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Precision Tune Auto Care 050-25

(301) 741-4028
155 Verified Reviews
ptac05025@precisionac.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm

ADDRESS

5831 Buckeystown Pike
Frederick, MD 21704 USA

AUTO REPAIR EXPERIENCE

  • Frank Guzman, Manager
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 1 ASE Certified Auto Technician
  • 60 Years of Car Repair Experience

Precision Tune Auto Care 050-25 Reviews

OVERALL RATING

155 Verified Reviews
5 stars
(72)
4 stars
(51)
3 stars
(11)
2 stars
(3)
1 star
(18)
by - Verified Customer January 03, 2018

Good

by - Verified Customer January 01, 2018

I took my car in for an oil change & brakes. Employees were polite and knowledgeable. Thought everything was fine. But now my car is making noises that it wasn't making before from the front tire. Unfortunately, I've been out of town since I've left the shop so I haven't been able to take it in yet. I just hope something needs to be tightened and not a new issue.

by - Verified Customer December 22, 2017

Quick and froggy

by - Verified Customer December 21, 2017

Office manager was very scattered and unfocused, answered phones while talking to me, left me in the middle of sentences, dinner appear interested in making me emotionally comfortable or explaining the process

by - Verified Customer December 19, 2017

Service was great

by - Verified Customer December 13, 2017

reasonable price

by - Verified Customer December 12, 2017

Excellent customer service. Really takes the time to please every customer and build a relationship.

by - Verified Customer December 10, 2017

I was treated fairly and with respect. I left feeling like I was not charged with services I didn t need. I will definitely continue to c9me here for my aut9 needs

by - Verified Customer December 06, 2017

great job - well run.

by - Verified Customer December 04, 2017

The work on my vehicle was done satisfactorily. The manager pointed out a few nuances that needed attention on my car. It was most appreciated. I will return.

by - Verified Customer December 03, 2017

Good work

by - Verified Customer December 03, 2017

Excellent customer service. The only negative would be the turnaround time for an oil change. 90 minutes is a long time. Other than that I would rate this Precision Tune at a 10.

by - Verified Customer December 03, 2017

Good experience

by - Verified Customer December 01, 2017

NOthing extra.

by - Verified Customer November 28, 2017

Great experience, dropped car off, came back a little before it was scheduled, was done quickly and explained all the ins and outs. Front help was very polite and friendly, even offered a better special than I walked in with. Very satisfied.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer November 23, 2017

Tires rotated but but Precision Tune neglected to tell me that 2 tires were dangerously worn

by - Verified Customer November 16, 2017

Great experience. Got me in for an oil change as a walk-in. It was quick and easy. I typically work on my own cars, however I needed to get the oil change at the last minute. It was completed and thankfully there was no scare tactics about other things my car needed.

by - Verified Customer November 13, 2017

Advising to treat everyone same as well as be ready to do work with explanations because we are not mechanics or not in detail of car information.
Thank you

by - Verified Customer November 05, 2017

did a nice work within reasonable time duration

by - Verified Customer November 05, 2017

Great customer service.

by - Verified Customer October 30, 2017

I highly recommend Precision if you are in the Frederick area and need your car repaired. These guys are awesome and down to earth. My car drives 1000% better after a visit.

by - Verified Customer October 26, 2017

The employees were very courteous. I had one of my headlights restored. When I left the facilities I discovered that my engine bay was covered with polish splatter. I had to spend the next 20 minutes cleaning my engine bay.

by - Verified Customer October 25, 2017

All went well however, I did not receive a call back with a quote on new tires as promised. I purchased tires from another source since I was not contacted as promised.

by - Verified Customer October 22, 2017

Ahmed has taken care of 2 of my cars this far and my husband and are happy with the work and honesty and price.

by - Verified Customer October 22, 2017

Brought it in because you except my warranty company car is using excessive oil was told it was valve cover gasket and timing chain cover my car has a recall on it for the motor burning excessive oil so i I paid $ 103.00 for what I told the advisor there was never any oil under the car.. so thank you for charging me for a diagnostic that wasn't the problem

