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Auto Centric

RepairPal Certified Shop
Auto Centric
52 Verified Reviews
Auto Centric
52 Verified Reviews
(616) 347-6770
5355 Plainfield Ave. NE
Grand Rapids, MI 49525 USA
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Tom & Deb Ham, Owners
  • Established 1978
  • 2 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience

Auto Centric Reviews
(49 Ratings)
5
(34)
4
(9)
3
(4)
2
(1)
1
(1)
Displaying 1 - 5 of 49 reviews
09/21/17

Customer service appears to be their number 1 priority. This is what makes or brakes an auto shop for me.

Reply from Auto Centric – by Auto Centric November 13, 2017

Thank you for the kind comments. We try very hard to make our customers auto repair experience a positive one.

09/17/17

I was satisfied with everything.

Reply from Auto Centric – by Auto Centric November 13, 2017

We always appreciate feedback from our customers about their car repair experience. Thank you

09/07/17

I used their special to have my oil changed, and a check of major systems done. I was given a report on what my Corolla needed for maintenance. I chose the level of windshield wiper blades, approved a brake cleaning, and a few other services, then borrowed their loaner car, as I had a few things to do that day, and did not want to wait in their well-appointed lounge area. I received a call when my car was done, I came back, paid my bill, was emailed my invoice of work recommended and done. Happy customer. They will show you parts, give explanations, give options, and only do what you need, want and approve of.

Reply from Auto Centric – by Auto Centric November 13, 2017

Your feedback on your recent car repair regarding your Toyota Corolla is very appreciated. We hope to continue to service your vehicle in the future. Thank you

08/19/17

I have regular maintenance done here.

Reply from Auto Centric – by Auto Centric November 13, 2017

Regular maintenance is so important to the life of your car. We appreciate that you trust us to keep your vehicle in great running condition.

08/11/17

Excellent as always.

Reply from Auto Centric – by Auto Centric November 13, 2017

Thank you for the kind words about our auto repair shop. We really appreciate it.

Schedule an Appointment with
Auto Centric
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (616) 347-6770(616) 347-6770

RepairPal Scorecard
94
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
90
Customer Amenities
95

Auto Centric is a family owned and operated business that has been proudly serving Grand Rapids and the surrounding area since 1978. This very experienced and well trained team has at their disposal the shop equipment we would expect to see at a RepairPal Certified shop. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 24 month / 24,000 mile warranty for your peace of mind. Recent customers described this shop to us as, "trustworthy", "reliable", "outstanding", "friendly", and "professional". A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details
Message From the Shop

-Honda Acura & Lexus Toyota Specialists
-All Makes Auto Repairs
-Serving: Rockford 49341, East Grand Rapids 49506, Forest Hills 49546, Belmont 49306, Ada 49301, Cascade, Grand Rapids 49505
-Rental cars, shuttle service, pick-up and delivery
-Bumper to bumper complete service
-AAA Approved Auto Repair
-Bosch Authorized Service
-Family owned since 1978
-ASE certified technicians
-Fixed right the first time
-We will beat or match all dealer coupons, specials and estimates
-24 hour towing 616-363-9500
-Open 5 days with 24 hour drop-off

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASA
  • Bosch Service Network
  • WORLDPAC
  • iATN
Questions Answered by Auto Centric
I have a 2000 saab 95. It wont start unles...
Need to perform testing to find out why not enough fuel when trying to start. Most likely some kind of electronics failure - a number of possibilities exist. Tom
Sequence of problem.
Began misfire 50 mi....
For no start, suggest review/inspect all work performed between starting OK and not starting. For fuel pressure, on some vehicles where there is no valve access testing can be done by removing the fuel filter. Once running suggest test cooling system for exhaust gas.
Occassionally I lose power to the driversi...
Neither sound like fuses. The 2 issues do not sound like they are related to each other. The door issue might be related to wiring. The other issue may be related to the internal parts of the instrument cluster failing. HTH, Tom
Need new timing chain tensoner
The RepairPal shop that would be best suited to handle that is Grand Rapids Motorcar https://repairpal.com/repair-shops/auto-repair-in-grand-rapids-michigan/grand-rapids-motorcar
Can hear air blowing when truck hits 50 mp...
Many possible causes. First thing is to have someone riding in the back seat see if they can narrow down the location. Tom
I unhooked my passenger seat belt that was...
Headrest usually comes out, often has a release button on top of seat where rod goes in. Or, look in owners manual for how to remove it. Stop by and we can take a quick look.

Tom
Auto Centric
its rotting out
We'll be happy to get you an estimate. We need either the license plate number or VIN number to look up the correct parts. We also need to know exactly which parts of the system need to be replaced. If you are not sure, then please contact us to make an appointment for inspection. Thanks, Tom

Map
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Auto Centric
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Need an appointment for today? Call the shop directly at (616) 347-6770(616) 347-6770
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