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Fort Mill Auto Service and Fleet

RepairPal Certified Shop in Fort Mill

Fort Mill Auto Service and Fleet

225 Verified Reviews
(803) 618-4683
3215 Hwy 21
Fort Mill, SC 29715 USA
"Service at Fort Mill Auto Service & Fleet is excellent. The owner warmly greets customers, and the staff goes beyond the call of duty to ensure my car is fixed and working well. They explain issues with my vehicle very clearly and they communicate regularly to keep me abreast of changes in my repair and bill. "
— Denita, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Kevin Gibson, Owner
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 30 Years of Car Repair Experience
Fort Mill Auto Service and Fleet Reviews
225 Ratings
Displaying 1 - 15 of 217reviews
Andy
02/07/19
Verified Customer
Staff is great - Kevin and Andre were very pleasant and responsive to calls/emails. We took our SUV in for what we thought was a minor thing and wound up having multiple major things wrong. I am thankful they found all that stuff before the extended warranty expired! We did have some friction with my MaxCare warranty vacillating on whether or not they'd cover replacing a motor mount. This boiled down to an item I paid for (brake job) being mischaracterized by MaxCare as them paying FMAS for labor to fix a motor mount. The bill from FMAS said only repair/replace and did not go into any detail. This could have been avoided with sufficiently detailed documentation. The other disappointment was they missed that my A/C was not working. I ended up getting that fixed at the dealer, so I got to pay two deductibles instead of one not optimal. That being said, the quality of the work FMAS did seems very good, and I got a detailed explanation of everything they did.
Kenneth
01/31/19
Verified Customer
Great work, they were honest and upfront with me. It was a great experience all around.
Kim
01/24/19
Verified Customer
Highly recommend Fort Mill Auto, excellent service and professionalism.
Mary
01/13/19
Verified Customer
Staff and owners alway courteous and helpful. I have recommended them several times to friends. I am never disappointed with the service.
Robin
01/07/19
Verified Customer
Excellent and courteous staff!
Tiffany
01/06/19
Verified Customer
Kevin and his team did a great job from start to finish. They are super helpful and explain everything in a very thorough way. I will be returning and would recommend them to others.
Danielle
01/03/19
Verified Customer
I got a flat tire during my lunch break. And just so happened to pull into Fort Mill Auto. Kevin and the staff were kind enough to order, pick up, and install my tire without hesitation!! Awesome customer service! Thanks again!
Kevin
01/01/19
Verified Customer
A very professional local repair shop where repairs are diagnosed correctly at reasonable cost. Owner and staff kept me informed of required repair and were flexible on getting my car in. I highly recommend them.
Bob
12/18/18
Verified Customer
Brought my car in for an oil change and battery check Got a call that my oil didn't need to be changed for 2000 more miles. Checked the battery, and was replaced, never a problem with them.
Patty
12/12/18
Verified Customer
We bring all of our vehicles to have service at Fort Mill Auto. They are very flexible and get the repairs done on time.
Sonja
12/05/18
Verified Customer
They worked fast, staff was friendly and price was fair.
Ashley
11/23/18
Verified Customer
Great customer service and quality service!!
Kammy
10/18/18
Verified Customer
I had a great experience working with Fort Mill Auto Service & Fleet. They tried to get a better price than dealership on spare parts for an older car... Unfortunately, the wrong part was delivered and the only option was to wait for the dealership to send, which took a while. However, every time I was in the shop waiting for my car the folks there were very friendly and completed the work quickly and effectively :-) Thank you!!!
Kayleigh
11/07/18
Verified Customer
Extremely friendly staff. Explained any issues with my car thoroughly and the solution to fix it. Pricing was reasonable.
Zankhna
10/29/18
Verified Customer
Hi Kevin everything was excellent as always when I came in last week!! Andre and Nick were friendly and quick service. Thank you for taking the time to ask about my excellent experience at Fort Mill. Auto Service and Fleet!
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
92
Customer Amenities
95
The team at Fort Mill Auto Service and Fleet takes great pride in serving Fort Mill and the surrounding area. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “trustworthy”, “professional”, “incredible”, and “accommodating”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
To provide low-cost, high quality auto repairs and to consistently exceed the expectations of the customer. To provide a fun, dynamic, innovative, satisfying customer service experience. Our maintenance program will protect your factory and extended warranty. Ask about our extended warranty coverage on all repairs.To provide low-cost, High quality auto repairs and to consistently exceed the expectations of the customer. To provide a fun, dynamic, innovative, satisfying customer service experience. Our maintenance program will protect your factory and extended warranty. Ask about our extended warranty coverage on all repairs. Open Saturday 9am to 1pm by appointment.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Questions Answered by Fort Mill Auto Service and Fleet
What Causes The Traction Control Light To Come On?
on 2006 Pontiac G6
POSSIBLE FAULTY ABS SENSOR THAT LOCATED ON THE HUB BEARING ASSEMBLY
Mechanic Replaced My Mirror With The Wrong Mirror. Do I Have To Pay? on 2010 Audi A4
MISTAKES HAPPEN THE BEST THING TO DO IS TO PAY THE DIFFERENCE FOR THE CORRCECT PART BUT DONT PAY ANY LABOR
I Get A Gas Smell In The Cabin,Sometimes Idles Low When First Start Engine,Help on 2001 Toyota Highlander
Make sure the vacuum lines on the air box are not disconnected from the air box. Those lines are part of the evap system and often get disconnected after checking the air filter.
Left Front Axle on 2002 Volkswagen Passat
it's best to repalce the axel shaft assy for around $189 or just to replace the boot only you would pay around $161 since the price difference it not much it's always good to replace the complete assy.
Map
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What verified customers have to say about Fort Mill Auto Service and Fleet
Would recommend to a friend
97%
Car was ready when promised
97%
Did not feel sales pressure
97%
Car was fixed correctly the first time
96%
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