the other 2 times when I called at 3 pm it still wasnt ready

by - Verified Customer April 09, 2018

I have a few vehicles and I've had the shop work on a couple. That means I'm satisfied with the work. No repeat business form me for poor work.

by - Verified Customer April 06, 2018

Very satisfactory!

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer April 03, 2018

During a routine visit the tech recommended some further maintenance be done. I returned the next day and the work was done in a timely manner and at comparable prices.I left feeling pleased.

by - Verified Customer March 30, 2018

My Wife Jackie and I, are very pleased with the service we received from the Jeep Guys. Thanks!

by - Verified Customer March 21, 2018

Total pros and delivered as promised. Diagnosed correctly the very first time. KUDOS

by - Verified Customer March 20, 2018

Over great experience. Only problem was car was not ready when told it would be.

by - Verified Customer March 16, 2018

I have been looking for a local repair shop to provide service for my recently acquired Mercedes E350. I have found that with Autotrends. They met or exceeded all my expectations. Well done gentlemen, well done!

by - Verified Customer March 14, 2018

Everything was done in a timely manner, everyone was friendly and knowledgeable about the subject at matter

by - Verified Customer March 13, 2018

Very satisfied

by - Verified Customer March 08, 2018

Took the time to fully explain the needed repairs with photos. Very courteous and respectful.

by - Verified Customer March 06, 2018

AutoTrends provides premiere customer service!

by - Verified Customer February 28, 2018

Willing to provide transportation, explained repairs and helped me with getting car registered, new to NC.

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer February 23, 2018

AutoTrends fixed my issue for less than the dealer quoted. They looked for a work-around to make it cheaper (but any work-around would not have been sufficient). They easy stuff is pretty cheap, and the harder stuff is fairly priced. They really work to find the right combination of price/quality, and give good recommendations for what's necessary now and what can wait.

by - Verified Customer September 18, 2017

This is my second visit to the shop. Both experiences have been awesome. I felt like I was being treated honestly and with respect, unlike some other auto repair shops. They have certainly earned my business!

by - Verified Customer September 13, 2017

Repairs were completely timely and staff was friendly.

by - Verified Customer September 10, 2017

Great shop going back for sure

by - Verified Customer September 07, 2017

Jerry who works at customer service is very
friendly, informative and makes you feel comfortable!

by - Verified Customer August 30, 2017

I recently contacted Jeep Guys to get side mirrors for my new 2017 Wrangler. When I went to the main office I was greeted nicely and my information was taken and they were going to get back to me regarding mirrors. I didn't hear back for several days so I followed-up and then received a call the next day. I ordered mirrors over the phone with Jeep Guys and then picked them up the next day. The end result was great and I am very pleased with the product, but only flaw was the follow-up.

by - Verified Customer August 24, 2017

It was my first time at Autotrends and I definitely intend to go back for my car maintenance needs.

by - Verified Customer August 21, 2017

My choice for Auto maintenance for the past 5 years. Always satisfied.

by - Verified Customer August 17, 2017

Took my car in because it was overheating and they let me know that I needed to turn it in rather than keep investing money into fixing it.

by - Verified Customer August 14, 2017

Great service, will return in the future.

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer August 13, 2017

Very knowledgeable, friendly and reasonable. I highly recommend them.

by - Verified Customer August 07, 2017

Satisfied with work, so far.

by - Verified Customer August 06, 2017

I can in for an emissions inspection. My car was inspected and ready in a timely fashion. I had a good expirence and plan to recommend the place to other people.

by - Verified Customer August 03, 2017

Good people.

by - Verified Customer July 31, 2017

Excellent work, 1st bike hitch not correct, went out of way to make it happen.

by - Verified Customer July 26, 2017

I will return

by - Verified Customer July 13, 2017

Good atmosphere and comfortable.

by - Verified Customer July 12, 2017

Great as always.

by - Verified Customer July 11, 2017

they actually had a courteous driver take me home and pick me up. nice touch.

by - Verified Customer June 29, 2017

First time customer: they rebuilt transmission for 2004 Jeep Grand Cherokee Ltd. 4.7 HO with 177k miles in a timely manner at a very reasonable price. Will be using them for all service now.

