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J. White's Automotive

RepairPal Certified Shop in Framingham

J. White's Automotive

48 Verified Reviews
(508) 503-6997
1800 Worcester Rd
Framingham, MA 01702 USA
"They are honest, competent, and extremely considerate."
— Michele, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Jeff White, Manager
  • Established 2007
  • 4 Auto Repair Mechanics on Staff
  • 65 Years of Car Repair Experience
J. White's Automotive Reviews
48 Ratings
Displaying 1 - 15 of 48reviews
John
12/30/15
Verified Customer
Great mechanics, nice people, and accommodating service.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

The nice people absolutely includes our customers John. Thank you for being one and for taking the time to respond.

Michele
12/30/15
Verified Customer
They are honest, competent, and extremely considerate.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

We are honored too :). Thank you for taking the time to respond to the survey.

Gareth
12/29/15
Verified Customer
I trust them to do a good job at this time.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

Thank you for responding Gareth. Our goal is to keep that trust we have earned, by earning it each and every time you choose our shop for your automotive repairs and service.

Pam
12/29/15
Verified Customer
J. White's Automotive has been taking care of my Ford Edge for years. The Edge had an emergency gas leak that was a recall and no new plastic tanks were available at any Ford dealership. J. White's found a metal one on E-Bay and replaced it until the dealership received the required plastic tanks which they will install when I make the appointment.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

Thank you for responding Pam. I remember this repair, we got lucky when we got the last replacement tank in the state that was available for you. I wish I could tell you it was our deeply routed trade secret, but I will forever remember how lucky we were then and how grateful we were to be able to help you.

12/28/15
Verified Customer
Everyone at this shop is great and friendly. They are more than happy to educate you about the service needed for your car. They are extremely honest and helpful.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

Thank you for posting your observations. Being of service to you is the best part of our jobs. It is really nice to know that this shines through to you!

John
12/27/15
Verified Customer
Those at J whites have been very professional and friendly.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

We really appreciate your taking the time to respond John. Our customers make it easy to be friendly. Our ongoing training makes it easy to be professional. Thank you for allowing us to be the shop that keeps you in the ride of your choice.

Doug
12/22/15
Verified Customer
Highly competent and great service.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

All that training mixed with a passionate staff, seems to be a good recipe here. Thank you for taking the time to respond Doug.

Kevin
12/22/15
Verified Customer
Good communication and quality work.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

We will do everything possible to keep it that way too! Thank you for taking the time to post Kevin.

Carol
12/22/15
Verified Customer
They are excellent.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

We think the same about our customers Carol. We appreciate your taking the time to respond. Thank you.

Laura
12/21/15
Verified Customer
Although overall services were well done, there were technical issues with repairs.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

We look forward to rectifying those issues for you Laura. Sometimes we run into defective parts or a tough problem to diagnose, and we don't like it as much as our customers when it happens. We appreciate your taking the time to respond and your understanding of the repair process. Thank you.

Ken
12/20/15
Verified Customer
I like their service.
Reply from J. White's Automotive
by J Whites Automotive, January 15, 2016

We like your response, and are grateful that you took the time to post. Thank you Ken.

Paul
12/17/15
Verified Customer
Friendly knowledgeable staff.
Alfonso
12/16/15
Verified Customer
J White and team have always been very excellent to deal with my 2006 Range Rover.
Laurie
12/16/15
Verified Customer
Their work is first rate, and the people are customer satisfaction oriented and are careful and conscientious in all aspects of their service.
Scott
12/08/15
Verified Customer
Superb service all around.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
93
Tools & Equipment
100
Customer Service
92
Customer Amenities
93
J. White's Automotive has been serving the community of Framingham and the surrounding area since 2007. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “helpful”, “friendly”, “accommodating”, “honest”, and “knowledgeable”. This location features a staff of automotive professionals whose experience, commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Our Entire Team Is Committed To Keeping You In The Ride Of Your Choiceâ„¢ Our business is a full service general repair shop that works on all makes and models. We also have a specialty division for Land Rovers and vintage restorations. We look forward to being your automotive shop and assisting you with any and all of your needs. Keeping people in the ride of their choice is our passion, art, craft and trade. We invite you to stop by anytime to meet the team committed to serving you, your friends, your family, and your referrals for life, through excellent service, skill, communication, value and experience.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to J. White's Automotive
What verified customers have to say about J. White's Automotive
Would recommend to a friend
92%
Car was ready when promised
95%
Did not feel sales pressure
98%
Car was fixed correctly the first time
89%
Customer was treated respectfully
95%
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