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Fort Mill Auto Service and Fleet

(803) 937-2690
166 Verified Reviews
automastersfortmill@gmail.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

3215 Hwy 21
Fort Mill, SC 29715 USA

AUTO REPAIR EXPERIENCE

  • Kevin Gibson, Owner
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technician
  • 30 Years of Car Repair Experience

Fort Mill Auto Service and Fleet Reviews

OVERALL RATING

166 Verified Reviews
5 stars
(114)
4 stars
(38)
3 stars
(8)
2 stars
(2)
1 star
(4)
by - Verified Customer January 04, 2018

I highly recommend Fort Mill Auto Service and Fleet! They take customer service seriously and do great work!

by - Verified Customer January 02, 2018

Been going to this shop for years. The owner Kevin is awesome. Always great work. Fair prices.

by - Verified Customer December 25, 2017

Had problem with heat not working when I turned it on. It was checked out and deemed no leaks and hose issues. They are really honest cause they could have charged me unnecessarily but they told me all was well with my vehicle and all I needed was an oil change. My guess is it was operator error. I find them to be honest and operate with the utmost integrity and highly recommend. I plan to return as needed in future. Thank you!

by - Verified Customer December 11, 2017

oil change

by - Verified Customer November 16, 2017

Clean, comfortable environment with extremely knowledgeable and courteous staff and fair pricing for excellent work.

by - Verified Customer October 31, 2017

Phil worked with me on ordering the part and letting me bring my car in once the part arrived so that I wasn't without my car very long. Very much appreciate that. They are very understanding and empathetic to customers being without their car.

by - Verified Customer October 26, 2017

Great place in fort Mill and genuine people!

by - Verified Customer October 18, 2017

Awesome experience, thank you.

by - Verified Customer October 18, 2017

Professional, personal, and courteous as always

by - Verified Customer October 16, 2017

Good work, good price.

by - Verified Customer October 16, 2017

Scheduled service on my car for a sunroof drain line plug and a bad dim headlamp. Explained what I felt were the issues. They listened and they fixed the problems at a very reasonable price. I will have my vehicles serviced there in the future as will my daughter and her friends.

by - Verified Customer October 11, 2017

Chris is very knowledgable

by - Verified Customer October 05, 2017

Andre is a great guy. Got my battery replaced on short notice last week.

by - Verified Customer September 21, 2017

Very nice service and did what I asked them to do with no upsell going on

by - Verified Customer September 19, 2017

Chris James the technical did an excellent job of explaining issues involved with my car.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer September 19, 2017

Excellent work for a fair price, but I specifically appreciate how friendly everyone was whenever I was there.

by - Verified Customer September 14, 2017

OK!

by - Verified Customer September 04, 2017

As always Kevin and his staff are professional, courteous and knowledgeable.

by - Verified Customer August 29, 2017

Great work and experience. Will be back

by - Verified Customer August 28, 2017

Had a door handle replaced and an oil change. All the work was completed on schedule at a fair price. I'm cautious about premature recommendations, but based on this initial experience I intend to use Fort Mill Auto Service again and if future experiences are as good, I would certainly recommend them to others.

by - Verified Customer August 24, 2017

Awesome

by - Verified Customer August 22, 2017

This was my first visit. I knew by my driveway that I was leaking some type of fluid. Turns out the plug was not put back correctly from my last oil change.I will use this repair shop in the future as I was treated with respect and given a fair price.

by - Verified Customer August 15, 2017

The staff goes the extra mile

by - Verified Customer August 07, 2017

Have to to Fort Mill Auto Service many times. Will continue to return.

by - Verified Customer August 03, 2017

great experience...thanks!

