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Bonded Transmission & Auto Repair

RepairPal Certified Shop in Framingham

Bonded Transmission & Auto Repair

29 Verified Reviews
(508) 392-5697
111 Beaver St
Framingham, MA 01702 USA
"Quality service and workmanship on repairs."
— Brian, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Michael Hines, Owner
  • Established 1988
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 95 Years of Car Repair Experience
Bonded Transmission & Auto Repair Reviews
29 Ratings
Displaying 1 - 15 of 22reviews
Dave
11/29/13
Verified Customer
They were very cooperative and do everything you say. They are excellent and fair.
11/26/13
Verified Customer
They work with you.
11/21/13
Verified Customer
They made an effort and I feel they tried. The transmission was not completely repaired the first time and there were problems. It could not be fixed so they suggested to trade in the car.
Brian
11/20/13
Verified Customer
Quality service and workmanship on repairs.
Tasha Lee
11/20/13
Verified Customer
They were efficient, quick, and kind. My car suddenly broke, they took my car in and ordered the part I needed, and they got my car back to me the next day.
Aguinaldo
11/19/13
Verified Customer
They did a good job, the service was fast and they're polite.
Bruce
11/14/13
Verified Customer
Job was done well and on-time.
Michael
11/10/13
Verified Customer
The service was very professional. They explained what they were going to do. They actually recommended that one fix not be performed. They completed the work when they said they would.
11/07/13
Verified Customer
I took the car for a transmission fluid leak which was noticed by my regular mechanic who recommended Bonded Transmission. Bonded transmission charged me over $1000 for the problem, it was supposed to have been fixed. They did a lot of things which I think were not required. I had to take my car 3 times before they had the problem isolated and resolved. This was only after I pointed out to them where exactly the fluid was leaking from. To be honest, I feel that a lot of unnecessary things were done to the car without diagnosing the real problem. The car leaked a large amount of transmission fluid on my driveway(which damaged my driveway) the day after I brought the car from your shop. I really feel that I was charged for unnecessary repairs and was taken advantage of. It is really shameful and unprofessional the way this issue was handled. Can you imagine that you have to bring the vehicle 3 times to a resolve one problem!!!!! You are supposed to be experts. I really appreciate a reply justifying your side of the story.
Reply from Bonded Transmission & Auto Repair
by bondedtransmission, July 13, 2016

I am sorry that I just identified this review and I apologize for the inconvenience that you went through. If I am reviewing the proper transaction the original leak was from the front of the transmission where the transmission is mounted to the engine. The subsequent visits where for a vibration that you experienced was for a failed transmission mount and 3 month later the leak was from the transmission pan gasket which was as a result of us improperly torqueing the transmission pan or a defective gasket. I would be happy to provide you with a free transmission service or engine oil change for your inconvenience.
-Mike

11/06/13
Verified Customer
Good service, good price, on-time delivery
Alexia
11/03/13
Verified Customer
Their service is just great.
Charles
11/03/13
Verified Customer
Good service with fair prices.
Raymond
10/25/13
Verified Customer
Fast, professional and reasonable, good communication through the process.
10/11/13
Verified Customer
Straight answer people, very reasonable prices, lots of recommendations and Thank-you notes - all the ingredients for establishing a life-long trust in the shop!
10/11/13
Verified Customer
Great to work with. Listen, communicate well, do good work, reasonable prices.
Schedule an Appointment with Bonded Transmission & Auto Repair
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (508) 392-5697
Need an appointment for today? Call the shop directly at (508) 392-5697
RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
90
Tools & Equipment
92
Customer Service
88
Customer Amenities
95
Bonded Transmissions and Auto Repair has been serving the Framingham community since 1988. It was established by Michael Hines and is a family owned and operated business that prides itself in it's ability to effectively communicate and offer solutions to your automotive problems. This has been a family owned business since 1962. Michael prides himself in the quality of the staff he employs. This team features a mix of very experienced ASE Certified professionals and ambitious up and coming technicians who all attend ongoing training in order to stay current with the industries latest technologies and trends. They have specialized training and certifications in transmission repair and replacement. An investment has been made in some of the industries best automotive tools and computer diagnostic equipment to ensure that accurate professional repairs are made to your vehicles. The minimum warranty they offer is 12-months / 12,000-miles with warranty on transmission work from 18-months / 18,000-miles to 36-month unlimited depending on the type of repair or replacement that is done. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a clean comfortable waiting area are available for your convenience.
Details
Message From the Shop
We are the Metrowest's most experience transmission specialty repair facility, being family owned and operated, serving the area since 1962. We are a full service facility and can handle all your automotive needs. We fix transmission problems that others replace transmissions for and we are "The Straight Answer People".
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Questions Answered by Bonded Transmission & Auto Repair
I Thought It Had A Timing Chain on 2007 Jeep Compass
If it is a 2.0L or a 2.4L it has a chain and not a belt.
Ptu Replacement Really $1500??? Can It Be Done For Less? on 2007 Lincoln MKX
There are always option but if you plan is to keep the vehicle a factory replacement unit should be installed and although $1500 is reasonable you may we normally charge @$1290 plus tax. There have also been noise complaints from the rear differential that sound like PTU/Transfer case failure. Does the noise change when you go on and off the gas pedal or stay constant and increase with road speed?
Mike Hines
Bonded Transmission
508-872-1119
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Schedule an Appointment with Bonded Transmission & Auto Repair
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Need an appointment for today? Call the shop directly at (508) 392-5697
Need an appointment for today? Call the shop directly at (508) 392-5697
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