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Harrell's Auto Service - Raeford Road

RepairPal Certified Shop in Fayetteville

Harrell's Auto Service - Raeford Road

61 Verified Reviews
(910) 415-1504
8038 Raeford Rd
Fayetteville, NC 28304 USA
"It was wonderful. They were very professional and very helpful."
— Jonathon, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Jovany Dalama, Manager
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 62 Years of Car Repair Experience
Harrell's Auto Service - Raeford Road Reviews
61 Ratings
Displaying 1 - 15 of 58reviews
Maleb
11/22/18
Verified Customer
This was my first time. I was impressed by the work
Andrea
11/23/18
Verified Customer
I can't remember the name of the man that helped me. I know he's from NY. He explained everything to me and found an affordable way for me to fix my car. The repairs needed were over 1,000 dollars. He recommended a way to break it up so I could afford the repairs. My experience was great. I did think the labor cost was high especially after paying for two diagnostic test. All in all I'm very pleased with the service. My car is running great.
Jason
11/17/18
Verified Customer
Seems like everything was done correctly. Nice folks working there as well.
Juan
11/19/18
Verified Customer
I only had my car inspected for state compliance.
James
10/26/18
Verified Customer
I'm very happy with my experience there
Richard
11/01/18
Verified Customer
Took longer.
Kevin
11/06/18
Verified Customer
Job well done.
Keith
11/02/18
Verified Customer
This shop is awesome!!
Michael
10/26/18
Verified Customer
5 star
Carol
10/24/18
Verified Customer
It took 4 hours for a oil change and a 90000 mile service.
Kelly
10/19/18
Verified Customer
Took too much time to get work done and I had to send documentation to the warranty company because the staff was either understaffed or didn't pay attention to faxing
Calvin
09/13/18
Verified Customer
JAB worked on my truck before and tooked my car right back in to correct a problem and gave me some tips. I will try to use him again.
Monica
08/17/18
Verified Customer
Just took my car in for a state inspection and it was done in a timely manner.
Sonja
08/11/18
Verified Customer
Great customer service! Clean inside. Would had been nice to have free WiFi service while waiting in the waiting area, other than that, I think highly of Harrell's!
Bill
08/10/18
Verified Customer
Professional all around.
Schedule an Appointment with Harrell's Auto Service - Raeford Road
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (910) 415-1504
Need an appointment for today? Call the shop directly at (910) 415-1504
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
93
Tools & Equipment
100
Customer Service
88
Customer Amenities
95
The Raeford Rd location of Harrell's Auto Service has been serving the local community since 2007. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “awesome”, “wonderful”, "professional" and “courteous”. This location features a team of automotive technicians whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Our talented crew has been helping crowd the Fayetteville highways with fully operational vehicles since 1945. Starting as a radiator specialty shop on Gillespie street, Louis Harrell opened it after serving his country in World War II. The shop has continued to grow ever since. Charlie Harrell incorporated the family business in 1978 and expanded upon the auto parts and distribution piece of the company. In 1997, Charlie sold the distribution company and refocused his attention on the auto and truck business by opening a new facility next door to the radiator shop. Recognizing a need to service the south west and north east areas of Fayetteville, new shops were constructed in 2006 on Raeford Road and in January of 2013, another service center was opened to service Fort Bragg. Most recently in January of 2016, another service center was opened at 140 Owen Drive. All four of our facilities are top of the line, using state of the art computer diagnostic equipment. The waiting areas are comfortable and convenient, complete with a television, wireless internet, computers and a childrens’ play area. We have come a long way from just a radiator shop. Our mechanics can do anything from an oil change, to putting a new motor in your vehicle. That includes anything from compact cars to tractor trailers. Our Gillespie location still performs radiator repairs and also houses a bus and truck garage to service the local community. We can repair anything, including brakes, A/C, radiators, engines, electrical, tires, tune-ups and much more. Harrell’s Auto Service technicians will take away any worry about your car’s maintenance or repairs. Come in for a pit stop today, and let us do what we do best, deliver high quality auto care.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Harrell's Auto Service - Raeford Road
Schedule an Appointment with Harrell's Auto Service - Raeford Road
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (910) 415-1504
Need an appointment for today? Call the shop directly at (910) 415-1504
What verified customers have to say about Harrell's Auto Service - Raeford Road
Would recommend to a friend
82%
Car was ready when promised
82%
Did not feel sales pressure
89%
Car was fixed correctly the first time
84%
Customer was treated respectfully
95%
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