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Bob's Automotive

RepairPal Certified Shop
Bob's Automotive
100 Verified Reviews
Bob's Automotive
100 Verified Reviews
(714) 978-4641
12776 Nutwood St
Garden Grove, CA 92840 USA
Hours
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
09:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
9:00am to 2:00pm
Auto Repair Experience
  • Brian Wensell, Manager
  • Established 1954
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 73 Years of Car Repair Experience

Bob's Automotive Reviews

Overall Rating

100 Verified Reviews
5 stars
(83)
4 stars
(15)
3 stars
(1)
2 stars
(1)
1 star
(0)
by - Verified Customer May 12, 2018

If rotating tires, shouldn't tire pressure be checked? -- just a thought.

by - Verified Customer May 11, 2018

the decor needs to be upgraded and the shop needs to step partially if not all the way into the 21st century. Also, clear signage giving customers direction for the waiting room (especially first time customers) is sorely needed. The ENTIRE staff is ABSOLUTELY wonderful. Lastly, the chairs, in the waiting roomeither need to be steam cleaned & deoderized or tossed and replaced...

by - Verified Customer May 08, 2018

Great all around

by - Verified Customer May 03, 2018

Work was done in a timely manner at a fair price.

by - Verified Customer May 03, 2018

Quality service in a timely manner, price very reasonable, this place is awesome!

by - Verified Customer May 01, 2018

The entire crew at Bob's has a great depth of knowledge about the diagnosing and repairing of your vehicle. Thanks again to Brian!

by - Verified Customer April 28, 2018

The people at the shop are warm and friendly, and extremely helpful. It was fun to listen to their conversations as I was waiting; they enjoy their jobs and each oth

by - Verified Customer April 25, 2018

the best customer service around. They bent over backwards to make picking up my vehicle as smooth as possible. Brian and his crew are the best. I work at a dealership and I wish our customer service was as good as theirs. I'm a customer for life.

by - Verified Customer April 25, 2018

Brian was very professional actually didn t even charge me and went out of his way to contact another Repair shop for me. Prior to arriving

by - Verified Customer March 29, 2018

This shop is excellent, as always. They have never failed me.

by - Verified Customer March 26, 2018

Had a prebuy inspection competed. Went over in great detail what was wrong and what was priority for work. took time to explain. easy friendly place

by - Verified Customer March 20, 2018

Most honest and helpful shop I ve come across in a long time

by - Verified Customer March 20, 2018

Always a pleasure getting work done at Bob s - all the guys are extremely helpful, knowledgeable and friendly!

by - Verified Customer March 16, 2018

Dan was the owner last time I used this shop. Now I have met the new owner Brian. Brian explained the diagnostic procedure and let me know up from the pociable problems that could be wrong. Brian was polite, respectful, and had the vehicle done before the promised time.

by - Verified Customer March 15, 2018

Great. Service

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
by - Verified Customer March 12, 2018

Brought my car in for an oil change and to find a local auto shop. Was very pleased with customer service and inspection of my car.

by - Verified Customer March 10, 2018

Excellent Service!

by - Verified Customer March 06, 2018

Brian is always professional and thorough.

by - Verified Customer March 06, 2018

Guys were great, took me in during an emergency situation and was very happy with the mechanics. Will return

by - Verified Customer March 05, 2018

It is nice to have a shop that is honest and fair.

by - Verified Customer February 27, 2018

The guys at this shop are amazing. They truly care about the customer.

by - Verified Customer February 23, 2018

Great service!

by - Verified Customer February 23, 2018

I have been a customer for years. There is new management - firmer mechanics of the store - but service, kindness, and price are still top of the line.

by - Verified Customer February 22, 2018

My cars last smog check prior to BOB's AUTOMOTIVE probably was not thorough leading up to this trouble, aside from that their work is well done and it's a fast and reliable shop!

by - Verified Customer February 20, 2018

Very competent, helpful, didn't do anything except what was needed for safety

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
by - Verified Customer February 19, 2018

Good work and the car performs very well.

by - Verified Customer January 29, 2018

Would highly recommend Bob's Automotive. Very happy with service and customer service Great people!!

by - Verified Customer January 17, 2018

Repairs were done in a professional manner.

by - Verified Customer December 15, 2017

FRIENDLY BUT PROFESSIONAL SERVICE IS ALWAYS GIVEN AND THIS TRIP WAS NO EXCEPTION. FAIR PRICE, COURTEOUS TREATMENT. THANKS

by - Verified Customer December 11, 2017

Brian did a great job and thoroughly explained everything that required repaur

by - Verified Customer December 08, 2017

Great work, fair price, friendly people.

