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Heritage Service Centre

RepairPal Certified Shop in Grand Rapids

Heritage Service Centre

115 Verified Reviews
(616) 236-2922
1044 Scribner NW
Grand Rapids, MI 49504 USA
"Excellent service...polite and professional...service explained."
— Steve, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • James Vander Ploeg, Manager
  • Established 1986
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 40 Years of Car Repair Experience
Heritage Service Centre Reviews
115 Ratings
Displaying 1 - 15 of 115reviews
04/17/17
You got my car done and had it ready when we got home.
04/17/17
Appreciated the discussion, documentation, and understandable description of what my car needs now and what to have done in the coming months.
04/13/17
Took the time to explain everything.
04/17/17
Repairs were made, but it's too soon to say if it was fixed correctly.
04/17/17
It was good.
04/12/17
Top service, as always!
04/10/17
Heritage has taken care of my cars for many years. I think they are an outstanding business.
04/10/17
We'll be back in the future.
03/28/17
The work was done well and in a timely fashion.
04/05/17
Always very happy with the service and staff.
04/02/17
Most recently, I brought my car in for the Spring check-up. The car was thoroughly checked out and serviced. Any upcoming wear & tear projects are always discussed, so I rarely have surprise repairs. Heritage has been taking care of my cars for a couple of decades now, and they've always treated me with respect. Highly recommended!
04/04/17
Very informed on the work being done, very fair.
04/04/17
Spring check up.
03/28/17
They do a good job, explained things well and don't pressure you into unnecessary repairs.
03/29/17
I was very pleased with the work that was done. Thank you.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
99
Tools & Equipment
87
Customer Service
95
Customer Amenities
93
Heritage Service Centre was established back in 1986 and has been proudly serving Grand Rapids and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained lead by an ASE Certified Master. They are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “professional”, “knowledgeable”, “honest”, “courteous”, and "helpful". Early bird vehicle drop-off and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
Map
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