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer July 26, 2017

Mechanics seemed to really want to please the customer and explain what they found.

by - Verified Customer July 06, 2017

Friendly and knowledgeable.

by - Verified Customer July 05, 2017

Nice place, friendly.

by - Verified Customer July 04, 2017

Your shop saved me nearly $3500 over what Hendrich BMW wanted to charge me for my ABS pump. You get a 'Bo Derek' perfect 10 in my book!!

by - Verified Customer July 02, 2017

Very professional and all work done was explained why, and visually shown

by - Verified Customer June 25, 2017

I appreciate the loaner car.

by - Verified Customer June 22, 2017

Great service will always use for all car issues, oil change or repairs. I may have found a price a bit lower elsewhere but the service, quality work and location is worth a few extra dollars. I'm not driving 5 mile to save $5

by - Verified Customer May 25, 2017

I paid over 1300 to get the sound out from under my hood and new brakes on my Ford F150. The sound remained and the brake pads on the front were put on backwards. I had to go to the Ford dealership and pay 1800 dollars to get rid of the sound and new brake pads. I have been coming here for everything for 2 years and have been treated good. I am very disappointed, when I called to complain I was hung up on.

by - Verified Customer May 24, 2017

Glad I found it!

by - Verified Customer May 24, 2017

Thanks for the good work.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer May 22, 2017

I have gotten everything I need done at the time when I took it in - nothing less and nothing more!

by - Verified Customer May 16, 2017

Great place.

by - Verified Customer May 14, 2017

Everything was great. My only complaint was that I think they accidentally reset the electronics in my car. All my radio presets were gone and my paring with my phone. They did not reset the oil change light notification, so I think they tried to, but just maybe switch a step or something. I was able to reset my oil light, so that's all good!

by - Verified Customer May 10, 2017

I'm content with the people and the quality work performed. Keep up the good work!

by - Verified Customer May 04, 2017

Good work done timely. Interactive discussion about work to be done with upfront pricing.

by - Verified Customer April 27, 2017

Friendly staff helpful and professional

by - Verified Customer April 26, 2017

My experience was great and I will return to have our other vehicles serviced here as well. Thank you

by - Verified Customer April 18, 2017

I had a good experience

by - Verified Customer April 17, 2017

awesome job as always!!!!

by - Verified Customer April 06, 2017

Each time I have been in to have my son's Jeep or my Jeep serviced, I have left completely satisfied and pleased with not only the work provided, but the excellent customer service I received. Not once have I felt like I was being sold unnecessary services and every single staff member I encountered treated me like an old friend. I appreciate how down-to-earth and honest everyone is, which is why I make sure to recommend your shop to everyone each chance I get.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer March 17, 2017

Had to bring truck back 4 times for noise in rear end each time it was additional parts plus rebuilding transmission. still have noise in rear end and have spent 3500 dollars. Not satisfied at all.

by - Verified Customer March 15, 2017

The mechanic was thorough in his explanation of the service. The staff is congenial and all were professional

by - Verified Customer March 08, 2017

Great

by - Verified Customer March 08, 2017

Happy with the service performed and recommendations that were made.

by - Verified Customer March 07, 2017

Very quick and helped me figure out what was going on with my exhaust at no charge

by - Verified Customer March 05, 2017

Service manager was very helpful.

by - Verified Customer February 23, 2017

Thanks.

by - Verified Customer February 23, 2017

Feel comfortable going here. I trust this shop

by - Verified Customer February 08, 2017

They were ready for my car and was able to get started fairly quickly. It was one of the first vehicles in that morning so catching up on the morning's usual routine took a bit of time but is perfectly acceptable.

by - Verified Customer February 07, 2017

I was very well pleased. The price for the work matched or was below most of the other repair shops around the area. They were very prompt in doing the job as well as professional.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer February 01, 2017

Good job!

by - Verified Customer January 29, 2017

The service Tech was able to reduce the vibration in the front end of my truck. Diagnosed a tire problem.

by - Verified Customer January 25, 2017

They didn't charge me for a service I didn't need. I look forward t returning!

by - Verified Customer January 17, 2017

They explained services need. Did good work. Very happy with experience!

by - Verified Customer January 17, 2017

Great service and pleasant people.

by - Verified Customer January 12, 2017

My first experience with you was top notch. Thank you

by - Verified Customer January 10, 2017

Super nice, great customer service and a fair price.

by - Verified Customer January 09, 2017

REALLY great folks working here. My new shop for all the maintenance on my Mercedes ML!

by - Verified Customer January 05, 2017

It was wonderful. They explained everything and gave me several choices to choose from. Saving me money.

by - Verified Customer December 27, 2016

Great experience which is rare in the automotive biz!

