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Precision Tune Auto Care - 055-10

(919) 634-6402
135 Verified Reviews
55-10@ptautocare.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm

ADDRESS

602 North Spence Ave.
Goldsboro, NC 27534 USA

AUTO REPAIR EXPERIENCE

  • Talon Castro, Manager
  • Established 1986
  • 1 Auto Repair Mechanic on Staff
  • 1 ASE Certified Auto Technician
  • 24 Years of Car Repair Experience

Precision Tune Auto Care - 055-10 Reviews

OVERALL RATING

135 Verified Reviews
5 stars
(69)
4 stars
(40)
3 stars
(5)
2 stars
(4)
1 star
(17)
by - Verified Customer January 02, 2018

It was great

by - Verified Customer December 29, 2017

we take all our cars and the mother in laws car to this shop and have been for several years

by - Verified Customer December 27, 2017

I needed an oil change and while it took longer than I expected, it was a great job. Love these guys!

by - Verified Customer December 27, 2017

I brought it in for an alignment and balance without an appointment. Staff was great and the vehicle was done sooner than promised. They also noted another issue and just told me I should get it fixed. They did not pressure me into using them to repair, just wanted me to be aware of it and for me to make my own decision. I will return again.

by - Verified Customer December 26, 2017

Great place

by - Verified Customer December 25, 2017

It was fine

by - Verified Customer December 20, 2017

As in previous visits the staff is always friendly and makes sure that I understand what was done to my car or what is needed to be done.

by - Verified Customer December 20, 2017

I go to Precision Tune for all my vehicle needs. I know the work will be done correctly in a timely manner

by - Verified Customer December 20, 2017

Very good service manager

by - Verified Customer December 15, 2017

Manager on duty was nice

by - Verified Customer December 14, 2017

Have been a customer for years

by - Verified Customer December 12, 2017

Work was done as expected.

by - Verified Customer December 12, 2017

The experience was wonderful

by - Verified Customer December 11, 2017

Guys took ~3 hours just for a simple inspection, just for them to tell me it didn't pass.

by - Verified Customer December 10, 2017

Awesome

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer December 10, 2017

Great

by - Verified Customer December 06, 2017

I only got oil change but waited more than 1.5 hrs. Too long. I didn't get recommended repairs- time ran out anyway, from waiting so long for service.

by - Verified Customer December 05, 2017

It was great, I makes no about the timing because they were very busy.

by - Verified Customer December 05, 2017

Love this place. I use to work there. The people there are funny and smart!!

by - Verified Customer December 03, 2017

Very polite & time friendly service was provided.

by - Verified Customer December 01, 2017

Talon and his crew are great. The lead tech is amazing:experienced, friendly, and fast. I take all three of my vehicles there in Goldsboro.

by - Verified Customer November 29, 2017

It took over 2 hours for my car to have its oil changed. I've never had a oil change take that long they lefted my car like four times it was confusing

by - Verified Customer November 26, 2017

Dropped off my vehicle and was called within an hour that it was ready.

by - Verified Customer November 20, 2017

I always get great service and good prices at this shop. The front desk guy, Alex I think, is really good with customer service. He explains everything and I've never felt pressured to get things I didn't need from him. All the people here seem to work together really well. I never go anywhere else if I can help it.

by - Verified Customer November 17, 2017

Good.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer November 17, 2017

Went for a oil change and found out the people who did my oil change out of state didn't put the oil filter up there correctly and oil was all under my car. Got my inspection done to.

by - Verified Customer November 16, 2017

They were very nice I will go there again

by - Verified Customer November 16, 2017

i felt the service was great. i ended up waiting way longer than expected and they reduced the price of my oil change.

by - Verified Customer November 16, 2017

Talon helped me with repairs and was very kind and helpful. I will definitely be back!

by - Verified Customer November 16, 2017

Excellent service. The only complaint I have is they didn t check my washer fluid while doing oil change. It was my understanding that fluids would be checked. I went on a trip the following week only to find out my washer fluid was empty...when I really needed it.

by - Verified Customer November 15, 2017

Oil change

by - Verified Customer November 15, 2017

They work with you and they give an excellent explanation of your vehicle problems.

by - Verified Customer November 12, 2017

It was great.

by - Verified Customer November 09, 2017

I always have a great experience at this Precision

by - Verified Customer November 09, 2017

Manager, Jeff is a great employee. He is very professional and explains any issue with the vehicle extremely well.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer November 08, 2017

It was horrible!

by - Verified Customer November 07, 2017

Thanks

by - Verified Customer November 07, 2017

The service was good, however, I think they should have offered to return the good light bulb they replaced to me.

by - Verified Customer November 06, 2017

I was greeted and dealt with in a decent time.

by - Verified Customer November 05, 2017

Great customer service

by - Verified Customer November 03, 2017

Always helpful and polite.

by - Verified Customer November 03, 2017

Oil change was quick and employees were friendly.

by - Verified Customer November 02, 2017

Grate job done by the workers at the Precision tune shop

by - Verified Customer November 01, 2017

I don't recommend goods or services to people but if asked, this is the ONLY place for auto service I would recommend. Good people doing good work for a good price.

