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Pierson Automotive

RepairPal Certified Shop in Franklin

Pierson Automotive

21 Verified Reviews
(513) 666-5979
3456 S. Dixie Hwy
Franklin, OH 45005 USA
"Everyone works hard to do a good job and to make sure things are done right."
— Anne, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Brenda Peirson, Owner
  • Darren Heineman, Manager
  • Established 1992
  • 6 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
Pierson Automotive Reviews
21 Ratings
Displaying 1 - 15 of 21reviews
Helen
03/23/14
Verified Customer
I had to take it back twice for the same reason. I should not take it in twice. I am not really satisfied. Well, mostly they do an excellent job but this time maybe they didn't know the leak. It wasn't a big leak but it was a leak. Power-steering fluid leak is still there and I'm not satisfied. Usually they do an excellent job. I am just dissatisfied with this one.
Arnold
03/23/14
Verified Customer
It was a bit pricey but other than that they do good work.
Anne
03/12/14
Verified Customer
Everyone works hard to do a good job and to make sure things are done right.
Judi
03/12/14
Verified Customer
We have always found service to be efficient, friendly, and fair.
Patrica
03/23/14
Verified Customer
As always I got excellent service, and they were honest on the repairs that I needed.
Bill
03/23/14
Verified Customer
I have known the service manager for about 40 years so I am well satisfied.
Kevin
03/11/14
Verified Customer
The service team was very courteous and helpful. Shawn was a big help as was Opie in diagnosing the problem.
Keith
03/11/14
Verified Customer
Pierson is my go-to automotive service partner. I will go no where else.
Mary
03/23/14
Verified Customer
They were excellent, very polite and quick.
Dorothy
03/23/14
Verified Customer
I was satisfied when I called for the repair and I was satisfied when I picked up the car. I had good service. When I first called there I talked to Bob and he was very helpful and told me what to do and I did it. I took the car there, they told me how long it would take. When I got there the car was ready, I gave them the check, and everything went smoothly.
Mike
03/23/14
Verified Customer
I like the service, I like the people I deal with, and I like their response. They handled a problem for me.
Don
03/09/14
Verified Customer
Each and every time that I go to Pierson, I am treated very well. The work is performed in a timely manner and the staff is thorough.
Merle
03/09/14
Verified Customer
No appointment needed.
Gloria
03/05/14
Verified Customer
Always provide efficient, honest, friendly service.
Robert
02/26/14
Verified Customer
Have always had good service there.
Schedule an Appointment with Pierson Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (513) 666-5979
Need an appointment for today? Call the shop directly at (513) 666-5979
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
91
Tools & Equipment
100
Customer Service
93
Customer Amenities
98
Pierson Automotive has been serving the local Middletown community since 1992. Our review of this RepairPal Certified shop revealed a team of experienced professionals who continually demonstrate a commitment to ASE Certification and ongoing training. They work hard to stay current by attending some of the best automotive training available on a regular basis. This commitment, coupled with the proper tools and some of the best computer diagnostic equipment available, help them to accurately diagnose and repair your modern vehicle. These repairs are backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Car and light truck repair, Body Shop and Paint service. All Makes and models, Discounts and Coupons, Free WiFi, Coffee, Tea, Hot Chocolate. All Repairs Have Nationwide Warranty. Ase Certified Technicians. Quality Repairs and Friendly Staff.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ACDelco
  • NAPA
  • iATN
Map
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Schedule an Appointment with Pierson Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (513) 666-5979
Need an appointment for today? Call the shop directly at (513) 666-5979
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