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Harrell's Auto Service - Raeford Road

RepairPal Certified Shop in Fayetteville

Harrell's Auto Service - Raeford Road

50 Verified Reviews
(910) 415-1504
8038 Raeford Rd
Fayetteville, NC 28304 USA
"It was wonderful. They were very professional and very helpful."
— Jonathon, a Verified Customer
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Jovany Dalama, Manager
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 62 Years of Car Repair Experience
Harrell's Auto Service - Raeford Road Reviews
50 Ratings
Displaying 1 - 15 of 47reviews
09/13/18
JAB worked on my truck before and tooked my car right back in to correct a problem and gave me some tips. I will try to use him again.
08/17/18
Just took my car in for a state inspection and it was done in a timely manner.
08/11/18
Great customer service! Clean inside. Would had been nice to have free WiFi service while waiting in the waiting area, other than that, I think highly of Harrell's!
08/10/18
Professional all around.
08/10/18
Professional and courteous staff.
08/03/18
Excellent experience.
07/27/18
Our van took 8 days to get fixed due to parts which is understandable. When I picked it up, I was in a hurry and did not double check it. When I opened the door, I noticed it will not close on its own. I called to bring it back in. It was at the shop for six hours when my wife called to check on it. She was informed that they were unsure if it happened driving to the shop or if it wasn't working when it left the shop the first time. It definitely did not happen driving over. She was also informed that they could not fix it due to their computer system not connecting to the software in door. We were instructed to take it to Chrysler. So that is more money...Harrells has been our go to but after this experience, it no longer is.
07/31/18
Harrell's always provided great service.
07/20/18
Always, job well done
07/19/18
Excellent service
07/27/18
I agreed to paid after the estimate to have my A/C fix....the condenser fail...I wait two more days for parts...found out I needed a heater part, and of course $30 more. The heater part was not an issue the first time and the A/C was not tested the first time. The people at front desk are pleasant and respectful. Thank you Sarah and the guys.
07/28/18
I have used Harrell's for the care of my automobiles for a number of years. They are always nice and the work is done quickly and at a fair price. I will continue to use them and have and will recommend them to my friends looking for a repair place. A good garage is like a good doctor, when you find one you hang on to them.
07/05/18
I am a loyal customer with Harrell's because I trust the mechanics work and the management to advise me with fair and honest advice.
07/06/18
Always professional work
07/02/18
Always friendly always thorough only place I take my car for any needs
Schedule an Appointment with Harrell's Auto Service - Raeford Road
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (910) 415-1504
Need an appointment for today? Call the shop directly at (910) 415-1504
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
100
Customer Service
88
Customer Amenities
95
The Raeford Rd location of Harrell's Auto Service has been serving the local community since 2007. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “awesome”, “wonderful”, "professional" and “courteous”. This location features a team of automotive technicians whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Our talented crew has been helping crowd the Fayetteville highways with fully operational vehicles since 1945. Starting as a radiator specialty shop on Gillespie street, Louis Harrell opened it after serving his country in World War II. The shop has continued to grow ever since. Charlie Harrell incorporated the family business in 1978 and expanded upon the auto parts and distribution piece of the company. In 1997, Charlie sold the distribution company and refocused his attention on the auto and truck business by opening a new facility next door to the radiator shop. Recognizing a need to service the south west and north east areas of Fayetteville, new shops were constructed in 2006 on Raeford Road and in January of 2013, another service center was opened to service Fort Bragg. Most recently in January of 2016, another service center was opened at 140 Owen Drive. All four of our facilities are top of the line, using state of the art computer diagnostic equipment. The waiting areas are comfortable and convenient, complete with a television, wireless internet, computers and a childrens’ play area. We have come a long way from just a radiator shop. Our mechanics can do anything from an oil change, to putting a new motor in your vehicle. That includes anything from compact cars to tractor trailers. Our Gillespie location still performs radiator repairs and also houses a bus and truck garage to service the local community. We can repair anything, including brakes, A/C, radiators, engines, electrical, tires, tune-ups and much more. Harrell’s Auto Service technicians will take away any worry about your car’s maintenance or repairs. Come in for a pit stop today, and let us do what we do best, deliver high quality auto care.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Harrell's Auto Service - Raeford Road
Schedule an Appointment with Harrell's Auto Service - Raeford Road
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (910) 415-1504
Need an appointment for today? Call the shop directly at (910) 415-1504
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