by - Verified Customer October 27, 2017

I asked for a full service I never received a print out of my request nor did I sign a document stating what I asked for . When I returned to pick up my car they over charged me the assistance went to the manager he apologized for not changing the paperwork which I never received.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer October 24, 2017

The manager of the Goldsboro, NC shop is very well mannered and business like. He does a great job working with the customer.

by - Verified Customer October 22, 2017

Quick, easy and professional service. Car was ready on time. Oil change coupon was honored, so the service was a bargain.

by - Verified Customer October 22, 2017

Great Job, Low price....satisfaction!!!

by - Verified Customer October 19, 2017

Nice and professional

by - Verified Customer October 18, 2017

everything was ok

by - Verified Customer October 18, 2017

Asked for 21.90 oil change and ended up paying 28.90 it was not explained about 5.00 for labor and 2.00 for some other fee charge and I felt this was unfair.

by - Verified Customer October 13, 2017

They do for to put my new sticker in my window so now I don t know when to bring it back after my 3000 miles

by - Verified Customer October 13, 2017

They didn't rotate my tires which I paid for and didn't change sticker for oil

by - Verified Customer October 11, 2017

Thank you for your service

by - Verified Customer October 10, 2017

everything was fine.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer October 08, 2017

Brought car in to have a tire inspected and an oil change. Tire was not inspected when they said car was ready, then the first inspection of the tire after I talked to them again was not done correctly so a manager did the tire inspection himself. Oil change sticker showing 'next mileage' was off by 50,000 miles

by - Verified Customer October 05, 2017

I highly recommend Precision Tune.
Very Satisfied at service all a round

by - Verified Customer October 05, 2017

It was excellent experience.

by - Verified Customer October 05, 2017

They had my car ready very fast and let me know what other maintenance was recommended but did not pressure me to have it done that day.

by - Verified Customer October 05, 2017

I was told there would be a 40 minute wait which became over 1 1/2 hours. I was told that my suspicion of the problem could not happen but turned out being correct.

by - Verified Customer October 01, 2017

I had a very good experience.

by - Verified Customer October 01, 2017

I have always received Great and friendly service at this shop. That is why a have continued to return there for all these years.

by - Verified Customer September 29, 2017

Called ahead about getting an inspection and was in and out fairly quickly for a full waiting room on a Saturday.

by - Verified Customer September 29, 2017

love this repair shop

by - Verified Customer September 29, 2017

Precision was very professional towards me as well as other customers. Precision got my car in the shop and completed the job in a timely manner. I appreciate the kind staff that provided such great service. (YOU ROCK PRECISION THAT MEANS YOU ARE THE BEST)

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer September 27, 2017

Good people. Good service.

by - Verified Customer September 27, 2017

I discovered after leaving the site that one of the lug nuts is missing! The last time I had the tires rotated, they broke the plastic hubcap...

by - Verified Customer September 22, 2017

It was great customer service.

by - Verified Customer September 22, 2017

Needed oil change and inspection, took an hour but worth it.

by - Verified Customer September 20, 2017

Very nice gentlemen that work at the shop.

by - Verified Customer September 18, 2017

I had a timely service performed on my car the staff was very knowledgeable and helpful and I'll definitely patron this establishment again.

by - Verified Customer September 15, 2017

Very impressed with everyone. Gave answers to many questions asked.

by - Verified Customer September 14, 2017

Very friendly and fast!

by - Verified Customer September 14, 2017

Employees were courteous and knowledgeable.

by - Verified Customer September 13, 2017

Good service.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer September 13, 2017

Talon, Blake, Brian, Jason are all amazing. I always get treated as a valued customer. Service is great and in a timely manner. Highly recommended!

by - Verified Customer September 12, 2017

Great customer service

by - Verified Customer September 12, 2017

Quick oil change

by - Verified Customer September 08, 2017

This Precision Tune location has always provided great service. None any better than now with Talon at the helm. You just got to like this guy! The oil change was promptly performed after my check in.

by - Verified Customer September 06, 2017

Everyone was friendly. Did a great job on my car. Thanks!

by - Verified Customer September 04, 2017

Got what I needed at a fair price

by - Verified Customer September 03, 2017

Great service and fast workers.

by - Verified Customer August 30, 2017

Satisfied with maintenance performed.

by - Verified Customer August 29, 2017

Got what i needed, & in a timely manner.

by - Verified Customer August 25, 2017

It was good I had no problem at all

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer August 25, 2017

I was very specific about the service I needed and felt swindled into an unnecessary, costly procedure that merely told me what I already knew and asked to move forward with more costly work. My vehicle left in the condition it came however my pockets did not. Felt taken advantage of because I'm a woman.

by - Verified Customer August 23, 2017

Great experience. The guy that helped check me out etc was very helpful and super nice

by - Verified Customer June 21, 2017

They did not verbally inform me that I had two stripped lug nuts. It was written on the paper and I read it hours after I left the shop.

