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Automotive City

RepairPal Certified Shop in Grass Valley

Automotive City

60 Verified Reviews
(530) 924-5685
13326 Brunswick Rd
Grass Valley, CA 95945 USA
"They do good work, they get the work done on time and they always call me if they find other issues that need to be taken care of. They will call to get my confirmation to do the work and to give me an estimate. They are very friendly people."
— Mike, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Ken Cook, Owner
  • Established 2005
  • 4 ASE Certified Auto Technicians
  • 85 Years of Car Repair Experience
Automotive City Reviews
60 Ratings
Displaying 1 - 15 of 60reviews
Mary
10/12/18
Verified Customer
Knowledgeable, friendly, explains well.
John
09/27/18
Verified Customer
Extremely knowledgeable and competent shop. Honest to a fault. Could not recommend more highly.
Bob
09/17/18
Verified Customer
I am a relatively new customer but would and do recommend Automotive City to anyone. I was treated very fairly with no pressure on any service preformed. You are the best. Keep up the good work. Thank you
Keith
07/31/18
Verified Customer
Thanks again guys!
Dave
01/17/18
Verified Customer
I recommend you guys all the time. I feel you are honest and thorough
Laura
12/10/17
Verified Customer
Very pleased. They listened carefully to the problem my vehicle was having.
Linda
12/11/17
Verified Customer
Ken and his staff has always gone above and beyond to make things work for for my family. All my kids take their cars to Automotive City
Greg
10/11/17
Verified Customer
good service as always
Mike
09/28/17
Verified Customer
Great job by quality people!
Dan
09/20/17
Verified Customer
Ken and his staff are always courteous, informed, professional. It is a pleasure to do work at Automotive City.
Mary
09/11/17
Verified Customer
Ken and his staff explain the problem and the repair very well, and answer my many questions.
Colleen
08/14/17
Verified Customer
Incredible honesty to let me know the needed repair was covered under warranty, ken has integrity, was able to follow his recommendation to go to a Chevy dealer and have it repaired for free.
Dusty
06/15/17
Verified Customer
Still the most honest place to have work done... EVER!
Avia
06/04/17
Verified Customer
I have had good experience with the shop for the last 15 years. Very grateful !
Ken
05/12/17
Verified Customer
The shop was clean. They used quality parts. My car was done on time and cost was less than the estimate and no issues.
Schedule an Appointment with Automotive City
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (530) 924-5685
Need an appointment for today? Call the shop directly at (530) 924-5685
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
100
Customer Service
91
Customer Amenities
91
Automotive City has been serving Grass Valley and the surrounding area since 2005. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “honest”, “professional”, “helpful”, “knowledgeable”, and “excellent”. This location features a team of automotive professionals whose experience, commitment to ongoing training and ASE certifications ranks with the best. The shop is equipped with the necessary tools and equipment to perform a wide range of repairs, from tires and wheel alignment, to minor and major mechanical repairs, to state emissions testing, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Rental vehicles and early bird vehicle drop off are all available for your convenience.
Details
Message From the Shop
Welcome to Automotive City Whether your vehicle is due for an oil change or if it needs major engine repairs, Automotive City of Grass Valley is qualified to handle it all. We hire only the highest trained ASE certified technicians to address all car service and auto repairs. We get to know our customers by name, and work with them to keep their cars on the road as long as possible. We truly understand car repairs and stick to the manufacturer's guidelines to make sure that it is repaired correctly the first time. We also keep our shop stocked with factory parts so that your car runs as good as new once we are finished repairing it. Our ASE Certified Technicians use the latest diagnostic equipment and the best quality parts and fluids to service and repair your vehicles. Here are just some of the great auto repair services we offer: Oil Changes Tune Ups Engine Repair Engine Replacement Engine Performance Check Computer Diagnostics Air Conditioning Service & Repair Electrical System Diagnosis & Repair Brake Repair Factory Scheduled Maintenance 30K, 60K, 90K Suspension and Steering Repair Shocks & Struts Cooling System Service & Repair Mufflers Transmission Service & Repair New and rebuilt Transmissions Tires: Mounting Balancing and flat repair Wheel Alignment Pre-purchase Inspections Maintenance Inspections Brake & Lamp Inspections
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Affiliations
  • NAPA
Map
Get Directions to Automotive City
Schedule an Appointment with Automotive City
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (530) 924-5685
Need an appointment for today? Call the shop directly at (530) 924-5685
What verified customers have to say about Automotive City
Would recommend to a friend
97%
Car was ready when promised
97%
Did not feel sales pressure
100%
Car was fixed correctly the first time
97%
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