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Johnson & Johnson Import Specialists

RepairPal Certified Shop in Garner

Johnson & Johnson Import Specialists

77 Verified Reviews
(919) 626-8046
1515 Mechanical Blvd
Garner, NC 27529 USA
"I have trusted J&J with maintenance on our cars for nearly 10 years and they have never let me down. They are truly outstanding."
— Jeff, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed
Auto Repair Experience
  • Mike Mason, Owner
  • Established 1999
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 106 Years of Car Repair Experience
Johnson & Johnson Import Specialists Reviews
77 Ratings
Displaying 1 - 15 of 73reviews
10/08/18
I felt like I was treated fairly and that the mechanics were knowledgeable. The loaner care was appreciated.
10/03/18
Knowledgeable and friendly repair business.
09/28/18
The people are great and they kept me updated on the required repairs throughout the entire process.
09/28/18
I took my car and advised as was having problems with my wheels bouncing while driving. J&J diagnosed it as a problem with my transmission. They quoted me a price and advised me to get a second opinion. I did that at Aamco and it was diagnosed as a 2 bad axles. Transmission was fine. Go figure.
09/26/18
I was told I was going to spend no more than $90.00 for an oil change and end up paying over $300.00 . they should have told me this before they would do anything to my vehicle. I am definetely doing a google comment about this service. I asked 4 times to allow me to talk to the Owner which by the way he is very nice and kind but some of the peole working in that office are the worts.
09/25/18
Well done
08/18/18
Very nice shop with great service and more than fair prices. Will continue taking this car there for future service.
08/31/18
Johnson and Johnson was so courteous and respectful. I explained to Jason the issues I was having. He got me the best price he could and into a loaner vehicle. There was no hassle or waiting around I will definitely be returning.
08/28/18
Jason was very friendly and explained everything to me in away I could understand. I've had work done on several occasions and staff has always been friendly and never try to take advantage of me by telling me things need to be done that really doesn't.. I highly recommend them if you're looking for someone honest.
08/23/18
After car was repaired another issue occurred. This new issue was corrected quickly with no cost to me. A loaner car was given during this time which made for a no hassle situation in getting back and forth to work. Overall, well pleased with the service that I received.
08/21/18
No problem is to small for these guys. Everyone is treated the same, dignity and respect. Customer service is top notch...
08/02/18
I needed to get my brakes fixed ASAP, due to my daughter in Florida having a baby. I was able to get it scheduled and done in a couple days. Everyone treated me with hospitality and respect. Great service.
07/23/18
I have used this
07/12/18
Excellent service all the way around, as always.
07/17/18
They fixed the issue that two previous garages couldn't or didn't want to repair.
Schedule an Appointment with Johnson & Johnson Import Specialists
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (919) 626-8046
Need an appointment for today? Call the shop directly at (919) 626-8046
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
98
Tools & Equipment
93
Customer Service
93
Customer Amenities
93
Johnson & Johnson Import Specialists has been serving the community of Garner and the surrounding area since 1999. During this time they have developed a loyal following of satisfied customers who described this shop to us as "excellent”, “friendly”, “awesome”, “fantastic” and "helpful". This shop features a team of experienced, well trained, and ASE certified technicians. They specialize in imports but can take care of most makes and models. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Johnson & Johnson Import Specialists is a full-service preventive maintenance and auto repairs center in the Garner, NC 27529 area, specializing in General Services, Car & Truck Care, Undercar Services, Brakes, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Import Cars & Trucks since 1999. Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
Map
Get Directions to Johnson & Johnson Import Specialists
Schedule an Appointment with Johnson & Johnson Import Specialists
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (919) 626-8046
Need an appointment for today? Call the shop directly at (919) 626-8046
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