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer June 26, 2017

Very good service.

by - Verified Customer June 22, 2017

The service was friendly and great.

by - Verified Customer June 21, 2017

Great experience, Gary was very helpful.

by - Verified Customer June 15, 2017

Great service and friendly atmosphere.

by - Verified Customer June 15, 2017

Oil change was complete but drain plug leaked oil in my garage. They repaired the leak and I am on my way.

by - Verified Customer June 14, 2017

The fuser cover was missing when I looked under the hood. I when back to get it and discover that it had been thrown away. Another one was ordered but it did not fit. It is going on three weeks and I haven't heard from anyone about the cover. I like carrying my vehicles there but this is about to make change my mind of using this shop again. A phone call to say sir your part is in when can you come that we put it on would be great.

by - Verified Customer June 14, 2017

great work, everything as promised.

by - Verified Customer June 13, 2017

I called several companies to have a trailer hitch installed by the following day due to an unexpected need. Add a Hitch was the only business that could accommodate me by having the hitch shipped in for installation the next day and meet my need. Great service!

by - Verified Customer June 13, 2017

Service was performed in a timely manner, was reasonably priced. Staff was courteous and fully explained their diagnosis of needed repairs. No unnecessary services were pushed or performed. The drop off area was convenient, and the waiting area was clean and comfortable. I was even offered a ride to work after dropping off my vehicle. Will definitely return for other services on all our vehicles.

by - Verified Customer June 12, 2017

Good.

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer June 12, 2017

Overall good experience. Did have to return for a couple of small problems.

by - Verified Customer June 11, 2017

Good quality service, quick set up of appointment comfortable waiting area.

by - Verified Customer June 08, 2017

Great shop! I am very satisfied with the quality of the work done and the way I was treated throughout the experience.

by - Verified Customer June 08, 2017

John provided me with very helpful advice up front and Anthony delivered the service in an excellent manner. Friendly service at a great value.

by - Verified Customer June 07, 2017

Well managed & competent, what's more to ask for?

by - Verified Customer June 01, 2017

Their Jeep mechanics are very knowledgeable. They know a lot of specifics about Jeeps and that's why I'll bring mine back there.

by - Verified Customer June 01, 2017

Awesome staff, kind and respectful. As a girl (and somebody who doesn't know a whole lot about cars) I've always had to worry about being ripped off with auto work, but not here -- I feel like I can trust them. A+!

by - Verified Customer May 30, 2017

I have a 2007 Toyota Sequoia Limited and my dash board was lit up like a Christmas. I had previously replaced the gas cap and was informed that the new cap would take care of the problem!
Autotrends/Jeep Guys found that the gas cap was AGAIN the cause!
I was informed that there was a leak that had caused all of the indicator lights to come on, and those lights would remain on until the problem was resolved/corrected.
The Autotrends service techs evaluated the problem and were able to get the right gas cap which eliminated the problem and all of the dash boards have sine gone off!

by - Verified Customer May 29, 2017

Great service...very friendly and finished quickly and accurately. See you next time.

by - Verified Customer May 23, 2017

I brought my jeep in with several issues. They were able to diagnose them and so far everything is doing well. It was expensive but still much less than a dealership. Thanks.

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer May 21, 2017

Great shop. Will continue to give them my business.

by - Verified Customer May 16, 2017

Great location with excellent customer service & repairs.

by - Verified Customer May 10, 2017

In and out fast. Leak fixed.

by - Verified Customer May 09, 2017

They explain what they need to do, and do it !

by - Verified Customer May 03, 2017

This was the first time I have ever used this shop and was very happy with the experience. Anthony kept me informed on the progress and the tech did an awesome job on the work. I actually had just called today to set an apt for more work.

by - Verified Customer April 30, 2017

Every one was friendly and helpful and went out of there way to make me comfortable while I waited.

by - Verified Customer April 24, 2017

Always satisfied. Very professional and up front.

by - Verified Customer April 24, 2017

The customer service was excellent.

by - Verified Customer April 17, 2017

Such a great shop !!
Very happy to have found it. Service is spectacular!!

by - Verified Customer April 13, 2017

Competent, caring people who treat you like family and don't up-sell unneeded stuff. Great to work with - highly trustworthy!

