Nice Car Care

(508) 637-5277
31 Verified Reviews

8:00am to 5:00pm
8:00am to 2:00pm


527 Beaver St
Franklin, MA 02038 USA


  • James Norris, Owner
  • Established 2013
  • 2 Auto Repair Mechanics on Staff
  • 47 Years of Car Repair Experience

Nice Car Care Reviews


31 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer August 08, 2017

Went as planned

by - Verified Customer July 27, 2017

Very professional and work finished in a timely manner

by - Verified Customer July 21, 2017

Highly recommend this shop. The owners are helpful and knowledgeable.

by - Verified Customer June 28, 2017


by - Verified Customer April 10, 2017

I was very pleased with the service and overall experience. I'll be returning.

by - Verified Customer December 29, 2016

Once again, no complaints.

by - Verified Customer December 19, 2016

They are always available and courteous!

by - Verified Customer December 04, 2016

Competent, caring and professional service.

by - Verified Customer October 12, 2016

I was extremely happy with their service. I had gone to one other automotive place in Franklin and they wanted to charge me close to 3 times the amount of money that Nice Car Care did for me. I would recommend them. They fixed the car. They were helpful. The service was quick. They are friendly and honest.

by - Verified Customer October 04, 2016

They were very pleasant they did the job well. They weren't pushy.

by September 25, 2016

I was very happy. The service was good. The attendants were good.

by September 22, 2016

They were reasonable, timely, and they did a good job.

by - Verified Customer September 20, 2016

It was thorough service.

by - Verified Customer September 14, 2016

Jim and crew were happy to check out my Honda on very short notice and reassured me that the check engine light was of no consequence right now. I appreciate that they did not take advantage of the light being on as other shops might have.

by - Verified Customer September 14, 2016

Always do a great job.

by - Verified Customer August 30, 2016

As always above and beyond.

by - Verified Customer August 29, 2016

I think that they are reliable. They get you an appointment. They let you know what the problem is. I think they are a good and reputable firm.

by - Verified Customer August 23, 2016

Always friendly and helpful. Easy to schedule appointments and get quality work done.

by - Verified Customer August 21, 2016

I needed some work done on my truck. They did the repair, but then I had an issue within a month later. I spoke to JIm and they were able to take care of it at no cost to myself. Jim was very helpful. I talked to him about getting a quote for some other work.

by - Verified Customer August 17, 2016

I bought the part and I took it over there and the guy had it done in about 4 hours. I thought that was pretty impressive. They were very kind and helpful.

by August 17, 2016

I was kind of unhappy when I brought my car in there. They had my car for 6 hours. I called if it was ready and they said there was nothing wrong with it. It was very aggravating. I need to bring it back to them to get it fixed. After that I would not use them again.

by - Verified Customer July 31, 2016

I went there and they were professional. They fixed my car.

by July 26, 2016

They do a very good job. They get the job done quick.

by - Verified Customer July 07, 2016

They are very nice. I like them very much. They do a good job.

by - Verified Customer June 26, 2016

They help me get towed and work on my care efficiently. They gave me a quote before they did the work so I knew what I was going to pay.

by June 26, 2016

The service there is always great, the people are friendly and they are quick.

by - Verified Customer June 20, 2016

They were very friendly, the cost was reasonable, and the service was prompt. I didn't pay for anything I didn't need.

by - Verified Customer May 08, 2016

They were very nice and very thorough with my car. They checked it out completely.

by - Verified Customer April 07, 2016

It was nice. I still had problems after. It was okay.

by - Verified Customer March 21, 2016

They are very considerate. They listen to my problem. They diagnosed it correctly. My car went away from their parking lot humming like a kitten. They are very knowledgeable. They absolutely conducted business in a professional manner. I would recommend them to any of my friends. In fact, I already have.

by - Verified Customer March 21, 2016

They are honest. They were quick. They did the job right.

RepairPal Scorecard


Nice Car Care has been serving the community of Franklin and the surrounding area since 2013. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “reliable”, “professional”, “knowledgeable” and "helpful". This location features a team of automotive technicians whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More


  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More


Nice Car care offers repair services that you can count on!
We proudly provide motorists in the Franklin area with comprehensive, professional general car care services. From oil changes to engine changes, our ASE certified professionals do it all!
Our staff has years of experience working on both domestic and import vehicles of all makes and models and will work with you to find cost effective repair and maintenance alternatives. Our goal is to offer the best services at affordable prices to get you back on the road in no time.
Built in 1984, this 5 bay repair facility has fixed tens of thousands of cars, and helped keep motorists on the road with confidence. Since we started out in 2013, our goal at Nice car Care has been to continue to provide expert repairs with the highest level of customer service possible.
We are passionate about great customer care throughout your experience with Nice Car Care. From reliable repairs to fair pricing, our team has you covered.


  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Get Directions to Nice Car Care