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Superior Auto Service Center

(301) 327-2789
138 Verified Reviews
robt@superiorautoservice.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

4624 Wedgewood Blvd
Frederick, MD 21703 USA

AUTO REPAIR EXPERIENCE

  • Dave Taggart, Owner
  • Established 1986
  • 5 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 153 Years of Car Repair Experience

Superior Auto Service Center Reviews

OVERALL RATING

138 Verified Reviews
5 stars
(103)
4 stars
(29)
3 stars
(3)
2 stars
(2)
1 star
(1)
by - Verified Customer November 21, 2017

Excellent, fast service. Same day appointment and same day completion. Extremely satisfied.

by - Verified Customer November 21, 2017

Very good people to deal with

by - Verified Customer November 21, 2017

Highly recommend.

by - Verified Customer November 15, 2017

I don't write reviews. I give them verbally to my friends.

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by - Verified Customer November 13, 2017

Spark plug change.

by - Verified Customer November 13, 2017

Thanks for geting the work done and doing a good job.

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by - Verified Customer November 05, 2017

I have been using superior since I moved to this area around 2003,the work has been great and continue to be great. Customer service is very welcoming and the personnel is very knowledgeable. I will continue to use Superior as long as I live in this area

by - Verified Customer November 05, 2017

Love these guys.

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by - Verified Customer October 30, 2017

Excellent service and treated with respect and care. Thank you.

by - Verified Customer October 29, 2017

Brought 2 different vehicles in for an honest appraisal. Both were done very well. I love going to Superior in Frederick. The staff is always very nice and friendly. They always take the time to explain everything to me. I have referred many people to this facility. Thank you to Dave, Jim and his staff. I have been coming here for over 10 years.

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by - Verified Customer October 25, 2017

The staff is friendly and professional!

by - Verified Customer October 18, 2017

A little pricey but good quality work.

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by - Verified Customer October 18, 2017

Friendly, professional and honest business and staff. I will be using them from now on.

by - Verified Customer October 16, 2017

Truly expert repair service done correctly.

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by - Verified Customer October 10, 2017

Excellent customer service

by - Verified Customer October 03, 2017

Everyone was courteous the repairs were done quickly and on time.

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by - Verified Customer September 26, 2017

I recently had my diesel truck in the shop. the repairs where done fast. The service was friendly. And they helped me with the cost so I could afford to have it done. My experience was amazing and I would definitely come back.

by - Verified Customer September 26, 2017

Knowledgeable personal and no complaints from me

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by - Verified Customer September 19, 2017

They tried to up-sell me on 400 dollars worth of extras

by - Verified Customer September 18, 2017

Honest quality, friendly service, good prices. Very pleased, will recommend

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by - Verified Customer September 17, 2017

Superior was great. I appreciate the knowledge & professionalism. It's a top of the line repair service. Gold Star of auto service in my experience.

by - Verified Customer September 06, 2017

Will continue to use Superior, always good service.

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by - Verified Customer September 05, 2017

I requested two items be replaced and when I picked up my car they had not been replaced. Also, it was recommended that I get $600 worth of work that really didn't need done. Finally, my check engine light turned on three days after having my car looked at by this shop. Not impressed, will not return not recommend to anyone else!

by - Verified Customer August 31, 2017

Great communication. I felt that my vehicle was paid attention to with care, and I was informed well through the process.

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by - Verified Customer August 31, 2017

Only problem was that my appointment, which I made earlier that week wasn't on the books.Someone stayed late to do the work, which was really nice!

by - Verified Customer August 24, 2017

We dropped off the car on a Friday afternoon and went out of town for a long weekend. The car was done when we got back. Jim called us with the price and the details while we were gone and we approved the work over the phone. Couldn't have been easier.

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by - Verified Customer August 23, 2017

We were happy with the service and the staff. We recently moved to the area and were in need of someone to care for our vehicles. This was our first experience with Superior.

by - Verified Customer August 21, 2017

Great experience!

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by - Verified Customer August 17, 2017

Rob was great!

by - Verified Customer August 07, 2017

I originally booked an appointment to have diagnostics and work done as well as an oil change, I confirmed with the receptionist that the time I originally scheduled was sufficient for the work needed. When I arrived I was informed that there in fact wasn't enough time, so I needed to return early the next morning to drop the car off for the day. While I greatly appreciate the service of taking me to work, I was inconvenienced by taking off work early the day before to make my original appointment and then needing to change my plans for the following work day as well for the same appointment.

