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Woodard Automotive

RepairPal Certified Shop in Fredericksburg

Woodard Automotive

16 Verified Reviews
(540) 274-2053
18 Short St
Fredericksburg, VA 22405 USA
"They are incredibly welcoming and extremely efficient."
— Katie, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Lori Kean, Manager
  • Established 2018
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 24 Years of Car Repair Experience
Woodard Automotive Reviews
16 Ratings
5
(10)
4
(5)
3
(0)
2
(0)
1
(0)
Daniel
11/02/18
Verified Customer
It was my first time to the shop and I was extremely satisfied. I will be bringing my vehicle to them in the future.
Chris
09/20/18
Verified Customer
I was in very quickly. All I had was an inspection and it took about 20 minutes then I was on my way. Everything was pretty straightforward and efficient.
Reply from Woodard Automotive
by lorikean, October 31, 2018

Thanks Chris for the great review! Glad we were able to get your State Inspection done so quickly.

Ava
10/05/18
Verified Customer
They did great service, but I do have an issue though and I just haven't had a chance to bring my car back there to get it fixed. Otherwise it was my first time using them and I'm fairly happy. The only thing that would change that is if they are not able to fix the problem I have now.
Reply from Woodard Automotive
by lorikean, October 31, 2018

Thank you Ava! We are happy to hear your first visit went well and encourage you to bring your Nissan Rogue back so we can take a look at it. The blower motor we replaced comes with a 2 year/24 mile Nationwide warranty.

Carolyn
08/24/18
Verified Customer
They were very thorough, I had to wait some but they did the job.
Reply from Woodard Automotive
by lorikean, October 31, 2018

Thank you Carolyn. We are sorry about the wait. Replacing engine mounts can sometimes be very time consuming. We certainly appreciate your patience and your business.

Rick
10/16/18
Verified Customer
They were very courteous and helpful and they call and let you know how long its gonna be and how much its going to cost. It cost exactly what they said. You don't see that any more.
Reply from Woodard Automotive
by lorikean, October 31, 2018

Thank you for the great review! We love to hear feedback from our customers. Please let us know if you experience any issues with the ignition coil we replaced.

Bob
08/30/18
Verified Customer
They are very courteous and prompt, fairly priced. The people were good, friendly and all. Pretty great for an automotive place.
Reply from Woodard Automotive
by lorikean, October 31, 2018

Thanks Bob for the wonderful review! We will do our best to keep your Honda Del Sol running great.

Corrissa
08/24/18
Verified Customer
Very friendly, honest.
Reply from Woodard Automotive
by lorikean, October 31, 2018

Thanks for the great review! We look forward to seeing you again next year for your Virginia State Inspection.

Brian
09/11/18
Verified Customer
It was just very quick and easy and they were very helpful. I was in and out in a half hour.
Nitin
09/12/18
Verified Customer
I like it, its good. Its really good and I don't have any concerns, the service was nice.
Katie
09/05/18
Verified Customer
They are incredibly welcoming and extremely efficient.
Linda
08/24/18
Verified Customer
They are very very friendly and you feel like you can trust them.
Reply from Woodard Automotive
by lorikean, November 01, 2018

Thank you Linda! We appreciate the great review and how far you come to just see us. Unfortunately, when a brake caliper locks it up, it can be scary. It was a big visit but happy to help get your family safely back on the road. Please let us know if there is anything else we can do for you.

Erica
09/17/18
Verified Customer
My car broke down in their parking lot, quickly diagnosed it, gave me a loaner car, their customer service is top notch. I'll never use anyone else, the customer service makes all the difference.
Reply from Woodard Automotive
by lorikean, November 01, 2018

Thanks Erica for the amazing review! We always look forward to seeing you. Glad it turned out to only be a battery and not the alternator as we initially suspected.

Jarad
09/28/18
Verified Customer
They were very friendly and informative. It didn't take very long at all. It was done in a timely fashion and was fairly priced.
Laura
08/27/18
Verified Customer
Service is very good.
Reply from Woodard Automotive
by lorikean, November 01, 2018

Thanks Laura! Hope to see you again next year for your annual Virginia State Inspection.

Mike
08/31/18
Verified Customer
Great shop, price, and mechanics, and office lady. They did the job perfect the 1st time and at a price well below the others I found. I have been there since my co-worker told me about them, and since then, I have turned other folks on to them; they are also quite pleased. Thanks for being honest and legit with me. It goes a long way.
Reply from Woodard Automotive
by lorikean, November 01, 2018

Thanks Mike for the review! Referrals are the best compliment! We are always happy to try and find less expensive alternatives, like we did with your exhaust leak. Look forward to seeing you again soon.

RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
93
Customer Amenities
93
Woodard Automotive has been serving the community of Fredericksburg and the surrounding area since 2018. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “honest”, “welcoming”, “courteous” and "helpful". This location features a team of automotive professionals with an excellent mix of experience, ongoing training, and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state safety inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Woodard Automotive has been in business for over 25 years. Our staff consists of ASE Certified and Master Technicians. We offer a 2 year/24,000 mile limited nationwide warranty. Our auto repair shop in Fredericksburg VA is just 1/2 mile from 95. Request an estimate today! Woodard Automotive is owned and operated by Andy and Lori Kean, who bring their extensive experience in the automotive industry. With decades of combined experience, they rely on latest technology and modern methods to deliver effective solutions. They are committed to create a hallmark for themselves in the automotive world. They believe in building strong relationships with their customers by providing quality services. Our Late Night or Early Morning Drop Off Form, which can be left in our drop off box, allows commuters driving the Route 1 or Route 95 corridor the convenience to have their vehicle serviced without being late, taking time off or using a lunch hour to get repairs, services or maintenance performed.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
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What verified customers have to say about Woodard Automotive
Would recommend to a friend
100%
Did not feel sales pressure
100%
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