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Gowen's Automotive Repairs

RepairPal Certified Shop in Fairburn

Gowen's Automotive Repairs

174 Verified Reviews
(770) 691-0728
28 Dodd St
Fairburn, GA 30213 USA
"Professionalism. The team explains potential problems and offers solid solutions. Parts are ordered quickly and they use the highest quality. They keep in touch and are honest about work time and what they are doing/have done. They are experienced and it shows. I moved over 35 miles away and I will continue to take my auto to Gowen's."
— Shelley, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Rick Gowen, Owner
  • Established 1976
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Master Auto Technicians
  • 90 Years of Car Repair Experience
Gowen's Automotive Repairs Reviews
174 Ratings
Displaying 1 - 15 of 169reviews
10/12/18
Used Gowen's a few times always satisfied. It's hard finding a business you trust these days.
10/11/18
My engine light is still on.
10/05/18
Prompt honest answer why auto needed repair
10/03/18
I love this place. My only shop
10/01/18
the first time I brought my car in, they looked it over (and it was there over a weekend which was aggravating...) only to not do any work to it, as it would cost $320. Then when I brought it back, the actual bill for repairs was over $1000 - confused about what the actual first issue was, but annoyed that the repair was WAY more than $300.
09/14/18
Appreciate getting vehicle back quickly and fixed right on the first visit!
09/13/18
Detailed explanation of what I needed without the pressure to fix everything or overpay. Car Was not ready due to unforeseen circumstances, so I don t blame them. Nice family atmosphere, and polite.
09/14/18
Friendly people who know what they are doing. They explain what is being done and let you know the potential cost up front.
09/13/18
Well, I waited for BMW to drop my part off to Gowen's, when BMW failed to send the part, my mechanic drove to pick up my needed part. Thanks for going the extra mile you ROCK!
09/11/18
My car was fixed correctly but not put back together properly. I drove home without my taillights, break lights, rear signal lights working. Which is completely illegal. When I arrived home my husband found my rear lighting cases sitting in my trunk! They had not been reinstalled in my car. We bring all our cars to Gowan and in the past, we've had very good service. However, we re disappointed in the service this time.
08/23/18
Professional, Friendly and courteous service. Your vehicle is ready in a timely manner and the service is done correctly.
08/31/18
GO GOWEN
08/30/18
I took vehicle in because of a leak and a code on my car (p-304). When they were done they called told me car was ready but the problem was still there. $1500. When I got car home ran test and there were multiple new codes on my car. Plus it still leaks. I was told by Barbara that the owner Rick would call me. Week later still waiting. This is not over
08/29/18
Great job
08/27/18
I love Gowen's. Rick and everyone are great!
Schedule an Appointment with Gowen's Automotive Repairs
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (770) 691-0728
Need an appointment for today? Call the shop directly at (770) 691-0728
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
90
Customer Amenities
93
Gowens Automotive Repairs was established in 1976 and has been providing Fairburn and the surrounding area with quality automotive repair ever since. This shop features an experienced staff that takes their ASE certifications seriously, achieving the ASE Blue Seal of Excellence. We also learned they have made an investment in state of the art diagnostic tools and shop equipment. The combination of knowledge and shop equipment allows this RepairPal Certified shop to offer a wide range of repairs, including minor and major mechanical repairs, check engine light and computer diagnosis and repairs, tires and wheel alignment, emission testing and repairs, as well as your scheduled maintenance needs. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “knowledgeable”, “professional”, and “helpful”. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available.
Details
Message From the Shop
Since 1976, Gowen’s Automotive Repair has been meeting and exceeding our customers’ expectations. We believe that doing an honest job for our customers is just good business. We are known as “The Professionals” when it comes to auto repair. Our technicians have the experience, knowledge, and expertise to diagnose and repair your automobile. In 2008, we became a NAPA AutoCare Center. Doing so has allowed us to always ensure that our customers are provided quality parts as well as a Nationwide 24 months/24,000 mile warranty on parts and labor.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Car Delivery
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • Bosch Service Network
  • ASA
  • iATN
Questions Answered by Gowen's Automotive Repairs
My Car Would Not Start Last Night. It Turned But No Fire. This Morning Started. on 2012 Dodge Avenger
GET SOMEONE TO CHECK YOUR CRANK SENSOR.THEY WILL ACT UP WITH THE ENGINE WARM AND START WORKING AFTER ENGINE COOLS OFF.
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Schedule an Appointment with Gowen's Automotive Repairs
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Please provide date and time
Need an appointment for today? Call the shop directly at (770) 691-0728
Need an appointment for today? Call the shop directly at (770) 691-0728
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