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by - Verified Customer August 07, 2017

Excellent work.

by - Verified Customer August 03, 2017

Great experience, knowledgeable staff, fair price.

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by - Verified Customer July 18, 2017

Fantastic experience.

by - Verified Customer July 16, 2017

Great place. Even helped me retrieve a piece of equipment from the car after hours so I could help my son get his car going.

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by - Verified Customer July 10, 2017

I was very happy with my experience. Staff told me what needed to be repaired, but was kind and respectful when I asserted that I wanted to do repairs myself.

by - Verified Customer July 10, 2017

Always a good experience

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by - Verified Customer July 09, 2017

Quick & easy.
Thought there was problem but in a minute it was resolved error on my part

by - Verified Customer July 06, 2017

I highly recommend the shop

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by - Verified Customer July 06, 2017

Great customer service.

by - Verified Customer July 06, 2017

Excellent service

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by - Verified Customer July 05, 2017

Awesome. Excellent at making sure the customer is aware and understands what needs to be done to the car.

by - Verified Customer July 05, 2017

Excellent

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by - Verified Customer June 27, 2017

Car was repaired faster then promised and at a cost that was less than half of the quoted price!

by - Verified Customer June 27, 2017

Courteous service as usual.

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by - Verified Customer June 21, 2017

Great service, knowledgeable staff!

by - Verified Customer June 21, 2017

Excellent customer service, as always, and a good experience

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by - Verified Customer June 20, 2017

Good as always

by - Verified Customer June 19, 2017

The work was done correctly the first time at a fair price. Always a pleasure dealing with Superior Auto Service.

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by - Verified Customer June 07, 2017

Satisfied.

by - Verified Customer June 07, 2017

The person who called about the repairs needed had a hard time answering my questions and did not have the repair history for my vehicle before calling me. I will talk to someone in the office before having the suggested repairs completed.

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by - Verified Customer June 04, 2017

As usual, Jim was on top of my recommended repairs and made sure all was explained, finding the best solution needed to correct the issue. Having an older car it can sometimes be difficult to diagnose but everyone at Superior has been great at helping me maintain my vehicle. I would hate to have to go somewhere else for maintenance - as I doubt I would get as good anywhere else. Kudos to Dave and his team!

by - Verified Customer May 31, 2017

Superior is a great place to take your car for repairs and maintenance. I always feel I am getting the best deal and I never feel like I am being pressured to do unneccessary work.

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by - Verified Customer May 29, 2017

These guys are always very kind and respectful with their explanations. I've never felt pressured to do anything and they are always responsive to my questions in a trustworthy manner.

by - Verified Customer May 21, 2017

excellent communication and service!

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by - Verified Customer May 15, 2017

My preferred service shop in Frederick area!

by - Verified Customer May 09, 2017

Great customer service!!

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by - Verified Customer May 07, 2017

Great experience.

by - Verified Customer April 30, 2017

Great shop. Great people.

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by - Verified Customer April 26, 2017

I would take my car to Superior again.

by - Verified Customer April 19, 2017

I love superior!

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by - Verified Customer April 16, 2017

We've going to Superior Auto for a decade and they are always reliable and fast.

by - Verified Customer April 10, 2017

1st time using this garage definitely a nice bunch of guys would definitely use again.

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by - Verified Customer April 06, 2017

Have been dealing with Superior for more than 26 years. Began at Rockville, MD Shop. Later moved to Frederick, MD and when I found out that Superior had opened a Shop in Frederick, I immediately had my vehicle serviced there - Remain totally satisfied with Superior - Thank you Dave!

by - Verified Customer April 05, 2017

Was good.

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by - Verified Customer April 02, 2017

I was very pleased with the work done on my vehicle and the friendliness of the staff. Will definitely use again!

by - Verified Customer April 02, 2017

Excellent as always!

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by - Verified Customer March 23, 2017

Love this place!! Wouldn't take my car anywhere else. Always feel as though I'm being given the real story, never any attempt to take advantage of me and always fair.

by - Verified Customer March 20, 2017

This appointment, went great. Jim and Dave always strive to be the best, and provide that. I was pleased with the results at this appointment, and plan to use them in the future. Have used Superior for many years, and feel Dave and Jim have become friends I can trust to do my work. I am very particular, and they strive to meet my needs. Thanks guys.