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer April 11, 2017

Good experience.

by - Verified Customer April 06, 2017

As always, a pleasant experience in every way. My Nisson Murano has 175,00 miles on it and they keep it humming and trouble free :)

by - Verified Customer April 04, 2017

Great service as always!

by - Verified Customer April 04, 2017

Took in our Honda CRV for brake work. Front brake pads and rotors were replaced while I waited. Satisfied with quality of work, price and the staff!

by - Verified Customer April 03, 2017

The service provided was very professional and friendly. I was not only given turn for turn directions, but the receptionist was actually standing outside to make sure I didn't pass the office! How great is that! No one ever went out of way like before. I normally have to cancel my appointment. Awesome!!!

by - Verified Customer April 02, 2017

Always very pleasant people and atmosphere. Honest and reliable.

by - Verified Customer March 30, 2017

Great work, great service, great price.

by - Verified Customer March 29, 2017

Location is convenient and service was impressive.

by - Verified Customer March 29, 2017

Perfectly fine.

by - Verified Customer March 23, 2017

Autotrends is great! I've been to them twice and each time was a very pleasant experience.

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer March 21, 2017

Great people.
Highly recommend.

by - Verified Customer March 16, 2017

Very satisfied.

by - Verified Customer March 13, 2017

Just loved getting updates on the work and recommendations. Wasn't oversold on anything and was given repair work details up front. They even showed me some other work that needed to be done that is still a manufacturer warranty covered issue and recommended a reliable dealer too. Who else does that really?

by - Verified Customer March 12, 2017

I miss those who formerly worked there but look forward to getting to know the new management staff better.

by - Verified Customer March 07, 2017

The service I received was great. Part of my Jeep problems were fixed but not all.

by - Verified Customer February 27, 2017

Very knowledgeable and very easy to work with. Love the loaner car they offer if they have to keep our Jeep.

by - Verified Customer February 27, 2017

I had speedy service and everyone was so friendly.

by - Verified Customer February 16, 2017

Clean facility, knowledgeable staff. Fair prices for the quality.

by - Verified Customer February 15, 2017

Convenient, reliable service for my Jeep.

by - Verified Customer February 08, 2017

Work was done as expected.

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer February 01, 2017

Awesome.

by - Verified Customer January 30, 2017

They got me in the next day (after I called) to get an oil change, tired rotated, fluid levels topped. Finished in a couple of hours.

by - Verified Customer January 29, 2017

Great service.

by - Verified Customer January 25, 2017

Great smiles and great service.

by - Verified Customer January 23, 2017

Excellent.

by - Verified Customer January 16, 2017

The service and repair was completed with utmost care and precision. We had a great experience. The hand-written thank you note was a nice touch as well.

by - Verified Customer January 12, 2017

Oil change.

by - Verified Customer January 05, 2017

Great service.

by - Verified Customer December 06, 2016

I am always satisfied and pleased with the service and quality of work at Autotrends.

by - Verified Customer November 16, 2016

Autotrends is a small shop that gives individual attention to me every appointment.

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
by - Verified Customer November 06, 2016

Great shop and you can trust their work. Good people and well run.

by - Verified Customer October 18, 2016

Awesome service. Welcomed and greeted immediately. Work was completed quickly and the price was fair.

by - Verified Customer October 09, 2016

Experienced professionals that give you a "no surprise" bill as they give you a detailed cost analysis for the parts and services needed.

by - Verified Customer September 15, 2016

You are pros at Autotrends. A comfortable waiting area is available with current reading material, coffee, soda and water. The service and/or repair times have been reasonably forecast. Many thanks for your help.

2 verified customers did not leave comments but provided these ratings:
by Greg
by Rosalind
Schedule an Appointment with
Autotrends/Jeep Guys
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 459-3672(336) 459-3672

RepairPal Scorecard
95
Overall Quality Score

24
month
Nationwide
warranty
36
month
Local
warranty
Tehnical Ability
91
Tools & Equipment
98
Customer Service
91
Customer Amenities
93

Autotrends/Jeep Guys was established back in 1978 and has been proudly serving Greensboro and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “excellent”, “knowledgeable”, “awesome”, “professional”, and "reliable". A local shuttle service, rental & loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
+ More
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • Bosch Service Network
  • NAPA
  • TECH-NET

Map
Get Directions to Autotrends/Jeep Guys
Schedule an Appointment with
Autotrends/Jeep Guys
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 459-3672(336) 459-3672
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