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer October 17, 2017

This shop is wonderful! Great service & they did a awesome job with my car! I was in and out! The employees were very respectful & very knowledgeable!

by - Verified Customer October 16, 2017

Really positive experience all around.

by - Verified Customer October 16, 2017

AWESOME STAFF

by - Verified Customer October 15, 2017

This was our first visit to Precision Tune. Ahmed and his team treated us with professionalism, politeness, and sincerity. The repair to our Honda pilot was explained in detail, and the price was estimated precisely. There were no surprises and I would recommend this Precision Tune location to anyone that asked! We are now loyal customers!!

by - Verified Customer October 13, 2017

Good work. Good customer service

by - Verified Customer October 13, 2017

Excellent shop!

by - Verified Customer October 05, 2017

Ahmed helped me and did a great job

by - Verified Customer October 01, 2017

The worker here at this shop are very

by - Verified Customer October 01, 2017

The service rep was very courteous and helpful. He wanted to make sure I was satisfied with the headlight restoration before I left the shop.

by - Verified Customer September 27, 2017

employee at the desk is very friendly and honest.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer September 25, 2017

The service I got for my Chrysler 300 was wonderful. The customer service I received from the gentleman at the front desk was absolutely wonderful. He went out of his way to ensure that I got the precise service I needed and what I really like is that he didn't try to fleece me, that meant a lot to me.

by - Verified Customer September 24, 2017

You are awesome!!

by - Verified Customer September 24, 2017

good

by - Verified Customer September 21, 2017

Good customer service.

by - Verified Customer September 21, 2017

Had a very pleasant experience. Very professional.

by - Verified Customer September 20, 2017

Very good service. The oil change took a while but was done to my satisfaction.

by - Verified Customer September 14, 2017

Ahmed is a great manager, treats customers friendly. good job!

by - Verified Customer September 14, 2017

I appreciated the professionalism of all employees.

by - Verified Customer August 31, 2017

The mechanic and office personnel were very friendly, explained what work was done, and what would need to be monitored for future maintenance. My work was done in a timely manner, however the several other customers in the waiting room with me were overdue for the completion of their work.

by - Verified Customer August 29, 2017

They did a fine job

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer August 24, 2017

I use this shop for all my vehicles.. customer service is very good..

by - Verified Customer August 23, 2017

Frank took good care of my vehicle's needs.

by - Verified Customer August 15, 2017

I love Frank!!! He's the best!

by - Verified Customer August 07, 2017

It took an hour to get my oil changed and tire rotation done. Jess (assistance Manager) was unprofessional and disrespectful. David, who tried to rotate my tire was unprofessional and didn't want to do the job. I had to call on the Assistance Manager to come over and do the job of removing my tires.

by - Verified Customer August 03, 2017

wonderful experience.

by - Verified Customer August 02, 2017

The gentlemen at the counter was friendly and very courteous.

by - Verified Customer July 31, 2017

My husband and I prefer to come to this shop.

by - Verified Customer July 25, 2017

The employees were very explanative & friendly. However, the mechanic who worked on my car went out and purchased snacks for himself during the test drive post-alignment which I thought was a little inappropriate. He also had the seat reclined so far back and adjusted for his own liking that when the car was returned to us, it was very difficult to get it back to its previous position. I have never been to a mechanic that has fooled with the interior so much.

by - Verified Customer July 23, 2017

Squeaks from break pads, problem was not resolved but I was charged $100.00!

by - Verified Customer July 20, 2017

Whole staff was awesome!!!!!!

