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Rick & Ray's Auto Plaza Center

RepairPal Certified Shop in Fort Worth

Rick & Ray's Auto Plaza Center

262 Verified Reviews
(817) 835-8654
2425 Cullen Street
Fort Worth, TX 76107 USA
"I trust them and I like them, they are good. They did a job and did it well."
— Elaine, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Sergio Garza, Manager
  • Established 1994
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 92 Years of Car Repair Experience
Rick & Ray's Auto Plaza Center Reviews
262 Ratings
Displaying 1 - 15 of 254reviews
Monica
01/27/19
Verified Customer
excellent
Manuel
02/04/19
Verified Customer
They are very good and courteous.
Mike
01/27/19
Verified Customer
I have done business with Rick and Ray's Auto Plaza for a number of years and have always been more than pleased with their expertise and service. Every staff member is professional and takes the time to explain the problem(s) and options. They have always fixed the problem the first time at exactly the price quoted. They even paid for the Uber to get me to work while they had my vehicle.
Chad
01/28/19
Verified Customer
It was great
Matthew
01/30/19
Verified Customer
They were quick and professional in repairing both of my cars problems. They offered other needs for my car (fluid replacing) but never pressured me into it. Overall very satisfied.
Ron
01/21/19
Verified Customer
The staff is very friendly and knowledgeable and i highly recommend their services
Austin
01/24/19
Verified Customer
Jamey is awesome. He's been fixing my family's cars for over 20 years and we've always been satisfied. I'll definitely be coming back. Give that man a raise!!!
Mark
01/23/19
Verified Customer
Staff was very friendly and helpful. I wasn't too happy with the price of the parts needed to repair my car. I found the same parts online for a lot cheaper. I'm not sure if the quality of the parts used by the shop were better than what I found online or if there was a warranty included as to why the price difference was so great.
Bill
01/23/19
Verified Customer
Good crew, thorough work, friendly customer service
Donna
01/17/19
Verified Customer
They always have time to fit me in.
Renee
01/16/19
Verified Customer
Good
Charles
01/16/19
Verified Customer
Absolute professionalism!
Terry
01/14/19
Verified Customer
I went in for state inspection. Everything was done promptly and efficiently.
Akpedje
01/14/19
Verified Customer
The service adviser updated me very often and explain all the work that was done.
Bjorn
01/03/19
Verified Customer
Great shop. Very straight forward and willing to give me a price prior to starting. Definitely, recommend.
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
98
Customer Amenities
95
Rick and Ray's Auto Plaza has established a reputation over the past 19+ years of providing it's customers with an uncompromising level of customer service mixed with a strong dose of ongoing technical training on the newest advancements in auto repair. This team of very experienced ASE Certified professionals are experts in emissions repairs. This training coupled with some of the best automotive tools and computer diagnostic equipment make this RepairPal Certified shop a great place for your modern vehicle. They are capable of repairs ranging from emissions related repairs to check engine light diagnosis to tires and alignment. They back this work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, Saturday hours, early bird drop off, and a clean comfortable waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
We have a 3 yr/ 36,000 mile warranty which is best in the industry. One day service is our goal. Electronic Condition Health report performed on every car - free. We service all makes and all models. Any mechanical repair or maintenance needs you might have. You will not find a more equipped shop in the area. We have a 25 bay shop with 15 hydraulic lifts. State of the art equipment to meet all of your vehicle needs. We have 7 A.S.E. certified techs that can service any concern you have. We have a beautiful waiting room with tv and coffee. Of course we have wifi. Our world class facility is built to impress. What sets us apart is our people. The whole staff is here to serve. We stand behind everything we do with an industry leading 3 years/36,000 mile warranty. You will never have to go to another shop for repairs on any of your vehicles. We truly do it all.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • iATN
Map
Get Directions to Rick & Ray's Auto Plaza Center
What verified customers have to say about Rick & Ray's Auto Plaza Center
Would recommend to a friend
91%
Car was ready when promised
93%
Did not feel sales pressure
92%
Car was fixed correctly the first time
91%
Customer was treated respectfully
95%
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