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Performance Preparation

(253) 242-6421
39 Verified Reviews
performanceprep2015@gmail.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

34703 16th Ave S
Federal Way, WA 98003 USA

AUTO REPAIR EXPERIENCE

  • James Williamson, Manager
  • Established 2016
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 37 Years of Car Repair Experience

Performance Preparation Reviews

OVERALL RATING

39 Verified Reviews
5 stars
(28)
4 stars
(8)
3 stars
(2)
2 stars
(1)
1 star
(0)
by - Verified Customer January 08, 2018

Very good

by - Verified Customer December 19, 2017

nice to get done

by - Verified Customer September 14, 2017

Very friendly and helpful. Price was half of what the competitors quoted. I own six vehicles and when I have a major repair that I can't complete myself I will be taking them to Performance Prep.

by - Verified Customer September 07, 2017

I love going into the shop. Everyone is welcoming and makes me feel like im at home.

by - Verified Customer August 03, 2017

will definitely return for other services

by - Verified Customer August 02, 2017

When I obtained my 1966 Mustang, I wanted to do everything like Supercharging and other overkill projects. Ward took a close look at the car and engine and gave me a sensible balanced plan so that everything would work together optimally. I'm VERY happy with the outcome!

by - Verified Customer July 31, 2017

Great job of finding and fixing electrical gremlins.

by - Verified Customer July 11, 2017

There was a small problem that re-occurred after the initial service. The issue was addressed and resolved in a professional manner. How I've been treated on previous occasions, as well as this time, is very important to me. I have brought all of my vehicles to Performance Prep and will continue to do so in the future.

by - Verified Customer June 27, 2017

Great advice, the Pre-Purchase inspection saved me from buying a vehicle that was going to end up costing $6-$7k in repairs right from the start. Thank you!

by - Verified Customer June 14, 2017

They were so polite and friendly. I paid a fair price for the repair and I got my vehicle back in a timely manner. I definitely will continue to come back here for my auto repair needs.

by - Verified Customer June 08, 2017

Was happy with the work done.

by - Verified Customer May 18, 2017

Ward & Bnay were amazing with their services. I will be back to get other services done in the future.

by - Verified Customer May 10, 2017

Work performed was excellent thanks for a good job!

by - Verified Customer January 02, 2017

Very pleased with work performed.

by - Verified Customer December 15, 2016

They are the best. Honest, thorough, and the work is done right the first time.

by - Verified Customer December 15, 2016

Did good job on what was contracted for.

by - Verified Customer November 22, 2016

I needed the work done quickly and before a holiday for a trip. Was very pleased with response.

by - Verified Customer August 17, 2016

They were very professional. They were personal and have good customer service. They are thorough.

by - Verified Customer August 15, 2016

I like their work. They did the job. It was great. They know what they are doing.

by - Verified Customer August 04, 2016

I was really impressed with how quickly they diagnosed the problem with my vehicle. They got it repaired quickly and at a fair price.

by - Verified Customer August 02, 2016

Great service and great people. It is an all around good company. They are very fair.

by - Verified Customer August 01, 2016

They are very professional, knowledgeable, experienced, and friendly. They are affordable.

by - Verified Customer August 01, 2016

I have been a customer of PP for the past 12 years, I trust them and know the owner and mechanics. Benne is excellent up front and very prompt with calling and following up.

by July 28, 2016

I just a had a problem with my alternator. They were able to figure out what the problem was.

by - Verified Customer July 28, 2016

They are very professional, courteous, and friendly. All in all, it is a good place to bring your vehicles to.

by - Verified Customer July 27, 2016

They absolutely troubleshooted what I needed. They were awesome. They got to the bottom of it really quick. They didn't rip me off. Their prices were very fair.

by - Verified Customer July 13, 2016

They were quick and they fixed my vehicle. I thought they were extremely overpriced. I took it to my mechanic in my hometown and it would have been half the price.

by - Verified Customer July 07, 2016

They do a thorough job. When you ask them to do something, they usually go the extra mile to make sure it's good. I will probably be going there a few more times.

by June 28, 2016

It was satisfactory. It was done as I expected it to be done.

by - Verified Customer June 28, 2016

I just went in for an oil change and a lube job. I also had to get new license plates and he kindly put them on for me. I have dealt with Performance Prep for the last several years and I would highly recommend them. They are very personable. After you have been there a few times, you are on a first name basis. It is very comfortable.

by - Verified Customer June 28, 2016

They took care of everything that I needed quickly.

by - Verified Customer June 26, 2016

Excellent. I have been going to them for 30 years. They are able to diagnose the problem and get it fixed.

by June 19, 2016

It was okay. I have a troubled car and it still isn't fixed. It really isn't his problem though.

by - Verified Customer June 14, 2016

They identified the problem and it wasn't something that they could fix. It was an exhaust problem. They said to take it to an exhaust shop. We were pleased because it wasn't as bad as we thought it would be. I was pleased that the problem that I thought it was, wasn't. I was more than satisfied.

by - Verified Customer June 13, 2016

They do what I want at a reasonable price. They get it done. I can't say that for the dealer. They have serviced 4 cars for me over the years.

by - Verified Customer June 09, 2016

They were great. They did what I asked.

by - Verified Customer May 12, 2016

I sent the car in for repairs. They attempted the repairs and weren't able to do so. I am taking the car back in tomorrow morning. They are very professional and do good work. They just can't fix my problem yet.

by May 04, 2016

I found them caring. It was an outstanding quality of work.

by - Verified Customer January 18, 2016

Great service, they really know what they are doing. Honest people.


RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
88
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
93

Performance Prep has been serving the community of Federal Way and the surrounding area since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "professional”, “awesome”, “knowledgeable”, “courteous” and "honest". This location features a very experienced and will trained team of automotive technicians lead by an ASE Certified Master. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco

MESSAGE FROM THE SHOP

The fine art of automotive care starts here! We can handle your basic car care needs as well as specialized diagnostics. With the only Dyno in Federal Way we are your one stop shopping for all of your automotive repair needs. We are so sure about our service that we offer a 12 months/ 12,000 warranty on our parts and labor. Let us help you get your car care needs done right the first time!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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