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Christian Brothers Automotive - Cascade Township

RepairPal Certified Shop in Grand Rapids

Christian Brothers Automotive - Cascade Township

19 Verified Reviews
(616) 275-3061
5485 28th St. SE
Grand Rapids, MI 49512 USA
"Staff was very polite and work was done well in a timely manner. I would definitely return."
— Caitlin, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Nate Jennings, Manager
  • Established 2017
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 60 Years of Car Repair Experience
Christian Brothers Automotive - Cascade Township Reviews
19 Ratings
5
(16)
4
(3)
3
(0)
2
(0)
1
(0)
Displaying 1 - 15 of 19reviews
Caitlin
12/09/18
Verified Customer
Staff was very polite and work was done well in a timely manner. I would definitely return.
Matt
02/10/19
Verified Customer
Very courteous. Professional. I will definitely come back.
Mark
01/02/19
Verified Customer
I will go back with my other car.
Jim
10/15/18
Verified Customer
No problems, good people.
Ron
01/28/19
Verified Customer
Communication and Honesty, these are the two things that keep a business going. Treat people this way and you will have customers 'selling' the business for you. Less cost in advertising this way!
Dan
11/26/18
Verified Customer
I'm always impressed with the quality of work and value.
Bob
11/15/18
Verified Customer
Completely satisfied.
Dan
12/13/18
Verified Customer
We brought our vehicle in for extensive repairs. The staff was very nice and the mechanic who worked on our vehicle was very knowledgable and even took us in the garage and showed was wrong with the vehicle and what repairs were needed. After paying for the repairs and driving the car on the highway, unfortunately, there was a sudden loss of power which proved unsettling. We were fortunate enough to avoid a major disaster and took the vehicle back to Christian Brothers. Turns out, the mechanic forgot to attach a hose to the turbocharged engine which explained the sudden loss of power. They were nice enough to personally drive the vehicle to our house so we did not have to make yet another trip to Christian Brothers.
Mary
10/29/18
Verified Customer
The problem was clearly explained to and shown to me. Very reasonably priced. Kind and courteous folks.
Abbie
10/18/18
Verified Customer
Overall a great experience.
Samuel
12/26/18
Verified Customer
Very fair and friendly staff. They do great work.
Terri
03/06/19
Verified Customer
Cody was very professional and explained everything. Their shuttle service is great and I was very satisfied with the work that was done.
Amber
03/04/19
Verified Customer
The staff at Christian Brothers was amazing, they kept me updated the whole way through. They did such a great job and were so friendly. The building was also nice and welcoming. The only downfall was that I personally thought they were more expensive than other places, I was willing to pay it to know my car was being taken care of.
Barb
11/01/18
Verified Customer
A very professional service. Would definitely recommend this shop.
Elsa
10/03/18
Verified Customer
Very satisfied.
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
97
Customer Service
94
Customer Amenities
95
The Cascade Township location of Christian Brothers Automotive has been serving the local community since 2017. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “professional”, “polite”, “fantastic”, "amazing" and “honest”. This location features a team of automotive technicians whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. Since that time, we have assisted countless individuals and families with their auto service needs and gotten them back on the road with as little hassle as possible.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Christian Brothers Automotive - Cascade Township
Would recommend to a friend
95%
Car was ready when promised
96%
Did not feel sales pressure
95%
Car was fixed correctly the first time
94%
Customer was treated respectfully
99%
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