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer December 25, 2016

I am a huge fan of this shop. They treat me and all customers with a great deal of respect and small-town friendliness. I have recommended several friends of mine and my girlfriend to the shop because of their excellent service. I strongly recommend them.

by - Verified Customer December 25, 2016

Called to schedule an oil change and even though they were very busy they squeezed me in. I appreciate they were able to accommodate me.

by - Verified Customer December 20, 2016

Very polite and professional

by - Verified Customer December 19, 2016

Been there before.

by - Verified Customer December 07, 2016

I finally feel like I have a local auto shop that I can trust to diagnose car issues and fix them as needed. I plan to go back to Fort Mill Auto Service and Fleet for future auto needs.

by - Verified Customer December 07, 2016

They always do fine work.

by - Verified Customer December 06, 2016

Great people, fair prices. just wish they could work on high line imports.

by - Verified Customer December 01, 2016

Great

by - Verified Customer November 24, 2016

Excellent.

by - Verified Customer November 22, 2016

Great service, my car was repaired in a short time. The staff was great. I will definitely go there for additional repairs.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer November 22, 2016

Just keep doing what you're doing. You've got a good shop. I'll refer people your way. Thanks, Mark Francis

by - Verified Customer November 09, 2016

My car was serviced professionally and accurately to my satisfaction.

by - Verified Customer November 08, 2016

Had to return for a 2nd time for tire repair. Tire leaked after repair. The staff of store was very friendly; I will return when I need auto service. I appreciate the integrity and honesty of the entire staff; an uncommon characteristic of most repair shops.

by - Verified Customer October 30, 2016

The last two times I was at Fort Mill Auto, I had to have some major work done. Andre and Kevin were so kind and helpful to me. They explained everything to me in a clear concise way. I trusted their recommendations on what needs to be done.

by - Verified Customer October 20, 2016

Great customer service and they look forward to building relationships with their customers!

by - Verified Customer October 11, 2016

Excellent Service! Kept me abreast on diagnosing my T100 before making repairs.

by - Verified Customer October 11, 2016

They were honest and did the job in timely manner. Very understanding and professional.

by October 06, 2016

It went well and I was treated fairly.

by - Verified Customer October 06, 2016

General check up. Fixed a problem for $175 that others in the area said would cost me $1500. Correct diagnostic was the key.

by October 05, 2016

Great experience with the staff.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer October 03, 2016

Great shop, convenient, kind and knowledgeable staff.

by - Verified Customer October 03, 2016

Repairs were done accurately and in a timely manner.

by - Verified Customer September 28, 2016

Honest, courteous, quick service and reliable repairs.

by - Verified Customer September 28, 2016

They were nice but the mechanic broke the air vacuum and didn't even mention what he did. I left and then the check engine light came on. The car lost power and I had to drive back to see what happen and that's when I found it broken and they just taped it up. I drove to Atl. for the weekend and now I need oil already so they never put enough in the car to begin with and charged me $75 for the service.

by - Verified Customer September 26, 2016

Professional, friendly and reasonable.

by September 23, 2016

I had replacement parts put on my car. Car drives fine.

by - Verified Customer September 19, 2016

Been here twice, they fixed it right, the guys know what they are doing with courteous professional service. I have an older car with no payments and it's nice to know I have a good repair service in the neighborhood.

by - Verified Customer September 16, 2016

Guy put too much oil in my car. Brought my own oil and he used all 4 quarts plus added some more oil that he had around your shop.

