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Express Auto Service

RepairPal Certified Shop in Fredericksburg

Express Auto Service

440 Verified Reviews
(540) 779-1388
2201 Jefferson Davis Hwy
Fredericksburg, VA 22401 USA
"They always provide excellent service."
— Paul, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Dan Ritchie, Owner
  • Andrew Kean, Service Manager
  • Established 1992
  • 11 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 200 Years of Car Repair Experience
Express Auto Service Reviews
440 Ratings
Displaying 1 - 15 of 410reviews
10/06/18
All went well. Thank you.
09/28/18
Great service - parts were pricey, much more than I could have bought them from from NAPA.
09/26/18
Bottled water in the waiting area is very much appreciated!
09/17/18
Good service done quickly and correctly.
09/12/18
They were not busy and handled my service request quickly
09/14/18
Been going there several years. Staff always helpful. I feel they are honest. Let me borrow a vehicle while mine was in the shop for the day. Quick/convenient. I am satisfied & don't mind going there if I need work done.
09/05/18
I paid double for the same service I have had done elsewhere.
08/30/18
It was a great experience
08/30/18
I needed an inspection and emissions test done. I arrived at 10am. Was told it would take roughly 1.5-2hrs wait time. And waited instead for 4.5hrs! Should have been checked on or updated as to the time frame so I didnt have to wait in the waiting area for hours
08/25/18
Excellent
08/13/18
All personnel with whom I had contact were both professional and friendly.
08/16/18
My rear engine mount was replaced quickly and I hardly noticed the time pass because of the great family friendly waiting room. Thanks!
07/18/18
Keep up the good work.
08/01/18
They were quick and professional completing the work. I felt the cost was a little high though
08/03/18
Staff was extremely friendly and helpful. Wait time was short and the conversation was great.
Schedule an Appointment with Express Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (540) 779-1388
Need an appointment for today? Call the shop directly at (540) 779-1388
RepairPal Scorecard
97
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
96
Customer Amenities
97
Express Auto Service was established in 1992 and has been providing the Fredricksburg community with great customer service and quality dealership level repairs ever since. Our unbiased review verified this RepairPal Certified location has established itself as a well respected & loved member of the community. This team was described to us as friendly, quick, knowledgeable, and professional. Not only does this team do a great job taking care of you, they also are highly qualified to take care of your vehicle as well. The investment has been made in the training, tools and equipment, and the ASE Certified staff that is takes to provide superior service for your modern vehicle. They are able to offer services ranging from quick lube service, advanced programming and computer diagnosis, minor and major mechanical repairs, tires and wheel alignment, as well as your scheduled maintenance services. For your peace of mind they back their work with a 36-month / 36,000 mile warranty. Loaner vehicles, rental cars, local shuttle, Saturday hours, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Express Auto Service's goal is to educate all customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of each vehicle in a household. Dan and his staff carry that education beyond preventative services, too, and strive to make sure that every customer makes an informed decision about their car's repairs. Whether your vehicle is in need of repairs or scheduled maintenance, Express Auto Service is the best place to come for quality, service, integrity and prices that will get you back on the road, quickly and affordably. Express Auto Service provides services for all makes and models, both import and domestic. Express Auto Service is proud to use cutting edge diagnostics tools. When used in conjunction with our up-to-date information systems and constant training and certification, we're able to pinpoint both drivability and electrical system failures in the most cost-effective manner possible.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • TECH-NET
  • iATN
Map
Get Directions to Express Auto Service
Schedule an Appointment with Express Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (540) 779-1388
Need an appointment for today? Call the shop directly at (540) 779-1388
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