by - Verified Customer June 21, 2017

Great timely service.

by - Verified Customer June 16, 2017

Quick and service great!

by - Verified Customer June 11, 2017

Was taken right in with no waiting.

by - Verified Customer June 11, 2017

Very professional!!

by - Verified Customer June 07, 2017

Good service got me in quickly.

by - Verified Customer June 07, 2017

ok

by - Verified Customer June 06, 2017

They were quick and made sure to tell me the cost before hand.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer June 05, 2017

I went for a wheel alignment which normally takes about an hour. It was done in 45 minutes.

by - Verified Customer June 04, 2017

Everyone was very polite & answered every question I had.

by - Verified Customer June 04, 2017

The service that I paid for wasn't completed properly and not only did I have to return for that my tire was also messed up. When I return the gentleman I dealt with was very rude. It's understandable some people make up lies to get their cars fixed but it's still a proper way speak and also conducts one's self.

by - Verified Customer June 04, 2017

I think that my car could have got a second alignment check my tires seem out of alignment already.

by - Verified Customer May 30, 2017

All really nice people and quite respectful.

by - Verified Customer May 28, 2017

Wonderful experience!

by - Verified Customer May 26, 2017

The customer service that I received at this shop is awesome! This is the only place that I take my vehicles for service.

by - Verified Customer May 25, 2017

Very friendly and took care of the work I requested.

by - Verified Customer May 24, 2017

I will never take my vehicle back to this shop. They played on the fact I was a single woman and tried to stick me with a $600 fix on a part that does not even exist on a car. I was raised by a family of auto techs. The fact that they insulted my intelligence. Lost my business.

by - Verified Customer May 24, 2017

The service was great.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer May 22, 2017

Friendly service.

by - Verified Customer May 22, 2017

Quick and easy.

by - Verified Customer May 21, 2017

Very quick and efficient!

by - Verified Customer May 21, 2017

Friendly service!

by - Verified Customer May 21, 2017

Tire rebalancing.

by - Verified Customer May 17, 2017

They have a list of several items that needed to be repaired "immediately" but when I took it to a different mechanic the very next day, I was told there was nothing wrong with my van. I felt like they were trying to take advantage of me and I don't appreciate that.

by - Verified Customer May 12, 2017

Good.

by - Verified Customer May 11, 2017

Very bad! The managers were rude and did nothing to make me as the customer happy!!

by - Verified Customer May 09, 2017

Great service!

by - Verified Customer May 07, 2017

It was great. Very pleasant.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer May 03, 2017

Good.

by - Verified Customer May 02, 2017

I was told that my fluids would be topped off. When I talked to the employee he guaranteed it. I didn't even think to check (not that I know how to any way that's why I went to a "professional"). It also took a very long time, which I was fine with because I didn't call ahead or anything. But, if it's going to take close to 2 hours, I just expect it to be done right.

by - Verified Customer April 27, 2017

A good place to get a quick oil change.

by - Verified Customer April 24, 2017

Honest, straight forward, non-aggressive salesmanship. timely, informative.

by - Verified Customer April 20, 2017

Very friendly.

by - Verified Customer April 17, 2017

I had an Oil change and some other work done.

by - Verified Customer April 04, 2017

I got a tuneup and not enough oil was put in my car no transmission fluid they forgot to put Windshield wiper fluid. And when I went to complain they had very nasty attitudes the manager had poor customer service and I also had to take my car to another shop to fix the problems that they caused and blamed it on the fact that my car was old and had high mileage and I take very good care of my vehicle.

by - Verified Customer March 27, 2017

Professional and courteous.

by - Verified Customer March 27, 2017

They did a good job.

by - Verified Customer March 22, 2017

It was fine.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm
by - Verified Customer March 15, 2017

My experience was good.

by - Verified Customer March 01, 2017

Knowledgeable. Will explain everything. Friendly service.

by - Verified Customer February 14, 2017

LOVED the service! The employee that worked on my car, was awesome! He was nice and he was honest!

by - Verified Customer February 12, 2017

I took my car for an oil change and they totally mess up my oil pan. Oil leaking right out

by - Verified Customer February 12, 2017

Everything went great.

by - Verified Customer February 09, 2017

Great speedy service.

by - Verified Customer February 08, 2017

I went in to get an oil change. They rotated my tires but broke the rods that hold the tire up. Then they told me I had to pay to get them fixed. I didn't have enough money for that then they told me that my car wasn't safe to drive so I had to end up using roadside assistance to tow my car away and find a way back to work. Needless to say, I wasn't pleased with their service at all.

3 verified customers did not leave comments but provided these ratings:
by Preston
by Jimmie
by Storm

RepairPal Scorecard
90
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
89
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
85
CUSTOMER AMENITIES
93

The North Spence Ave location of Precision Tune Auto Care was established in 1986 and has been providing Goldsboro and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “honest”, “knowledgeable”, “wonderful”, and “professional”. Loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Rental Car
  • Towing

MESSAGE FROM THE SHOP

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important – that’s why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care…bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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