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer July 19, 2017

It was a great experience.

by - Verified Customer July 11, 2017

Very polite and helpful

by - Verified Customer June 30, 2017

Everything was fine.

by - Verified Customer June 29, 2017

Friendly

by - Verified Customer June 28, 2017

I thought I would have received a call when my vehicle was done but didn't. I'm not sure how long it was sitting there before I came to see if it was done. I was told it would take about 1 hour. I did give it that amount of time. Just disappointed no one called me.

by - Verified Customer June 27, 2017

Well educated and professional employees. Knowledgeable techs were willing to teach the basics of car maintenance and were more than willing to answer any questions.

by - Verified Customer June 27, 2017

I will return.

by - Verified Customer June 26, 2017

Great experience

by - Verified Customer June 19, 2017

Best service and price I've found in the area. Frank is great.

by - Verified Customer June 08, 2017

This is an excellent shop. Service people are very nice. And they can change my oil for less than I can purchase the supplies myself.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer June 02, 2017

Great customer service.

by - Verified Customer May 30, 2017

I had the headlights defogged on my older model car. They did a nice job and were very polite. It was a good experience overall.

by - Verified Customer May 14, 2017

Good and efficient.

by - Verified Customer May 08, 2017

Service was good and people were courteous.

by - Verified Customer May 01, 2017

Friendly and welcoming service.

by - Verified Customer May 01, 2017

I called for a 2 wheel alignment since I had just replaced a tie rod end. The guy argues with me a bout having a 4 wheel alignment to the point that I just conceded. When I get to the shop they tell me that I need to replace both upper control arms and the other tie rod end.Then they charged me $30 to do so. All they did was drive the car and look in the wheel wells, nowhere near the price of a 2 wheel alignment. Then 50 miles later my lower control arm came apart and leaves me stranded alongside the road. How could this part be that bad and nobody says a word about it? I have never been so displeased with an experience.

by - Verified Customer April 28, 2017

Very good.

by - Verified Customer March 29, 2017

Waiting area small and dirty. Left a lot of white spots/overspray all over front of car. Had a Groupon. I guess you get what you pay for.

by - Verified Customer March 28, 2017

Excellent value with Groupon.

by - Verified Customer March 26, 2017

It was a good experience. I would return.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer March 22, 2017

I like this shop a lot and have been there a few times now for various maintenance items. The person I've dealt with, Frank (I think), couldn't be nicer.

by - Verified Customer March 19, 2017

I got my car back and the glove box was broken and my car smelled like cigarette smoke, I took my car there to get the heat fixed and my heat was not really fixed well.

by - Verified Customer March 16, 2017

The Precision Tune Auto Care in Frederick Maryland is the best! The customer service was great! I will recommend it to my co-workers and friends.

by - Verified Customer March 15, 2017

I had an appointment at 2 PM. At 1:50 PM, I asked the front desk clerk why my car was still sitting in the same spot. I have been told the oil change and tire rotation would only take one hour. Finally, a technician moved my car and completed the service.

by - Verified Customer March 07, 2017

Worst place to do business with. Car wasn't ready on time, had to wait days for a part and never got a call saying the part was here. Seemed confused and prices are way to expensive for common things I can get at a junk yard.

by - Verified Customer March 06, 2017

Very personable and helpful.

by - Verified Customer March 02, 2017

Great experience. Welcoming staff. Great job!

by - Verified Customer February 21, 2017

The staff was very friendly. They did a good job on my car.

by - Verified Customer February 20, 2017

I want them to punch my free oil change card but they wouldn't because they said that I need to upgrade my oil. He gave me a hard time about it I called corporate and left a message about his behavior.

by - Verified Customer February 19, 2017

The headlight repair was awesome and quick.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer February 17, 2017

I was pleased with the service and the manager is polite to his customers.

by - Verified Customer February 16, 2017

Nice people and did great work.

by - Verified Customer February 12, 2017

Very good service.

by - Verified Customer February 03, 2017

Needed a MD state inspection, as I just moved here. I picked Precision Tune because they had a Groupon coupon (which was an excellent deal!). This was a great way for Precision Tune to introduce me to their business, and I'll certainly go back the next time I need service. The manager was very polite, courteous and professional, and was fine with communicating via pen-and-paper and text messaging due to my hearing loss. Would recommend.

by - Verified Customer February 03, 2017

Great service. Just wished transmission fluid was topped off after finding leak but not that top of oil change.

by - Verified Customer February 01, 2017

The final cost for the oil change was higher than advertised. So there is an advertising problem.

