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Hillmuth Certified Automotive of Gaithersburg

RepairPal Certified Shop
Hillmuth Certified Automotive of Gaithersburg
195 Verified Reviews
Hillmuth Certified Automotive of Gaithersburg
195 Verified Reviews
(301) 830-4376
19300 Woodfield Rd
Gaithersburg, MD 20879 USA
Hours
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Charles Hillmuth, Owner
  • Established 1986
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 45 Years of Car Repair Experience

Hillmuth Certified Automotive of Gaithersburg Reviews
(189 Ratings)
5
(123)
4
(49)
3
(11)
2
(3)
1
(3)
Displaying 1 - 5 of 189 reviews
10/08/13

Consistent excellent service.

11/17/13

Hillmuth's have provided above and beyond service to us for the last 15 years!

10/31/13

The associate was very dishonest with me and tried to swindle/con me out of $1700 of service that could have been done for free under my 5 year 100k factory warranty. I took my car in for an engine sound and mentioned that it may be covered by my 100,000 mile warranty. He told me he called Chrysler and they told him it was not covered because my warranty was 5 year 60k and I was at 61k miles and they would charge more than his $1700 quote. I called the dealership and they informed me that it was covered and it would be free because I was covered up until 100k miles. I called the Hillmuth rep on three way and his story changed. He informed the dealership rep and me that he said the warranty doesn't work with him but he would do the work for me for a discounted price but if I wanted it done by Chrysler, I would have to go there to get it done. I asked him why did his story change. He told me he thought I just preferred Hillmuth to do it. He never called Chrysler to check anything and tried to lie about the call and our conversation. BAD BUSINESS ETHICS... I basically paid $85 for him to confirm the problem I said I was having with my car and for him to lie to me to get more money.

09/23/13

They seem honest and reasonable in their pricing.

11/24/13

Provide excellent if a little pricey.

Schedule an Appointment with
Hillmuth Certified Automotive of Gaithersburg
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (301) 830-4376(301) 830-4376

RepairPal Scorecard
96
Overall Quality Score

24
month
Nationwide
warranty
36
month
Local
warranty
Technical Ability
96
Tools & Equipment
100
Customer Service
91
Customer Amenities
95

Our certification team loved Hillmuth Certified Automotive of Gaithersburg! The staff at this shop clearly have made a commitment to the values and attributes we look for in a shop. Many of the staff members are ASE Certified, they attend frequent training, and there is a good mix of experienced industry veterans and up and coming ambitious young technicians. Doug the owner requires at least 40 hours of on going training from his staff members, several of them exceed this standard year after year. An investment has been made in the automotive tools and computer diagnostic equipment needed to make professional repairs on your late model vehicles. We have set a high bar for shops in our system in terms of training, certification, and tools, tools and equipment, and customer service and Hillmuth of Gaithersburg exceeds these exceptions.


Details
Message From the Shop

We are a family-owned auto repair business and have been proudly serving customers in suburban Gaithersburg Maryland since 1978.Free pickup & delivery, shuttle service, Loaner vehicles, and late night pickup and drop off. Our programs, TLC total lifetime care. Our friendly, professional and courteous staff can evaluate your automotive repairs and service needs. Let us help you make an informed decision. We guarantee your satisfaction. We have an 36 month, 36,000 mile warranty. Call us for the best, most reliable value for your service dollar check us out on the web at www.hillmuth.com.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
+ More
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASA
  • Bosch Service Network
  • NAPA

Map
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Schedule an Appointment with
Hillmuth Certified Automotive of Gaithersburg
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (301) 830-4376(301) 830-4376
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