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by - Verified Customer March 12, 2017

I appreciated the pick up and drop off from the shop. I could not have done the repair without it.

by - Verified Customer March 10, 2017

Always a positive experience.

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by - Verified Customer March 09, 2017

This was a required state inspection

by - Verified Customer March 02, 2017

My vehicle is 15 yrs. old with 225,000+ miles on it. They are very thorough in identifying problems; and explain and prioritize any needed repairs. I trust them not to do repairs that are not actually needed.

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by - Verified Customer February 19, 2017

Good job

by - Verified Customer February 14, 2017

It was great (as usual) but I really missed seeing Dave.

Also, work was recommended, but I felt like I would have liked more information (a la Dave!).

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by - Verified Customer February 14, 2017

Courteous, kind, and good service as always

by - Verified Customer January 30, 2017

Great experience

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by - Verified Customer January 30, 2017

Good experience - just a little expensive

by - Verified Customer January 25, 2017

Superior always does a great job, for a fair price and all of the employees are wonderful! We've taken our vehicles there for about 12 years, and wouldn't take them anywhere else.

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by - Verified Customer January 19, 2017

Always love my experience with the folks at Superior. They are very customer-centered.

by - Verified Customer January 18, 2017

This was my 3rd time using Superior and it's always been a good experience.

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by - Verified Customer January 15, 2017

The work was done timely and the staff was courteous

by - Verified Customer January 11, 2017

I really enjoyed your nice waiting room. Everything I could ask for to relax and more!

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by - Verified Customer January 09, 2017

Very please that Rob and his tech found the issue with my windshield wipers! I love the personality as well!

by - Verified Customer January 04, 2017

The customer service representative was very helpful, informative and nice, I would request his help again. (Michael Goodman)

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by - Verified Customer January 02, 2017

My experience was amazing with knowledgeable staff and the way I was treated was fair and honest. You have a lifetime customer.

by - Verified Customer December 29, 2016

Very happy with the service/value at Superior!

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by - Verified Customer December 20, 2016

Great shop! Highly recommend!

by - Verified Customer December 20, 2016

Both the owner and the gentleman who waited on me were so kind and courteous. Made me feel very comfortable. I would definitely go back there for anything else I need done for my car. Very happy I found them.

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by - Verified Customer December 20, 2016

Got me in last minute and the folks were extremely friendly. The service was fantastic.

by - Verified Customer December 18, 2016

The oil and filter change was performed well, per usual. An attempt was made to fix the odd issue I was having and I appreciated the effort.

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by - Verified Customer December 14, 2016

Got me in on short notice and work was complete before the end of the day.

by - Verified Customer December 12, 2016

As always when I take my vehicles to Superior the work is performed very professionally and at a fair and reasonable price. I've been dealing with Superior for over 10 years and would not take my cars anywhere else.

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by - Verified Customer December 12, 2016

Unfortunately the problem was not corrected and the car had to be returned for additional service.

by - Verified Customer December 01, 2016

Everyone was very helpful and friendly.

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by - Verified Customer November 30, 2016

They found my problem it was a oil leak.They corrected the problem and free of charge. It was there fault and they corrected the problem. Great guys and nice to work with as a customer. They have been great taking care of my Subaru!!!! Thanks guys greatly appreciate it.

by - Verified Customer November 28, 2016

They always give me the option to have the work done that needs to be done and a price that is very reasonable.

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by - Verified Customer November 27, 2016

Great people with a huge passion for there craft, I will be loyal just like them.

by - Verified Customer November 22, 2016

Grest group of people. I've recommended you to friend!

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by - Verified Customer November 16, 2016

Came in for a MD state inspection. They were fast, friendly, and took the time to explain everything to me. Once the inspection was done they took more time to explain why the car failed and what had to be done to get it to pass.

by - Verified Customer November 15, 2016

They analyzed the problem better than I did and found issues before they turned into breakdowns. They actually work on carburetors.

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by - Verified Customer November 14, 2016

Always a pleasure going to Superior. I especially like the work desk with wifi so I can get work done while waiting.

by - Verified Customer November 08, 2016

I have gone to Superior for a few years now if I was unhappy I would tell them so they always do a good job.

