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Express Auto Service

RepairPal Certified Shop in Fredericksburg

Express Auto Service

461 Verified Reviews
(540) 779-1388
2201 Jefferson Davis Hwy
Fredericksburg, VA 22401 USA
"They always provide excellent service."
— Paul, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Dan Ritchie, Owner
  • Andrew Kean, Service Manager
  • Established 1992
  • 11 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 200 Years of Car Repair Experience
Express Auto Service Reviews
461 Ratings
Displaying 1 - 15 of 431reviews
Judy
12/16/18
Verified Customer
Have been using your service for over 30 years. Always very pleased and satisfied with work , pricing and treatment of customers. Waiting area is clean and comfortable and employees very polite and professional.
Rashaan
12/30/18
Verified Customer
I enjoy the services provided by Express Auto Service. Everyone is kind there. The staff was honest and direct about the long wait (due to it being the last day of the month) for a state inspection.
Dean
12/27/18
Verified Customer
Love this place. These guys and girls are commicative and service oriented.
William
12/26/18
Verified Customer
A+ service
David
12/25/18
Verified Customer
Great staff even at the peek of the holiday season showed great dilagence staying focused and reasonable allowance for time.
Olivia
12/23/18
Verified Customer
Express Auto was wonderful! They repaired my car in a timely matter right before a holiday. I would recommend this shop without reservation.
Adele
12/18/18
Verified Customer
I Iove express auto
Evelyn
12/13/18
Verified Customer
Excellent service!
Steve
11/15/18
Verified Customer
We were very satisfied with the service.
Stephen
12/07/18
Verified Customer
The work done and the people were great
Talmadge
12/07/18
Verified Customer
Very professional and have always diagnosed my car problems correctly and in a timely manner.
Stacy
11/25/18
Verified Customer
Routine inspection revealed a need for a tire and rotation. It was done in a timely fashion.
Amanda
11/25/18
Verified Customer
Great job as always. This is our favorite place to bring our vehicles.
Kenneth
11/15/18
Verified Customer
Great!!!
Lauren
11/06/18
Verified Customer
We were greeted and welcomed in a timely manner, waiting area was clean and comfortable and outfitted wonderfully for children. Vehicle was ready in a reasonable amount of time, price was fair, mechanic and sales teams were professional and friendly. Will be returning when future repairs are required.
Schedule an Appointment with Express Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (540) 779-1388
Need an appointment for today? Call the shop directly at (540) 779-1388
RepairPal Scorecard
97
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
96
Customer Amenities
97
Express Auto Service was established in 1992 and has been providing the Fredricksburg community with great customer service and quality dealership level repairs ever since. Our unbiased review verified this RepairPal Certified location has established itself as a well respected & loved member of the community. This team was described to us as friendly, quick, knowledgeable, and professional. Not only does this team do a great job taking care of you, they also are highly qualified to take care of your vehicle as well. The investment has been made in the training, tools and equipment, and the ASE Certified staff that is takes to provide superior service for your modern vehicle. They are able to offer services ranging from quick lube service, advanced programming and computer diagnosis, minor and major mechanical repairs, tires and wheel alignment, as well as your scheduled maintenance services. For your peace of mind they back their work with a 36-month / 36,000 mile warranty. Loaner vehicles, rental cars, local shuttle, Saturday hours, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Express Auto Service's goal is to educate all customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of each vehicle in a household. Dan and his staff carry that education beyond preventative services, too, and strive to make sure that every customer makes an informed decision about their car's repairs. Whether your vehicle is in need of repairs or scheduled maintenance, Express Auto Service is the best place to come for quality, service, integrity and prices that will get you back on the road, quickly and affordably. Express Auto Service provides services for all makes and models, both import and domestic. Express Auto Service is proud to use cutting edge diagnostics tools. When used in conjunction with our up-to-date information systems and constant training and certification, we're able to pinpoint both drivability and electrical system failures in the most cost-effective manner possible.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • TECH-NET
  • iATN
Map
Get Directions to Express Auto Service
Schedule an Appointment with Express Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (540) 779-1388
Need an appointment for today? Call the shop directly at (540) 779-1388
What verified customers have to say about Express Auto Service
Would recommend to a friend
96%
Car was ready when promised
97%
Did not feel sales pressure
97%
Car was fixed correctly the first time
96%
Customer was treated respectfully
98%
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