Also one of my hub caps (had the tires rotated) was loose and he must have whaled on the hub caps with a hammer because they are damaged!

by - Verified Customer August 26, 2016

Prompt, professional, and friendly service.

by - Verified Customer August 23, 2016

Prompt, quick, accurate diagnosis.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer August 23, 2016

Prompt service. Clean facility. Good experience overall. When a question arose regarding a past service, management quickly took care of it without raising an issue. Definitely would return for future service on both vehicles.

by - Verified Customer August 18, 2016

Had a great experience with the personnel and expertise provided by Ft. Mill Auto Service and would not hesitate to recommend them. Very pleased.

by - Verified Customer August 16, 2016

Great customer service. Prompt appointment, and quality work.

by - Verified Customer August 16, 2016

Good service as always, complementary drinks.

by - Verified Customer August 15, 2016

Very friendly

by - Verified Customer August 14, 2016

They gave me a very fair price and did an amazing job. They were also very quick with turn around between drop off and when my car was ready. Very happy with service I received.

by - Verified Customer August 07, 2016

These guys do great work at very fair prices.My last visit to the shop was to have a car we were looking to buy checked out.They were very thorough.

by - Verified Customer August 07, 2016

Very good communication, service done on time, not pushing of anything beyond what I needed and advised only of future possibilities. More service-oriented and not a sales shop.

by - Verified Customer August 03, 2016

Fair prices, fast work, friendly, knowledgeable staff. I have already recommended your shop to coworkers!

by - Verified Customer August 02, 2016

Extremely efficient and friendly without a doubt.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer August 02, 2016

Fast friendly service!

by - Verified Customer July 26, 2016

Honest. Need I say more?

by - Verified Customer July 26, 2016

Very quick and professional service.

by - Verified Customer July 25, 2016

Staff was very friendly. Nice service.

by - Verified Customer July 21, 2016

Very professional. Honest. Great work on my car.

by - Verified Customer July 20, 2016

Fantastic

by - Verified Customer July 20, 2016

Experience was good

by - Verified Customer July 14, 2016

Very pleasant greeting & no hassle to get car in for repair. No hassle to pay & pick up.

by - Verified Customer July 12, 2016

Great service!

by - Verified Customer July 10, 2016

I told them (Andre) before working on my car that they must open the driver door from the outside and one of their techs ended up not listening and practically snapped my door handle and never even admitted it.
I then told Andre who said he would work with me, ok'd the cost to replace the handle.
It has been several weeks and I have not heard back.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer July 05, 2016

Extremely friendly and fair. Gave me a ride to my house and back. Great company.

by July 05, 2016

I was approached with the standard upsell of services, but pushed again and it was noted that I was probably OK not doing the brake rotors as well. My feeling is that I need them or I dont.... left a sour taste

by - Verified Customer July 05, 2016

Very helpful. I am a single woman on limited income. Their prices are very good. Mechanics are excellent.

Lower taxes in SC over NC.

by - Verified Customer July 04, 2016

Excellent service and great price!

by - Verified Customer June 20, 2016

They were professional and informative of other issues with my vehicle. Their turn around of completion was prompt.

by - Verified Customer June 16, 2016

Was a pleasure doing business with them.

by - Verified Customer June 13, 2016

I felt that the salesman should have been more knowledgeable in some areas.

by - Verified Customer June 09, 2016

Very polite, knowledgeable about my car needs, and honest. I like them. I even come here for just oil changes now, not just the big repairs needed.

by June 03, 2016

Service was friendly and very knowledgeable.

by May 22, 2016

Very pleased with service and quality of work and timely.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer May 20, 2016

Very friendly. We will use them again.

by - Verified Customer May 18, 2016

Friendly, fast and fairly priced.

by - Verified Customer May 18, 2016

Great service overall!

by - Verified Customer May 17, 2016

They are great people they tell you if there is something wrong and how it can be fixed.

by - Verified Customer May 15, 2016

Very quick service, friendly, knowledgeable. These guys are very fair.

by - Verified Customer May 10, 2016

It was fine. The staff were friendly and addressed most of the issues I requested, fixing a starting issue and gasket leak, but missed 1 or two things that need to be repaired (the loud bearings for example and a few wheel-housing parts). However they said I could bring it back later for that. Also, they quoted me around $650 but it came out to over $850. Other than that, no real complaint. I would probably try them again in the future.

by - Verified Customer May 09, 2016

They were extremely helpful and kind .

by - Verified Customer April 28, 2016

Excellent service.

