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Express Auto Service

RepairPal Certified Shop in Fredericksburg

Express Auto Service

499 Verified Reviews
(540) 779-1388
2201 Jefferson Davis Hwy
Fredericksburg, VA 22401 USA
"They always provide excellent service."
— Paul, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Dan Ritchie, Owner
  • Andrew Kean, Service Manager
  • Established 1992
  • 11 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 200 Years of Car Repair Experience
Express Auto Service Reviews
499 Ratings
Displaying 1 - 15 of 467reviews
Ron
05/24/19
Verified Customer
I had my car inspected. I had put off getting my car inspected until near the end of the month and was expecting a long wait, but was pleasantly surprised it didn't take too long. Everyone very pleasant.
Jeremiah
05/24/19
Verified Customer
The staff was superb. They always show me (a woman) the utmost respect.
Brandis
05/23/19
Verified Customer
Service was great! I wish the cleaning process was better for the interior (green, clean products) but it was good.AC works well and is cool.
Taheera
05/23/19
Verified Customer
I love Express Auto. I always get good service and never have to wait long
John
05/21/19
Verified Customer
I enjoy the mints and it really is a first rate operation.
Mary Ann
05/21/19
Verified Customer
Staff, repair work, wait time all EXCELLENT
Rebecca
05/21/19
Verified Customer
Simply outstanding. Wife broke down across the street. Made it to Express Auto. They worked her in and troubleshoot the problem. A spark plug and coil had blown out. Promised it next day and provided a loaner car so my wife could get home. Quality of work outstanding. Staff was wonderful.
Sampson
05/15/19
Verified Customer
Staff was great. The price to replace my joint in my truck was very expensive. Time to fix was not important and the delay for parts and time was not really a big issue. Price point was especially when I had an alignment and state inspection there was not really any time to get a second opinion. Been coming here for the past 2 years. Great customer service.
Will
05/10/19
Verified Customer
I came to Auto Express for a state inspection. The people that work there are always honest.
Sue
04/29/19
Verified Customer
the work was done in one day which I appreciate, and I always love having the car cleaned!
Tiffany
04/29/19
Verified Customer
Staff was very friendly and accommodating!
Maolis
04/18/19
Verified Customer
They were fast and officiant
Sven
04/16/19
Verified Customer
Great team
Bill
04/15/19
Verified Customer
Great customer service
Anthony
04/16/19
Verified Customer
Awesome
RepairPal Scorecard
97
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
96
Customer Amenities
97
Express Auto Service was established in 1992 and has been providing the Fredricksburg community with great customer service and quality dealership level repairs ever since. Our unbiased review verified this RepairPal Certified location has established itself as a well respected & loved member of the community. This team was described to us as friendly, quick, knowledgeable, and professional. Not only does this team do a great job taking care of you, they also are highly qualified to take care of your vehicle as well. The investment has been made in the training, tools and equipment, and the ASE Certified staff that is takes to provide superior service for your modern vehicle. They are able to offer services ranging from quick lube service, advanced programming and computer diagnosis, minor and major mechanical repairs, tires and wheel alignment, as well as your scheduled maintenance services. For your peace of mind they back their work with a 36-month / 36,000 mile warranty. Loaner vehicles, rental cars, local shuttle, Saturday hours, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Express Auto Service's goal is to educate all customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of each vehicle in a household. Dan and his staff carry that education beyond preventative services, too, and strive to make sure that every customer makes an informed decision about their car's repairs. Whether your vehicle is in need of repairs or scheduled maintenance, Express Auto Service is the best place to come for quality, service, integrity and prices that will get you back on the road, quickly and affordably. Express Auto Service provides services for all makes and models, both import and domestic. Express Auto Service is proud to use cutting edge diagnostics tools. When used in conjunction with our up-to-date information systems and constant training and certification, we're able to pinpoint both drivability and electrical system failures in the most cost-effective manner possible.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • TECH-NET
  • iATN
Map
Get Directions to Express Auto Service
What verified customers have to say about Express Auto Service
Would recommend to a friend
96%
Car was ready when promised
98%
Did not feel sales pressure
97%
Car was fixed correctly the first time
97%
Customer was treated respectfully
99%
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