by - Verified Customer December 06, 2017

excellent service

by - Verified Customer December 04, 2017

Friendly staff, kind to customers.

by - Verified Customer December 03, 2017

Brian treated me exceptionally well - listened to my explanation of the issue, talked me out of a more expensive option (that his shop could do), then did the less expensive option exceptionally well. I will be keeping my truck another 5 years, since I have found someone I completely trust to keep it running well at a fair price.

by - Verified Customer November 28, 2017

Professional.
Clean shop clean mechanics.
Reliable.
Friendly.

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
by - Verified Customer November 28, 2017

Went in for oil change and they found other things that needed attention. Explained to me what was needed and why.

by - Verified Customer November 23, 2017

Thanks for quality work!

by - Verified Customer November 20, 2017

The vehicle had to be taken in a second time as the check engine light came on again. That was the reason why it was first repaired. There was an additional problem that surfaced and it was not detected the 1st time. We are hoping problem has been resolved now.

by - Verified Customer November 19, 2017

Everyone including the two owners are great!

Treating customer at th upmost respect and care. It is very hard to find a shop like this one. They can add me as their loyal customer. Without a doubt I will refer others to this shop. Thanks everyone

by - Verified Customer November 13, 2017

Everything was done well

by - Verified Customer November 03, 2017

They did an excellent job on fixing my Chevy truck

by - Verified Customer November 02, 2017

I needed a new starter

by - Verified Customer October 30, 2017

The manager Brian, did a great job explaining what I needed and how long I could go without the repair if I decided to wait. I will definitely be returning for future repairs.

by - Verified Customer October 30, 2017

Excellent customer service, Highly recommended!

by - Verified Customer October 24, 2017

Bob`s Automotive is great!!!!! Brian was very helpful and honest, thanks for the great service!

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
by - Verified Customer October 20, 2017

The guys are always friendly and knowledgeable. I always feel welcome and repairs needed are always explained, but I determine what I want done. I will go to this shop over and over again.

by - Verified Customer October 19, 2017

All repairs and services done in a timely and excellent manner. they are friendly and always courteous. Fair and honest.

by - Verified Customer October 19, 2017

The shop does a great job and is very honest.

by - Verified Customer October 17, 2017

Very good! Have been going here for 40+ years.

by - Verified Customer October 05, 2017

Very good

by - Verified Customer October 04, 2017

done in a timely matter, done well

by - Verified Customer September 29, 2017

We are planning to drive up to Santa Cruz and back so I like to have the car checked before we leave on a long drive. We made a reservation with Brian for Saturday morning which was great! He has been taking care of our various cars for 10+ years and we have never had any trouble with any repair or maintenance work done by him and or the rest of the crew at the shop. We are always treated with courtesy and respect and we both love Brian. He's a great guy and takes very good care of us always. We are senior citizens and very well appreciate the quality of service we get at Bob's. Hard to find these days at other locations.

by - Verified Customer September 28, 2017

I WILL COME BACK FOR SURE

by - Verified Customer September 25, 2017

They did what they said they would do.

by - Verified Customer September 25, 2017

Brian wants to make sure everything is right. He doesn't sugar-coat it, but tells you exactly what is wrong and how it should be fixed. I appreciate that.

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
by - Verified Customer September 19, 2017

I am very pleased of how Brian and his mechanics took care of my car.

by - Verified Customer September 18, 2017

Went in for an electrical issue, I like the fact that Brian, and Rick explain the easy case scenario to what could be the worst case and cost scenario. No pressure, they just want a simple yes or no to perform the work. They always explain what was performed when I pick up my car. In addition they are glad to give me a courtesy ride home after dropping of my car.

by - Verified Customer September 17, 2017

Brian is awesome to deal with.

by - Verified Customer September 17, 2017

Brian is a great Manager and he's knows his cars! I would recommend Bob's automotive to my family and friends for the service he renders. Thanks Brian! Paul

by - Verified Customer September 11, 2017

Great service.,. My vehicle is running better than ever! BRIAN went above & beyond & made us feel very welcomed & comfortable- thanks so much!

by - Verified Customer September 07, 2017

Keep up the good work in making sure your customers are satisfied.Thank you.

by - Verified Customer September 05, 2017

I needed service on three different occasions and they were very reasonable. Quite a few things were done at no charge!

by - Verified Customer September 05, 2017

good job

by - Verified Customer August 29, 2017

Great Job. Thanks!

by - Verified Customer August 27, 2017

My car being a 64 Valiant, seemingly rare. Went in originally for starting issues. Other problems and parts that I've neglected over the years finally creeped up on me. They pointed it out and made sure they had the go ahead from me to get er' done. That we did and a few set backs, with many and old cars alike. They got her done and she is sound and purrs like a kitten and handles great!
Thanks Again to all you guys at Bob's Automotive!
I'll certainly bring my baby back when it comes to the big repairs!

