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J C Auto

(707) 722-9024
31 Verified Reviews

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

1500 Ronald Ave
Fortuna, CA 95540 USA

AUTO REPAIR EXPERIENCE

  • Jason Church, Manager
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 16 Years of Car Repair Experience

J C Auto Reviews

OVERALL RATING

31 Verified Reviews
5 stars
(23)
4 stars
(3)
3 stars
(2)
2 stars
(2)
1 star
(1)
by - Verified Customer November 30, 2017

Jc Auto is decent. Maybe the best in Humboldt. But I was left with a sour taste in my mouth for two reasons.
1. They ordered a part from Germany, a computer, and didn't know/didn't say that it would require programming at a dealer to function. We would have just taken it to a dealer if that was the case rather than wait for the part. In the end, this part didn't even fix it.
2. They towed our car around eureka trying to get the Ecu programmed without informing us, and charged us 300 for that tow. It was with their own tow truck, BTW, so they could have waived it since they gave us an inoperable car, or at least told us ahead of time. We were called while it was already on transit and about to return home.

Overall, They have been courteous and helped push back on our insurance trying to sheist us, so I can say they are bad. I appreciate what they did... But it didn't fix our car and actually surprised us with extra fees and made our car fully inoperable rather than just having

by - Verified Customer November 05, 2017

This is a great shop they work on all my cars

by - Verified Customer September 20, 2017

I've been using JC Auto for years, and they always exceed my expectations with their customer service and ethics.

by - Verified Customer July 31, 2017

Love this place - we take all our vehicles there and trust them with everything. JC Auto ROCKS!

by - Verified Customer July 12, 2017

Had to get a few things done, everything is perfect now and the car runs great.

by - Verified Customer June 21, 2017

Always a pleasure when dealing with JC Auto

by - Verified Customer March 26, 2017

I felt like everyone took good care of me. I really appreciated that they got me in so quickly and back on the road by the next morning.

by - Verified Customer March 21, 2017

I only go to this shop. They do great work. The guy up front can't always seem to answer my questions, but otherwise they always deliver great service.

by - Verified Customer March 14, 2017

The work they did was done perfectly. Very happy.

by - Verified Customer March 12, 2017

This was my first time into the shop and unfortunately a bad part was put in and ultimately had to bring the vehicle back in, BUT they replaced it and did the work for free.

by - Verified Customer February 22, 2017

I had a great experience with JC Auto. They fixed what was needed when I brought my pickup in.

by - Verified Customer February 08, 2017

We like JC Auto because they're close by and it's nice to have a local shop. My dad actually brought my car in and there was some confusion with what services would be at no cost, but it all worked out. Everything ended up being explained and we'd continue using them. This was our 2nd time here.

by - Verified Customer February 05, 2017

This was my first visit to JC Auto. I just brought my vehicle in for an oil change. The price was fair and there was no pressure for other repairs.

by - Verified Customer January 31, 2017

I've been going here for years, the service brings us back.

by - Verified Customer January 29, 2017

We were happy with the shop but didn't end up moving forward with getting the work done. Just made more sense to get a newer car. This one was old and needed a lot of work. We had a good experience with JC Auto though.

by - Verified Customer January 25, 2017

After it was flushed it developed some leaks. They refused to look at the leaks after they worked on it unless I paid 100 dollars.

by - Verified Customer January 24, 2017

Everyone was quick and efficient but still friendly. I was very pleased.

by - Verified Customer January 18, 2017

Although it's been awhile since I've been into this shop, I can say it's always been a pleasant experience.

by - Verified Customer January 16, 2017

They are always great, that's why I am their customer.

by - Verified Customer January 09, 2017

Very good company. Always good about being prompt and friendly.

by - Verified Customer December 27, 2016

They are always so great! We feel very confident in their honesty.

by - Verified Customer December 22, 2016

Everything went very well. I would come back here.

by - Verified Customer December 19, 2016

We definitely still had issues after we brought our vehicle into this shop. We were traveling and just passed through this area and ended up taking it to a shop near us.

by - Verified Customer December 19, 2016

They did a great job. The car is running fine and the service was perfect.

by - Verified Customer December 14, 2016

I was ok with the service. Nothing went wrong.

by - Verified Customer December 12, 2016

The service was great here! I unfortunately, totaled the vehicle after coming into the shop, but I would most definitely bring in my new vehicle if needed.

by - Verified Customer December 12, 2016

The prices are really reasonable. They fit me in really quickly which I really appreciated.

by - Verified Customer December 12, 2016

They were wonderful!

by - Verified Customer December 08, 2016

Excellent shop. I would say their prices are the best in this area.

by - Verified Customer December 06, 2016

Never have issues at this shop. Great local place.

by - Verified Customer December 05, 2016

They are really great guys over there. The only problem that I have had was that when the oil change was done it left a smell everytime I drive it. I plan to take it back over there, but I haven't been able to drive recently. But I feel confident they would fix the issue if I brought it back in.


RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
80
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
91

J C Auto was established in 2012 and has been providing Fortuna and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well-trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “wonderful”, “friendly”, and “excellent”. Early bird vehicle drop-off and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet

MAKES WE SERVE

  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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