by - Verified Customer January 30, 2017

The reception was good and the service was excellent. However, I was pressured into buying new wiper blades for my vehicle so as to pass inspection. I know the blades I had were working well but they made me buy expensive blades before passing my vehicle. I was not very happy about this and I do not plan on ever returning to this shop in the future.

by - Verified Customer January 29, 2017

Nice people and did great work.

by - Verified Customer January 27, 2017

Honestly the guy in the shop where I went to was very nice & he even made me feel better about paying so much to get my car fixed.

by - Verified Customer January 23, 2017

A friend recommended this shop to me and I was a little hesitant because I've been to other locations and they tried to say I needed much more work done when I was only there for an oil change. However I'm glad I listened because this shop was fantastic. The work is done on time, everyone is friendly, and it's one of the only places where I don't feel like I was taken advantage of. Definitely coming here for my other car needs.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer January 20, 2017

Great

by - Verified Customer January 19, 2017

Great service.

by - Verified Customer January 15, 2017

I felt that I was overcharged for my tires and would not recommend Precision Tune Auto Care to anyone.

by - Verified Customer January 12, 2017

I felt very informed and taken care of. Ahmed was my technician and really knew Hondas. He made a list of what to save for and Frank prioritized them for me. Ahmed didn't do anything that wasn't absolutely necessary. I recommended my fiance get his state inspection here and he has an appointment for Saturday.

by - Verified Customer January 05, 2017

Very friendly and respectful. I'll go back and already told people about them.

by - Verified Customer December 25, 2016

When I picked up my car the check engine light was on. The mechanic resolved the problem while I waited.

by - Verified Customer December 21, 2016

I like the service, the staff, and the price. My only complaint is that when getting my tires rotated they seem to not check the pressure of the tires. This has happened on two consecutive occasions. Because I am having my spare rotated as well, checking the pressure matters.

by - Verified Customer December 18, 2016

It was great.

by - Verified Customer December 16, 2016

Experience was great.

by - Verified Customer December 13, 2016

3 o'clock appointment for an alignment. Left a little after 5.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer December 12, 2016

Thank you Frank, good to have you back. Stay well and keep up the good work.

by - Verified Customer December 11, 2016

I called about a charge. They could not tell me what vehicle it was on? How incompetent!

by - Verified Customer December 04, 2016

I went for a oil change. They told me I needed my cabin filter and air filter replaced and to change/fill my break fluid. It was going to cost about $150 dollars. I took my car to Crisswell, where I purchased it from, and they told me I did not need any work. So I almost wasted a lot of money. I know I'm going to eventually have to get them replaced but they made it seem like I needed to do it now, when Crisswell told me about another 10,000 miles.

by - Verified Customer November 16, 2016

Good job.

by - Verified Customer November 16, 2016

I have an old car, went in the day before for a dollar figure but there was some rusting that made it impossible to fix without fixing the rusty area also. The service was completed later than expected but well done, explained thoroughly, and everyone was very respectful, pleasant, and had good attitudes.

by - Verified Customer November 07, 2016

Staff was pleasant and work was done in a timely manner.

by - Verified Customer November 01, 2016

Great job and customer service.

by - Verified Customer October 02, 2016

Quick service. Friendly.

by September 29, 2016

Frank the customer service rep is the light of that location, a true gentleman and fun to talk too. Other customers who came to that location attested to his work etiquette.

by - Verified Customer September 23, 2016

Two weeks ago they replaced the brake pads on the front axle of my wife's car. Tonight, on her way home, the caliper came loose and started grinding the rotor. She pulled over and we had to have the car towed again to this shop to fix their installation problems.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer September 18, 2016

Fast service, excellent customer service and very reasonable rates.

by - Verified Customer September 18, 2016

Good service and breakdown of repairs

by - Verified Customer September 08, 2016

Work was good and efficient.

by September 08, 2016

Quick service, very good prices. Definitely going back.

by - Verified Customer May 30, 2016

Great customer service. Service performed was fast.

by May 23, 2016

It was alright.

