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Harrell's Auto Service - Owen Dr

RepairPal Certified Shop in Fayetteville

Harrell's Auto Service - Owen Dr

45 Verified Reviews
(910) 405-7046
140 Owen Dr
Fayetteville, NC 28304 USA
"The customer service provided was excellent, so good I sent my daughter there with her car."
— Junet, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Robert Caulder, Manager
  • Established 2016
  • 1 Auto Repair Mechanic on Staff
  • 21 Years of Car Repair Experience
Harrell's Auto Service - Owen Dr Reviews
45 Ratings
Displaying 1 - 15 of 44reviews
Herlene
12/13/18
Verified Customer
Excellent experience
Marisa
01/02/19
Verified Customer
The staff was knowledgeable, professional, and had great customer service. They proformed the work I request and I wasn't informed that I needed any extra work.
Bobby
11/28/18
Verified Customer
Service was on time and done correctly with no pressure like the dealership for extra unneeded service.
Julie
11/06/18
Verified Customer
Very pleased. I trust them, and that says a lot.
Michael
10/22/18
Verified Customer
I was pleased with the service and personality of the crew. Appeared to have my best interest at heart.
Jaclin
09/29/18
Verified Customer
Excellent service and treatment. Highly tecommend
Robert
09/20/18
Verified Customer
Prompt courteous service from Josh
Josh
09/18/18
Verified Customer
The staff is great!
Bruce
08/27/18
Verified Customer
Customer service was outstanding. I was made to feel very comfortable. Everyone was very courteous and friendly.
Robert
08/21/18
Verified Customer
Josh is good at what he does.
Herb
09/06/18
Verified Customer
great job
Barbara
09/05/18
Verified Customer
The car was fixed like I wanted it
Anita
09/04/18
Verified Customer
Very professional and respectful
Ronnell
08/29/18
Verified Customer
Happy experience of the services
Melanie
08/08/18
Verified Customer
Great customer service, very friendly team!
Schedule an Appointment with Harrell's Auto Service - Owen Dr
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (910) 405-7046
Need an appointment for today? Call the shop directly at (910) 405-7046
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
100
Customer Service
92
Customer Amenities
95
The Owen Drive location of Harrell's Auto Service has been serving the local community since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “courteous”, “professional”, “outstanding” and "excellent". This location features a very well trained team of automotive professionals. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, to state safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Rental & loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Our talented crew has been helping crowd the Fayetteville highways with fully operational vehicles since 1945. Starting as a radiator specialty shop on Gillespie street, Louis Harrell opened it after serving his country in World War II. The shop has continued to grow ever since. Charlie Harrell incorporated the family business in 1978 and expanded upon the auto parts and distribution piece of the company. In 1997, Charlie sold the distribution company and refocused his attention on the auto and truck business by opening a new facility next door to the radiator shop. Recognizing a need to service the south west and north east areas of Fayetteville, new shops were constructed in 2006 on Raeford Road and in January of 2013, another service center was opened to service Fort Bragg. Most recently in January of 2016, another service center was opened at 140 Owen Drive. All four of our facilities are top of the line, using state of the art computer diagnostic equipment. The waiting areas are comfortable and convenient, complete with a television, wireless internet, computers and a childrens’ play area. We have come a long way from just a radiator shop. Our mechanics can do anything from an oil change, to putting a new motor in your vehicle. That includes anything from compact cars to tractor trailers. Our Gillespie location still performs radiator repairs and also houses a bus and truck garage to service the local community. We can repair anything, including brakes, A/C, radiators, engines, electrical, tires, tune-ups and much more. Harrell’s Auto Service technicians will take away any worry about your car’s maintenance or repairs. Come in for a pit stop today, and let us do what we do best, deliver high quality auto care.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Harrell's Auto Service - Owen Dr
Schedule an Appointment with Harrell's Auto Service - Owen Dr
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (910) 405-7046
Need an appointment for today? Call the shop directly at (910) 405-7046
What verified customers have to say about Harrell's Auto Service - Owen Dr
Would recommend to a friend
90%
Car was ready when promised
93%
Did not feel sales pressure
82%
Car was fixed correctly the first time
87%
Customer was treated respectfully
95%
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