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Neese Automotive

RepairPal Certified Shop in Fort Walton Beach

Neese Automotive

39 Verified Reviews
(850) 391-0548
838A Navy St
Fort Walton Beach, FL 32547 USA
"I have been taking my vehicles to Neese for years now and always have a great experience. They are honest and reasonably priced."
— Justin, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Jacquelyn Neese, Manager
  • Established 2003
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 100 Years of Car Repair Experience
Neese Automotive Reviews
39 Ratings
Displaying 1 - 15 of 37reviews
Debbie
05/07/19
Verified Customer
Lack of communication and I ended up picking my car up after they had it a day and a half without them putting it on a lift. Never again
Taylor
05/08/19
Verified Customer
Front desk was unhelpful when I asked specific questions about repairs. She became very defensive and evasive about what repairs were needed and the cost. Told my employee for me not to call again which was most unprofessional. I would NOT EVER recommend them
Todd
04/28/19
Verified Customer
Jackie is just awesome! I've not been disappointed not one time since I've had Neese Automotive as my go to for auto repairs. Great job guy. The labor costs could be cheaper. But, they've still given me satisfactory work each and every time!
Paul
04/23/19
Verified Customer
Neese Automotive fixed my A/C problem the same day. Cost was very reasonable for the work that had to be done. They also provide a military discount. Highly recommend them for all you car servicing.
Robert
04/14/19
Verified Customer
Friendly and always telling me where my truck was in getting repaired.
Jimmy
03/27/19
Verified Customer
Great work!
Brian
03/24/19
Verified Customer
The best place in town to take your car to get worked on. I wouldn't take mine anywhere else.
Sandy
03/19/19
Verified Customer
Excellent experience!!! We will definitely be back!
Thomas
03/13/19
Verified Customer
I read reviews about how great the service and price were for this shop. Took my car in for regular maintenance and was not disappointed. They didn't try to pressure me with a bunch of extra maintenance, explained everything that they did and were courteous and reasonably priced. Will definitely take my car back here again in the future. Thanks!
Glenn
03/14/19
Verified Customer
Awesome, professional people.
Kendall
03/13/19
Verified Customer
Great service. I loved Jack greeting me at the window. The truck was fixed very fast and everything was explained.
Daniel
03/03/19
Verified Customer
Positive, accommodating, explanatory, and courteous. Strongly recommend.
Mark
03/04/19
Verified Customer
You have 3 options when getting a major repair, such as mine done. It can ether be done fast, done cheap or done right. I went with done right and have no regrets. I have a decent knowledge of automotive engines and repair and they were right on, no B.S. I will for sure recommend and use them in the future.
Alicia
02/26/19
Verified Customer
Neese Automotive has always been honest and a pleasure to work with, I have taken all the cars I've owned there for at least the past 5 years. From GMC to Toyota to now my Chevy, my experience has always been flawless.
John
02/19/19
Verified Customer
Awesome job
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
97
Customer Service
91
Customer Amenities
91
Neese Automotive was established in 2003 and has been providing Fort Walton Beach and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “honest”, “excellent”, “outstanding”, and “helpful”. Early bird drop off and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For over a decade, Neese Automotive has offered high quality maintenance and auto repair in Fort Walton Beach and the surrounding areas. Getting a car back out on the road as fast as possible may sound ideal, but if the work is rushed and the car is still at risk, then what’s the point? This is why Neese is careful about the work it performs. They do the work at an optimal speed while making sure everything checks out. Eliminating potential future issues is a top priority for Neese, which is why they offer preventive maintenance to check your vehicle for old and worn tires, low coolant levels, and low or old engine oil, to name a few common issues. Neese is family owned and operated, a fact that cannot be overlooked. Neese Automotive offers their services to the people of Fort Walton Beach, Destin, Shalimar, Niceville, Navarre and both Eglin and Hurlburt Air Force Bases. Neese has provided excellent auto repair in Fort Walton Beach for years. Any failure can be diagnosed, any problem can be fixed, and any customer will be satisfied by the result. Don’t settle for less when it comes to your vehicle; you want premier, high quality work performed by a high quality company. Neese only employs the most qualified and courteous mechanics, because any family owned business wants its customers to feel like they are part of that family. To know you are being taken care of, and your vehicle is in reliable hands is nothing short of comforting.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • Jasper
Map
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What verified customers have to say about Neese Automotive
Would recommend to a friend
86%
Car was ready when promised
90%
Did not feel sales pressure
92%
Car was fixed correctly the first time
87%
Customer was treated respectfully
92%
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