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
by - Verified Customer August 24, 2017

Very Good

by - Verified Customer August 16, 2017

A little above avg. cost for repair, but the repair was done professionally. I would have no problem recommending this shop to family and friends.

by - Verified Customer August 14, 2017

After receiving vehicle from a clutch replacement (to date is still ok) the oxygen sensor had been dented and was causing the MIL to come on and I was charged for a new repair. The old part was not returned to me for inspection until I paid the bill.

by - Verified Customer August 10, 2017

Everything went as planned .Frank explain what had been done and Brian also was able to service my work truck same day as well,

by - Verified Customer August 08, 2017

I have been a customer for over 25 years and I would not take my vehicle anywhere else!

by - Verified Customer August 08, 2017

The problem was correctly identified and fixed to my satisfaction

by - Verified Customer August 02, 2017

Excellent !

by - Verified Customer July 20, 2017

excellent service as always

by - Verified Customer June 18, 2017

I received excellent customer service. They answered all of my questions. They were very thorough on what could possibly be wrong with my car. Everything was taken care of on that day. Everything was great.

by - Verified Customer June 15, 2017

He did a nice job doing the work. I got my car the same day,

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
by - Verified Customer June 14, 2017

It took them four months to get my car done. They had the engine out 3 or 4 times before they got it right.

by - Verified Customer June 11, 2017

They are very prompt and they work hard. They offered to drive me home.

by - Verified Customer June 04, 2017

Very positive, very friendly. The job was done on time.

by - Verified Customer May 30, 2017

Everything was fine.

by - Verified Customer May 23, 2017

I had the oil changed and they did some diagnostic work for safety. I appreciated that.

by - Verified Customer May 22, 2017

Great service, friendly people.

by - Verified Customer May 21, 2017

I have known them for about 20 years and they have always done a good job. I am glad they're still in business.

by - Verified Customer May 09, 2017

Everyone was really friendly and nice. It just took awhile.

by - Verified Customer May 09, 2017

I was treated very fairly. I was a first-time customer and they took me in immediately. They really took good care of me.

by - Verified Customer May 04, 2017

It was very good.

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
by - Verified Customer May 01, 2017

It was good work in a timely manner.

by - Verified Customer April 30, 2017

The work was pretty good, it was satisfactory.

by - Verified Customer April 23, 2017

He is very good.

by - Verified Customer April 16, 2017

It was great, Every time I have been there it has been great.

by - Verified Customer April 13, 2017

The last time I was there I had the radiator replaced.

by - Verified Customer April 06, 2017

They are very honest and helpful.

by - Verified Customer March 20, 2017

It was good.

by - Verified Customer March 19, 2017

Very thorough. Customer service oriented. Definitely had my best interests in mind.

by - Verified Customer March 12, 2017

I had my car serviced for regular oil change. It was found that the spark plugs were rusting and I could always feel like they have my back. I have been going there for about 15 years for my car. I know the mechanics very well and I trust the work they perform.

by - Verified Customer February 23, 2017

It was fine. It was great.

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
by - Verified Customer February 16, 2017

They got my brakes fixed and they made us a priority.

by - Verified Customer February 02, 2017

It was fine.

by - Verified Customer January 10, 2017

They're fine, they're great.

2 verified customers did not leave comments but provided these ratings:
by Norberto, Craig
Schedule an Appointment with
Bob's Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (714) 978-4641(714) 978-4641

RepairPal Scorecard
95
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Tehnical Ability
93
Tools & Equipment
95
Customer Service
96
Customer Amenities
96

Bob's Automotive was established way back in 1954 and has been proudly serving Garden Grove and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “prompt”, “friendly”, “knowledgeable”, “helpful”, and "trustworthy". A local shuttle service, rental car access, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASCCA
  • NAPA

Map
Get Directions to Bob's Automotive
Schedule an Appointment with
Bob's Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (714) 978-4641(714) 978-4641
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