by - Verified Customer May 18, 2016

They replaced my transmission in my 2005 Corolla and the problem was the transmission. They bent over backwards to resolve the mistake by installing a rebuilt transmission and didn't charge me for labor. They also gave me some free oil changes. When the work was completed the car had some rattles. After two visits to resolve these noises the problem was resolved. It took a numbers of visits to get everything done right but it did get done eventually. I will probably continue to use this shop in the future.

by - Verified Customer May 06, 2016

Very knowledgeable, efficient, and economical.

by - Verified Customer December 13, 2015

The price compares to others and the service was great.

by - Verified Customer December 11, 2015

Very pleasant and knowledgeable manager-- Frank Gusman== A+

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer December 11, 2015

They recorded that they did work that they didn't do because the machine was broken. They then said they would charge me a discounted rate to do it at another time. Very shady!

by - Verified Customer December 09, 2015

The guy that works in the front of the store, Frank, is a fantastic person. He has been there for awhile, but he left and came back and is still great. You couldn't pay him enough, he is a great person and works well with people. They do a good job and charge you a fair price.

by - Verified Customer December 09, 2015

Everything has been okay that I've had done so far. The car is running better!

by - Verified Customer December 08, 2015

While my vehicle was repaired well, there was a major breakdown in communication. A whole day lost my car was untouched. Car was ready at one point. I was on my way and called not to pick up because still an issue. Never got a call back, and shop closed without telling me what is happening. Grease stain on drivers seat.

by - Verified Customer December 02, 2015

Job done right, on time. Employees were friendly knowledgeable and thorough.

by - Verified Customer December 01, 2015

Good service / Great price.

by November 29, 2015

Excellent service at a reasonable price.

by - Verified Customer November 24, 2015

Good people, and good service. They are friendly, and very nice.

by - Verified Customer November 22, 2015

I consider the management to be honest and thier advice to be of good common sense.

by - Verified Customer November 20, 2015

On time, friendly, job done correctly.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by November 19, 2015

It was a very good place, but it did take a little while. The customer care was good, how people talked and acted, it was nice.

by - Verified Customer November 19, 2015

Great service. Convenient. Price is affordable.

by - Verified Customer November 18, 2015

Overall I still think this shop does a good job even if my last visit was not up to par as expected.

by - Verified Customer November 17, 2015

A specific employee by the name of Mike Morgan was very knowledgeable, and seemed honest. I've been there a number of times, and he's been a straight shooter with me every time. He's a guy I can trust. They're efficient, they get me in and out quick.

by - Verified Customer November 15, 2015

They took care of my car, and they were on time. They were very cordial. They did exactly what I wanted done, and they didn't try to push anything else on me. They were very clean, and it was comfortable while I was waiting.

by November 12, 2015

I would have given it a 10 but a gun came up missing out of our car. I'm fine there, but when my husband goes there, there is always a problem.

by - Verified Customer November 11, 2015

Good work...on time..fair price.

by - Verified Customer October 29, 2015

Good price / Timely service.

by - Verified Customer October 27, 2015

Excellent work and great employees.

by October 11, 2015

Always helpful and honest.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata
by - Verified Customer October 06, 2015

Very knowledgeable mechanics and management. They know what they work with and refer to someone more specialized when needed. Better turn around and availability than my overpriced dealership. Good value. (Could always do better on price.)

by - Verified Customer October 04, 2015

GOOD JOB.

by - Verified Customer September 28, 2015

Friendly and knowledgeable.

7 verified customers did not leave comments but provided these ratings:
by Sheila
by Joe
by David
by Matthew
by Ramsey
by Ragen
by Bhooma Venkata

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
95

The Frederick location of Precision Tune Auto Care has been serving the local community since 2009. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “knowledgeable”, “honest”, and “helpful”. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MESSAGE FROM THE SHOP

Precision Tune Auto Care is the fast, convenient and affordable solution to all of your car repair and routine vehicle maintenance needs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Precision Tune Auto Care 050-25
Pressed acceleration peddle and vehicle sp...
When is the last time you had a tune up? if not recently that is a good place to start. Also on a lot of cars the induction system gets clogged up with carbon from burning ethanol in our gas causing your engine trouble operating efficiently as well as limiting the performance.

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