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Pepino's Auto Service Company

RepairPal Certified Shop
Pepino's Auto Service Company
25 Verified Reviews
Pepino's Auto Service Company
25 Verified Reviews
(616) 433-2563
1040 Division Ave S
Grand Rapids, MI 49507 USA
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Miguel Acosta, Manager
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 80 Years of Car Repair Experience

Pepino's Auto Service Company Reviews
(25 Ratings)
5
(16)
4
(7)
3
(2)
2
(0)
1
(0)
Displaying 1 - 5 of 25 reviews
05/12/14

They got me knocked out in a decent time. When I turned it was squeaking, the ball joint. It was squeaking before, but one of the guys there said it was in good condition, it started squeaking after the repair, I took it back and he said it was the ball joint. I got my car done in a speedy time, and he showed me something else to be fixed and I got it done as well.

05/14/14

I was happy with the service and it was also fair in pricing.

05/14/14

I've only been there a couple times. I need to know more to give them a ten, but the service was good and they did what I asked them to.

05/15/14

They provide excellent customer service, and they are thorough in the job that they do.

05/22/14

Good service, good prices. Bilingual, they know what they are doing.

Schedule an Appointment with
Pepino's Auto Service Company
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (616) 433-2563(616) 433-2563

RepairPal Scorecard
92
Overall Quality Score

12
month
Nationwide
warranty
12
month
Local
warranty
Technical Ability
99
Tools & Equipment
93
Customer Service
95
Customer Amenities
93

Pepino's Auto Service is a family owned automotive repair faculty that has been serving the Grand Rapids community since 1995. Pepino's features a staff of experienced professionals who are ASE Certified and who take the time to attend ongoing training on the latest technologies. Some of their latest training includes service and repair of hybrid vehicles. This training, coupled with the necessary automotive tools and computer diagnostic equipment make this RepairPal Certified shop capable of a wide range of repairs that include check engine light repairs, computer diagnosis, major and minor mechanical repairs, as well as your scheduled maintenance services. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Pepino's also has a strong focus on honesty and integrity. This commitment was apparent in our review of their most recent customers who rated this shop highly in customer service. Saturday hours, rental vehicles, and a waiting area with wireless Internet are available for your convenience.


Details
Message From the Shop

We are a High Tech Full Service Auto Repair Facility located just 5 minutes south of Downtown Grand Rapids. Started back in 1995, we have steadily aimed for quality both in repair service and customer service. We offer all major and minor repairs for your domestic or import vehicle. We’re fully equipped and ready to tackle any and every job that comes our way! Whether it’s a simple brake job, water pump, radiator, or a complicated timing belt job, electrical wiring job, or drivetrain component swap, we are able and ready to do it.

Aside from our lengthy experience in the field, what sets us apart from the competition is how we operate. Communication with the customer is our main goal. Before we ever start any repairs the customer is always contacted, informed about the diagnosis, provided with an estimate for repairs, and given a completion time. Each of our technicians are required to have a minimum Ten years of experience each, and are certified to do the repairs you need. Our equip

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More
Amenities
  • Coffee
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • NAPA

Map
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Schedule an Appointment with
Pepino's Auto Service Company
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (616) 433-2563(616) 433-2563
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