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by - Verified Customer November 02, 2016

Best place to have your car serviced!

by - Verified Customer November 01, 2016

Professional, work explained to me why needed to be done, confidence!

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by - Verified Customer November 01, 2016

Superior is always 'Superior'!

by - Verified Customer June 05, 2016

Good, fast service. Helpful and courteous as always.

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by - Verified Customer June 02, 2016

The owner (Fred) surprised me when he himself, decided to service my vehicle and I was a walk-in customer, that was impressive and the service was golden.

by - Verified Customer June 02, 2016

Jim and the crew is always honest and straightforward. And they squeezed me in on short notice to fix my flat tire.

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by - Verified Customer May 30, 2016

Very clean, professional operation. Everyone treats you with kindness, respect, and pleasant conversation if not too busy.

by - Verified Customer May 26, 2016

Wonderful! Extremely GREAT customer service all around!

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by May 25, 2016

Good service. Professional staff.

by - Verified Customer May 24, 2016

Great work!

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by - Verified Customer May 24, 2016

Always easy and excellent service!

by - Verified Customer May 22, 2016

The guys are very friendly and knowledgeable pertaining to cars.

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by - Verified Customer May 15, 2016

Completed service on time and at estimate, no issues.

by - Verified Customer May 11, 2016

They are very friendly and helpful.

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by - Verified Customer May 09, 2016

Superior kept me up-to-date on all their findings as they worked on my car, and provided a free oil change because of how many repairs my car needed (over $1300 due to seized brake calipers). I also love their rewards program!

by - Verified Customer May 04, 2016

Great customer service but they did not totally fix the rattle problem.

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by - Verified Customer May 02, 2016

Very dependable service, work completed in a timely manner, friendly staff.

by - Verified Customer May 01, 2016

Great shop, friendly people.

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by - Verified Customer April 27, 2016

Very professional and reliable service. Great customer satisfaction!

by April 25, 2016

They did a great job.

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by - Verified Customer April 19, 2016

My car works so I guess the repairs were OK.

by - Verified Customer April 19, 2016

Fast and knowledgeable even with my wife's Audi. Very courteous.

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by - Verified Customer April 18, 2016

They Always fix everything right and on time.

by - Verified Customer April 14, 2016

Customer service on point! Efficient.

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by - Verified Customer April 10, 2016

Excellent.

by - Verified Customer March 27, 2016

Car was done when promised and very friendly staff.

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by March 20, 2016

I didn't hear from the mechanic for several days, had to contact them to for updates.

by - Verified Customer March 16, 2016

The service was fast. The people were friendly, helpful and knowledgeable. The waiting room and bathroom were clean.

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by March 13, 2016

Friendly and accommodating staff. They kept me informed of the process from start to finish.

by - Verified Customer March 06, 2016

Caring, friendly and knowledgeable staff. I was visiting from out of town and ran into car issues. Called around, and they fit me in right away giving me peace of mind. They went above and beyond in taking me to get a vehicle, then ended up paying for it as well. Excellent experience, and one of a kind.

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by - Verified Customer February 21, 2016

Great & friendly service.

by - Verified Customer February 02, 2016

Great experience. Fred at the service desk is awesome!

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by - Verified Customer January 21, 2016

The shop was honest about my costs and there were no additions. They did the work quickly and then made sure I had a ride back to work after I dropped off the car. I definitely will use them the next time I need service.

3 verified customers did not leave comments but provided these ratings:
by Lori, Stephen
by Lynn

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
93

Superior Auto Service Center was established back in 1986 and has been proudly serving Frederick and the surrounding area ever since. This RepairPal Certified shop features a very experienced, well trained, and ASE certified team who are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog and safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “friendly”, “accommodating”, “professional”, “knowledgeable”, and "honest". A local shuttle service, rental & loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
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AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • Bosch Service Network
  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Question Answered by Superior Auto Service Center
I have one mechanic telling me their syste...
Just in case you haven't already found an answer to your question: What matters is whether or not your E500 has the 4MATIC (AWD) drivetrain. If it does, then approx. 10 hours for lower control arms is accurate. If it's not a 4MATIC, the 2-3 hour estimate is accurate.

If you still haven't found a shop to perform this repair, I'd be more than happy to take a look at it for you and submit an accurate estimate to repair the suspension. Hope this answers your question.

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