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Rick & Ray's Auto Plaza Center

RepairPal Certified Shop in Fort Worth

Rick & Ray's Auto Plaza Center

318 Verified Reviews
(817) 835-8654
2425 Cullen Street
Fort Worth, TX 76107 USA
"I trust them and I like them, they are good. They did a job and did it well."
— Elaine, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Sergio Garza, Manager
  • Established 1994
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 92 Years of Car Repair Experience
Rick & Ray's Auto Plaza Center Reviews
318 Ratings
Displaying 1 - 15 of 310reviews
Homer
05/12/19
Verified Customer
Great service
Alice
05/07/19
Verified Customer
I visited Rick and Ray's to receive help with my car window and to have them install another part my car needed. On the other part they said they had again gotten the wrong part. Then began talking about getting new headlights instead. And on the bill, they said I declined the needed part. Untrue! They led me in a direction I did not want to pursue on my car.
Philip
04/22/19
Verified Customer
Best shop in Fort Worth!
Laura
05/05/19
Verified Customer
Jamie, Sergio and team are great! Thank you
Bud
05/02/19
Verified Customer
Work was done with precision and communication is excellent.
Mitch
05/02/19
Verified Customer
Your dedication to my car went beyond the service. My car didn't start afterward and your team came out and ensured it was working. I don't know of any auto shops that would do that.
Kiana
04/15/19
Verified Customer
Great communication and quality work.
Alvin J
05/02/19
Verified Customer
Always receive a comprehensive analysis of my auto. Fair price for trustworthy work.
Jose
05/01/19
Verified Customer
Friendly and clean place and I would return to use the services. Rick & Ray's Auto plaza. Definitely go back to this place to give service to my car.
Mike
04/28/19
Verified Customer
Thoughtful. Research the problem completely. Adjust based on new information. Fun to joke with.
Rick
04/25/19
Verified Customer
ok. just ok. i brought the car in to find out about air conditioning, and they only wanted to talk about their inspection. told them the car had brand new tires and just had an oil change and they told me how the car didn't need tires or an oil change? waste of time. Still don't know if the AC is working correctly because all they did was replace Freon and a prior shop had told me there was a leak but they could not locate the leak. R&R also didn't find source of leak but put in Freon and a dye test - the result of dye test yet to be determined.
Michelle
04/23/19
Verified Customer
I had a courtesy inspection and state inspection done on my vehicle. The detailed report included photos and indicated what repairs were urgent, which could wait a while and which were not time sensitive at all. Sergio went over everything and gave me honest feedback on my vehicle. I scheduled a repair appointment that fit my schedule. I know they will get it fixed correctly and on time as always.
Janice
04/24/19
Verified Customer
We've been using Auto Plaza for over 20 years. They are the best garage in Fort Worth. Always up front about everything and never try to take advantage of us. Great personnel!
Victoria
04/24/19
Verified Customer
The staff are Amazing!! They are VERY KNOWLEDGEABLE, and transparent. Great customer service and service.
Steve
04/21/19
Verified Customer
They did a great job.
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
98
Customer Amenities
95
Rick and Ray's Auto Plaza has established a reputation over the past 19+ years of providing it's customers with an uncompromising level of customer service mixed with a strong dose of ongoing technical training on the newest advancements in auto repair. This team of very experienced ASE Certified professionals are experts in emissions repairs. This training coupled with some of the best automotive tools and computer diagnostic equipment make this RepairPal Certified shop a great place for your modern vehicle. They are capable of repairs ranging from emissions related repairs to check engine light diagnosis to tires and alignment. They back this work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, Saturday hours, early bird drop off, and a clean comfortable waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
We have a 3 yr/ 36,000 mile warranty which is best in the industry. One day service is our goal. Electronic Condition Health report performed on every car - free. We service all makes and all models. Any mechanical repair or maintenance needs you might have. You will not find a more equipped shop in the area. We have a 25 bay shop with 15 hydraulic lifts. State of the art equipment to meet all of your vehicle needs. We have 7 A.S.E. certified techs that can service any concern you have. We have a beautiful waiting room with tv and coffee. Of course we have wifi. Our world class facility is built to impress. What sets us apart is our people. The whole staff is here to serve. We stand behind everything we do with an industry leading 3 years/36,000 mile warranty. You will never have to go to another shop for repairs on any of your vehicles. We truly do it all.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • iATN
Map
Get Directions to Rick & Ray's Auto Plaza Center
What verified customers have to say about Rick & Ray's Auto Plaza Center
Would recommend to a friend
92%
Car was ready when promised
93%
Did not feel sales pressure
92%
Car was fixed correctly the first time
91%
Customer was treated respectfully
96%
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