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Sun Auto Service - Georgetown #71

RepairPal Certified Shop in Georgetown

Sun Auto Service - Georgetown #71

116 Verified Reviews
(737) 214-0579
1403 Rivery Blvd
Georgetown, TX 78628 USA
"Friendly, quick, clean, professional."
— Jacob, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
7:30am to 5:00pm
Auto Repair Experience
  • Wes Russell, Manager
  • Established 1978
  • 4 Auto Repair Mechanics on Staff
  • 88 Years of Car Repair Experience
Sun Auto Service - Georgetown #71 Reviews
116 Ratings
Displaying 1 - 15 of 115reviews
Randall
05/06/19
Verified Customer
The staff explained the problem very well and got right to work. When another problem occurred we were informed and it was handled well. Since the work took all day, a shuttle was available to take us wherever we needed. The staff was very helpful and knowledgeable about the work.
Paul
05/07/19
Verified Customer
Everything was done to my satisfaction. Car is running well with no issues.
Max
04/25/19
Verified Customer
honest people
Nicole
04/11/19
Verified Customer
They messed up my car. Went in to get brakes and oil leak fixed and they ended up messing it up where it didn't t start. I was moving out of state and took them over a week to fix it. Finally got my car back and my radio doesn't work.
Jon
04/02/19
Verified Customer
Did a good job!
John
04/03/19
Verified Customer
They do what they promise. That is a rare thing these days. Thanks Sun Auto # 71
Doug
03/29/19
Verified Customer
Knowledgeable staff but 2 hours for an oil and air filter change is way too long.
Alex A
03/28/19
Verified Customer
I would NEVER take my car back to Sun Auto in Georgetown TX. I was having engine issues and Sun Auto happens to be the closest repair shop. So I figured I give them a shot. The counter person told me the engine was in stock and I would have my car by Mon or Tuesday the latest, keep in mind that it is Thursday at the time. So Tuesday came and they told me the engine never came/had issues with the delivery person wanting to pick up the engine. So they told me that they will have the engine by Wednesday or Thursday, so when Thursday came the 'supposed' engine came in but was damaged. So they will need to order another one and it should come in by the following Mon/Tuesday and they expedited it. That day came, still no engine. At that point, I was very frustrated with the BS so I negotiated with the Manager to provide me a rental car because it has been 2 weeks at that point. So when the cheapest thing I could get was $65 rental car per day plus you had to pay for the insurance. Well, that sort of eased the problem with being without two cars for so long but when the car was finally ready the following Tuesday or Wednesday. The Manager was only going to pay up to $45 a day on the rental. So I had to come out of my pocket for what the shop couldn't cover. In addition to the big hurdle of getting my car back with another engine put in seems like the only person that deals with my car was always out and I had to keep playing phone tag with them. I would not suggest them nor would I return. Unless if its to repair the engine that they put in.
Robert
03/17/19
Verified Customer
Good staff
Jim
02/22/19
Verified Customer
Wes, Travis and the entire staff always handle things professionally.
Janis
03/05/19
Verified Customer
Staff knowledgeable, professional, and friendly.
Clara
03/08/19
Verified Customer
I appreciate how they tell me everything they suggest and then prioritize it! I never feel pressured as they are not pushy at all. I won t go anywhere else!
Terry
01/21/19
Verified Customer
This was my first visit to Sun Auto. I was cheerfully greeted and assisted. Questions were answered clearly and I was encouraged about the work to be done. They called me with an update on the progress, and my car was ready an hour earlier the promised. I was looking for a place I could trust with my vehicle repairs, and I think I have found them!
Bob
02/22/19
Verified Customer
They did a great job.
George
01/28/19
Verified Customer
Great job.
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
93
Customer Service
89
Customer Amenities
95
The Sun Auto Group was established in 1978, the Georgetown location is working hard to continue their long-standing tradition of providing quality auto repairs. This RepairPal Certified shop features a team of very experienced, well-trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to wheel alignment, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “friendly”, “professional”, “awesome”, and “knowledgeable”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Sun Auto Service - Georgetown #71
Would recommend to a friend
84%
Car was ready when promised
84%
Did not feel sales pressure
86%
Car was fixed correctly the first time
91%
Customer was treated respectfully
92%
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