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Potomac Creek Automotive

RepairPal Certified Shop in Fredericksburg

Potomac Creek Automotive

118 Verified Reviews
(540) 217-4338
44 Potomac Creek Drive
Fredericksburg, VA 22405 USA
"I can always rely on Potomac Creek Automotive to treat me fairly and honestly."
— Danielle, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Harry Franklin, Daniel Bowling, Owners
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 26 Years of Car Repair Experience
Potomac Creek Automotive Reviews
118 Ratings
Displaying 1 - 15 of 113reviews
09/13/18
Daniel is a great customer service person.
08/18/18
My preferred local shop.
08/14/18
Prompt and professional service.
07/20/18
Wonderful experience! The staff were amazing and patient and explained everything clearly. The vehicle had a manufacturers problem which is why they were unable to fix the issue. We have since sold the vehicle but will take all of our vehicles to this shop in the future.
07/31/18
Excellent work & excellent customer service!
07/21/18
Repairs made and had to return next day for multiple corrections.
07/17/18
Quick and easy process. In and out.
06/20/18
I have been taking my car there for years. The people are very pleasant and don't rush you out the door. I have always been very pleased with the work and their honesty. They always let me make the final decisions on the work done. There was never any pressure. To get work done. Their prices are the lowest I have found. I would highly recommend them to everyone.
06/20/18
Excellent service for a reasonable price. I would recommend this shop to others.
06/04/18
Good work, great service.
05/12/18
The staff is courteous and knowledgeable. The care about the customer.
05/10/18
Always great service!!
05/05/18
Excellent work. I have complete trust and confidence.
05/05/18
Thank you!
04/25/18
no hiccups during our visit.
Schedule an Appointment with Potomac Creek Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (540) 217-4338
Need an appointment for today? Call the shop directly at (540) 217-4338
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
93
Customer Amenities
95
When Harry Franklin and Daniel Bowling opened Potomac Creek Automotive their goal was to be the place for trusted auto repairs at an honest price. Our review shows they have everything in place to meet those goals. Their team of technicians is led by Daniel who is ASE certified. Daniel and Charlie regularly attend up date training classes, apprentice Josh has begun his regular training and will soon begin testing for his ASE certificates. Potomac has all of the diagnostic tools and shop equipment we would expect to see in one of our Certified shops. Customer conveniences include performing state smog and safety inspection, a local shuttle service, and Saturday business hours. All work is confidently backed by a 3 year/36,000 mile warranty.
Details
Message From the Shop
Since 1996, Potomac Creek Automotive has been providing honest and professional auto repair and maintenance services to the Fredericksburg and Stafford communities. We are locally owned and operated and dedicated to making your vehicle safe and reliable for your family.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Questions Answered by Potomac Creek Automotive
I Keep Having Trouble With My Shifter Button Sticking. on 2004 Isuzu Axiom
IT SOUNDS LIKE THE SHIFTER ASSEMBLY WILL NEED TO BE REPLACED. I HAVE A FEELING SOMETHING STICKY HAS GOTTEN INTO BUTTON AREA CAUSING IT TO SHORT OUT OR STICK.
What Would Cause The Breake Light And Charginhg System Light To Shine Off And On on 2001 Hyundai Sonata
I agree with Northside, The alternator is starting to fail internally with the moisture. I would replace and retest.
Has There Been A Recall For The Hydroboost Power Steering And Brake Unit on 2002 Ford F-350 Super Duty
No recall recently I am aware of. I would check lateral runout on front rotors.
Can I Replace All Lower Bolt Joints And Brake System Gone on 1994 Ford Explorer
I am assuming you mean ball joints, You would need a press to replace these. I would rec. you take to repair shop to save yourself a lot of problems. usually not to expensive of a job to be done.
Check Engine Light Came On Remote Start Doesnt Work Valves Tappingoilchanged5000 on 2010 Chevrolet Avalanche
I would first check the level of the oil and condition. if thats ok I would recommend that you take to shop for further diagnosis. It could be oil galleys clogged or low oil pressure.
Can This Website Help With Repair Of Bodywork on 2005 Toyota Highlander
Usually this site helps with mechanical repairs but you can also bring in for estimate on body work. Thanks

Potomac Creek Automotive
My Dealer, Who I Have Been Going To For 10 Years, Says I Need A Steering Rack. on 2003 Toyota Camry
It is common for the valve covers to be leaking, as for the rack it is not very common. I would recommend you get another opinion. We would give you an opinion for no charge and then you can compare prices if need be.
Timing Belt on 2004 Honda Odyssey
Yes, it is should be replaced, price for timing belt, water pump and pulleys around 800 dollars. Please call me to schedule a time to complete work.
Why Does The Volt Light On The Dash Come On? on 1999 Buick LeSabre
14.6 is high voltage for charging. I would check alternator unit for worn brushes or bad diodes. The light works both was for overcharging and under charging. I would say in this case it is sensing overcharging.
How Do I Tell If I Am Getting Fuel? on 2002 Chevrolet Silverado 2500 HD
You will need a fuel pressure gauge for a proper test, This you will hook into fuel system at fuel filter or at fuel test port on the line near throttle body. With Key on and Engine off you should have 55-62 psi, depending on the results of this test you should also do a volume test to insure proper volume of gasoline flowing. If you do not have a pressure gauge you can remove the line at Throttle body to check for fuel, if you have any then the next step is the pressure gauge.

Thanks
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Schedule an Appointment with Potomac Creek Automotive
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Need an appointment for today? Call the shop directly at (540) 217-4338
Need an appointment for today? Call the shop directly at (540) 217-4338
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