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Heritage Service Centre

RepairPal Certified Shop in Grand Rapids

Heritage Service Centre

115 Verified Reviews
(616) 236-2922
1044 Scribner NW
Grand Rapids, MI 49504 USA
"Excellent service...polite and professional...service explained."
— Steve, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • James Vander Ploeg, Manager
  • Established 1986
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 40 Years of Car Repair Experience
Heritage Service Centre Reviews
115 Ratings
Displaying 1 - 15 of 115reviews
Mary
04/17/17
Verified Customer
You got my car done and had it ready when we got home.
John
04/17/17
Verified Customer
Appreciated the discussion, documentation, and understandable description of what my car needs now and what to have done in the coming months.
Lori
04/13/17
Verified Customer
Took the time to explain everything.
Eric
04/17/17
Verified Customer
Repairs were made, but it's too soon to say if it was fixed correctly.
Gina
04/17/17
Verified Customer
It was good.
Mark
04/12/17
Verified Customer
Top service, as always!
Suzanne
04/10/17
Verified Customer
Heritage has taken care of my cars for many years. I think they are an outstanding business.
Mary
04/10/17
Verified Customer
We'll be back in the future.
Kelly
03/28/17
Verified Customer
The work was done well and in a timely fashion.
Jamie
04/05/17
Verified Customer
Always very happy with the service and staff.
Sharon
04/02/17
Verified Customer
Most recently, I brought my car in for the Spring check-up. The car was thoroughly checked out and serviced. Any upcoming wear & tear projects are always discussed, so I rarely have surprise repairs. Heritage has been taking care of my cars for a couple of decades now, and they've always treated me with respect. Highly recommended!
Kim
04/04/17
Verified Customer
Very informed on the work being done, very fair.
Eva
04/04/17
Verified Customer
Spring check up.
Matt
03/28/17
Verified Customer
They do a good job, explained things well and don't pressure you into unnecessary repairs.
Katherine
03/29/17
Verified Customer
I was very pleased with the work that was done. Thank you.
Schedule an Appointment with Heritage Service Centre
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (616) 236-2922
Need an appointment for today? Call the shop directly at (616) 236-2922
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
87
Customer Service
95
Customer Amenities
93
Heritage Service Centre was established back in 1986 and has been proudly serving Grand Rapids and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained lead by an ASE Certified Master. They are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “professional”, “knowledgeable”, “honest”, “courteous”, and "helpful". Early bird vehicle drop-off and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
Map
Get Directions to Heritage Service Centre
Schedule an Appointment with Heritage Service Centre
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (616) 236-2922
Need an appointment for today? Call the shop directly at (616) 236-2922
What verified customers have to say about Heritage Service Centre
Would recommend to a friend
99%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
99%
Customer was treated respectfully
99%
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