by - Verified Customer April 27, 2016

Great repair on window for car I was selling. You worked me right in and we got the work done in a very timely manner. Good Work. Ethics here are good.

by - Verified Customer April 26, 2016

Prompt, professional, not expensive & the staff was very informative.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by January 25, 2015

I went in without an appointment, they got me in right away and I feel that they treated me very well.

by - Verified Customer January 25, 2015

Service at Fort Mill Auto Service & Fleet is excellent. The owner warmly greets customers, and the staff goes beyond the call of duty to ensure my car is fixed and working well. They explain issues with my vehicle very clearly and they communicate regularly to keep me abreast of changes in my repair and bill.

by - Verified Customer January 20, 2015

Great people, great service, reasonable prices.

by - Verified Customer January 15, 2015

I was satisfied with their performance, they are very friendly and professional.

by - Verified Customer January 13, 2015

They were very professional and trustworthy people, and they got the work done quickly.

by - Verified Customer January 12, 2015

Good service and they are very friendly.

by - Verified Customer December 28, 2014

I started going there because they are close to where I work, they get the work done on my lunch break and they do very good work.

by December 28, 2014

I had a good experience there. They are very professional, and the estimate lined up with the final bill.

by December 18, 2014

They were quick to get the work done but their service was sub-par.

by - Verified Customer December 16, 2014

They were very forward with the work, they did great work and didn't overcharge.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer December 08, 2014

Service has always been good.

by December 03, 2014

They have been very kind to me, they get the work done when they say it will be done and they are very accommodating.

by - Verified Customer December 03, 2014

The staff here is accommodating and honest to a fault!

by November 28, 2014

They were professional, quick with the work and I am highly satisfied.

by November 27, 2014

They got the work done quickly.

by November 27, 2014

I took my Jeep to them to get an oil change and they put the wrong oil in, which caused my check engine light to come on. I had no trouble getting them to change my oil again but they still put the wrong oil in again which still doesn't fix my problem.

by November 24, 2014

The workers were so friendly, fast and extremely helpful. Also, the price for the service was incredible!

by - Verified Customer November 20, 2014

Great service and price.

by - Verified Customer November 05, 2014

Excellent customer service.

by - Verified Customer October 30, 2014

They have been fair and honest, and provide good service at a good price.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh
by - Verified Customer October 26, 2014

Excellent service. Above and beyond.

by - Verified Customer October 19, 2014

Very friendly, quick service and accommodating.

by - Verified Customer October 01, 2014

They are very helpful and explain the problem very well and help their customers without taking all their money. Very knowledgeable and friendly.

by - Verified Customer September 17, 2014

I have been pleased with the service I have received on my cars for the last several years. Even as they have changed owners, etc.

by August 01, 2014

The price is competitive.

by - Verified Customer June 25, 2014

I have always had great service at Fort Mill Auto Service & Fleet.

5 verified customers did not leave comments but provided these ratings:
by Jim, Ron, Tommy
by John, Dipesh

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

The team at Fort Mill Auto Service and Fleet takes great pride in serving Fort Mill and the surrounding area. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “trustworthy”, “professional”, “incredible”, and “accommodating”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

To provide low-cost, high quality auto repairs and to consistently exceed the expectations of the customer. To provide a fun, dynamic, innovative, satisfying customer service experience. Our maintenance program will protect your factory and extended warranty. Ask about our extended warranty coverage on all repairs.To provide low-cost, High quality auto repairs and to consistently exceed the expectations of the customer. To provide a fun, dynamic, innovative, satisfying customer service experience. Our maintenance program will protect your factory and extended warranty. Ask about our extended warranty coverage on all repairs.
Open Saturday 9am to 1pm by appointment.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Fort Mill Auto Service and Fleet
at first it was occasionally it's a lo...
Make sure the vacuum lines on the air box are not disconnected from the air box. Those lines are part of the evap system and often get disconnected after checking the air filter.
The rubber boot over the left front axle h...
it's best to repalce the axel shaft assy for around $189 or just to replace the boot only you would pay around $161 since the price difference it not much it's always good to replace the complete assy.

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