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Aarrow Transmission & Automotive - Glen Allen

RepairPal Certified Shop in Glen Allen

Aarrow Transmission & Automotive - Glen Allen

44 Verified Reviews
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(804) 294-3128
4509 Pouncey Tract Rd
Glen Allen, VA 23059 USA
"I found it to be a very professional, considerate and efficient experience."
— Donald, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Steven Olsen, Manager
  • Established 2002
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 99 Years of Car Repair Experience
Aarrow Transmission & Automotive - Glen Allen Reviews
44 Ratings
Displaying 1 - 15 of 42reviews
05/02/18
You guys are my shop of choice! Trust!
Reply from Aarrow Transmission & Automotive - Glen Allen

Hi, Steven! I'm glad we got to the bottom of the cooling system issues on your 2005 Jeep Grand Cherokee. Thanks so much for the kind review.

05/11/18
Took a bit longer than I expected but the guys at the shop answered all of my phone calls and questions, never making me feel dumb or taken advantage of
Reply from Aarrow Transmission & Automotive - Glen Allen

Hi, Rebecca. We pride ourselves on our communication, so thanks for noticing that. Sorry the replacement transmission on your 2007 Mazda CX-7 took a little longer than expected. I'm glad we were able to get you back on the road!

05/07/18
They were very accommodating.
06/07/18
Sterling pointed out to me that a recently replaced radiator ( by local Ford dealer ) hose seal leak was affecting the performance of fluid circulation to the transmission and thus merited a return to the dealer. Thanks for pointing that out.
Reply from Aarrow Transmission & Automotive - Glen Allen

Hey, Brent. I hope the dealer fixed the radiator issue under warranty on your 1997 Ford Explorer. We will always do the right thing for you, even if it means giving up a sale.

06/07/18
Had vehicle towed to Aarrow, they diagnosed the problem and had me up and running in about a week and a half.
05/11/18
Fair price for work performed, greeted and helped by friendly staff.
Reply from Aarrow Transmission & Automotive - Glen Allen

Hey, Todd! Thanks for trusting us to take care of your 2008 Toyota Solara. Transmission services are vital, and it's always good to work with customers like you who understand maintenance.

04/25/18
Everything was great.
04/16/18
Rick was very professional.
03/31/18
Got me in at last minute. Very happy with this business.
03/27/18
Excellent customer service and friendliness. Just a little high in price.
06/16/18
Car would not stop, wipers would not wipe, inspection past due.
06/16/18
The staff was professional and friendly. My car was repaired correctly the first time. They kept me informed of the progress of the repairs through completion and gave me a fair price for all the work performed. I would recommend this shop to anyone.
06/06/18
I knew I had to get a few repairs as I was going in for an annual inspection, but it all totaled up pretty quickly. They beat a competitor's price by quite a bit, and were able to complete all my repairs quickly and efficiently. It's a great feeling to have a mechanic you can trust
05/07/18
The mechanic, Rick Gunn, that fixed it has always treated my family and me with respect and always lets us know if there are other options to choose from. He and the other Aarrow Automotive team members are all First Class!
05/21/18
Aarrow is the BEST!!!
Reply from Aarrow Transmission & Automotive - Glen Allen

Hey, Stefanie! I hope we got the a/c blowing nice and cold for you in your Chrysler. Can't wait to see you again!

Schedule an Appointment with Aarrow Transmission & Automotive - Glen Allen
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (804) 294-3128
Need an appointment for today? Call the shop directly at (804) 294-3128
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
97
Customer Service
91
Customer Amenities
95
Aarrow Transmission & Automotive of Glen Allen was established in 2002 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from transmission and driveline diagnoses and repair, to minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “friendly”, “knowledgeable”, “excellent”, and “amazing”. A local shuttle service, loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
Map
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Schedule an Appointment with Aarrow Transmission & Automotive - Glen Allen
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (804) 294-3128
Need an appointment for today? Call the shop directly at (804) 294-3128
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