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Pro Auto Care & Transmission

(352) 643-6635
58 Verified Reviews
automastercr@aol.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
16:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-Th
7:30am to 5:30pm
F
7:30am to 4:00pm
S
Closed

ADDRESS

19144 Florida 44
Eustis, FL 32726 USA

AUTO REPAIR EXPERIENCE

  • Josh Ostalkiewicz, Owner
  • Established 2017
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 33 Years of Car Repair Experience

Pro Auto Care & Transmission Reviews

OVERALL RATING

58 Verified Reviews
5 stars
(49)
4 stars
(5)
3 stars
(3)
2 stars
(0)
1 star
(1)
by - Verified Customer December 13, 2017

Customer service is spot on, they were honest with things that needed to be done and did not try to hide anything from me. Work was done quickly.

by - Verified Customer December 04, 2017

It was the first time I used them and I was happy with my service.

by - Verified Customer November 30, 2017

Everything went on time and with no surprises. Courteous and friendly service. Will come again.

by - Verified Customer November 21, 2017

The staff was very professional and the service was amazing and reasonably priced. They were able to repair our Honda van for much less than the dealer quoted us. They are trustworthy and ai drove away feeling safe.

by - Verified Customer November 20, 2017

Repairs were done in a professional manner. Only complaint was that a mailer with coupons was sent to me same day I paid for repairs and picked up car. Could have saved some money using them. Should have told me about the discount.

by - Verified Customer November 15, 2017

Service was prompt and professional as always. Owners are friendly and prices are reasonable.

by - Verified Customer November 07, 2017

They are very good I have been going there every once in awhile for my little Chevy. Now I got a Honda they fixed my power steering and it was fast I didn't have to wait around for two or four hours, I recommend them to everybody. Reliable mechanics they're reasonable they are courteous and very friendly and stuff. I love them.

by - Verified Customer October 26, 2017

They were fast, efficient, and the price was fair.

by - Verified Customer October 18, 2017

Josh and his team were very informative in helping me try to diagnose the issue with the car, would go back.

by - Verified Customer October 12, 2017

I had a test drive that lasted 10 minutes to locate a vibration. After returning back to the shop they told me to wait in the office. Within 10 minutes the mechanic came into the office and said we found the problem. I was so relieved, then he to me out to the service area where my truck was up on the lift with a jack under both axle tubes. The tech had someone start the truck he then showed me the right side rear tire it was spinning nicely. He then showed me the left tire, it was vibrating. He then stated that my tire was out of round. I asked if there was anything they could do to fix it, he said no there was nothing he could do as the tire was out of round, he then directed me back to the office to where I went and waited. He came into the office we spoke briefly and then he handed the cashier a slip of paper, she then wrote up a repair charge of $119.00 for service rendered.

by - Verified Customer October 10, 2017

I was charged more than what I thought I should be charged they added something on I forgot what it was. All in all it was okay.

by - Verified Customer October 02, 2017

They were very good, courteous, and helped me out. I was going out of town and they went above and beyond.

by - Verified Customer September 27, 2017

This shop is very far away from my residence and the reason that I had work done is because my car faltered across the street from them. They were very professional and the work was great. They drove me to the place that I was headed for and then picked me up which I thought was super. They are kind of remote and I have already established a working relationship with a shop close to home.

by - Verified Customer August 27, 2017

The service I always receive is timely, friendly and reasonably priced.

by - Verified Customer August 02, 2017

I wasn't happy with how much money I had to throw down, but they were definitely accommodating for what they did. They did as good a job as they possibly could. They're good people. I couldn't say anything bad about them. You could tell they definitely care about the customer. I'm going to go back.

2 verified customers did not leave comments but provided these ratings:
by Patrick, Randy
by - Verified Customer July 15, 2017

They were great I have absolutely nothing to say against them they were all very congenial people and if I was to recommend them solely on the quality of their work and solely on the location I would give it 100 out of 100. They are great people, provide great service, only thing I didn't like was it was pricier than I wanted for the service they were providing. I understand they go off their national corporation rate so. They did a good job.

by - Verified Customer July 11, 2017

It was very good.

by - Verified Customer July 09, 2017

I was very pleased, they did what they said they were gonna do and it was good.

by - Verified Customer June 28, 2017

I find them very professional and very honest they recently acquired that business and they stood to a guarantee that had been honored before the purchase of the company. The part became faulty again, they replaced it at no charge honoring the guarantee that had been established by the prior owner I thought that was very professional of them and would not hesitate to use them again I find them very competent, very professional, and very honest, and just all around nice people.

by - Verified Customer June 27, 2017

They are awesome. I always recommend them. They are reasonably priced and I have never had a problem or had to return due to repair issues.

by - Verified Customer June 20, 2017

I find them to be very reliable, able to get my vehicle taken care of within a day. If there's an issue they call and they certainly call if there is a finding they made that will cost more than I anticipated. I find them very professional and helpful with problems on the car.

by - Verified Customer June 18, 2017

They seemed very nice. They were pretty knowledgeable about what was going on with the car.

by - Verified Customer March 26, 2014

Have used them several times and always reasonable and on time with the required repairs. Great people.

by - Verified Customer March 24, 2014

Excellent service and very friendly. They made sure I was always in the know about my vehicle.

by - Verified Customer March 22, 2014

Smart, efficient, courteous staff; good service.

2 verified customers did not leave comments but provided these ratings:
by Patrick, Randy
by - Verified Customer March 20, 2014

No one is perfect, but they were great and very accommodating.

by - Verified Customer March 18, 2014

They do what they say and in my case because of a faulty part, they did it again at no additional cost.

by - Verified Customer March 16, 2014

Great quick service.

by - Verified Customer March 12, 2014

Fast, thorough service.

by - Verified Customer March 04, 2014

I was extremely pleased with service.

by - Verified Customer February 25, 2014

Good courteous service.

by - Verified Customer January 28, 2014

Friendly fast service at great price.

by - Verified Customer January 14, 2014

The owner stands behind his work.

by - Verified Customer October 23, 2013

I was immediately greeted. When I spoke of my car issues and car needs Pro Auto was very attentative. They did not try to tell me things were wrong that in fact were not. The estimate of repairs was right on "the money".

by - Verified Customer October 13, 2013

Excellent service, kept well informed with progress of repairs.

2 verified customers did not leave comments but provided these ratings:
by Patrick, Randy
by September 15, 2013

So far the repair is fixed they did what they said, and I am beleiveing they do great work

by - Verified Customer September 08, 2013

Super easy to work with....did what they said they were going to do and it cost what they said it was going to cost. Gave me an idea of what needs to be fixed in the future, but did not pressure me.

by September 04, 2013

The staff is great, they are honest, competent and fair.

by - Verified Customer August 29, 2013

Honest, fair pricing and great service

by - Verified Customer August 15, 2013

They did a good job with what they did on my vehicle. They serviced it well and they told me if anything else needed service on my vehicle. They were really friendly and courteous.

by - Verified Customer August 13, 2013

Excellent service and fair price

by - Verified Customer August 13, 2013

They were amazing. They gave me options rather than just telling me I needed to fix everything. There pricing was very reasonable and they even have a shuttle service!

by - Verified Customer August 12, 2013

They were nice and it got done on time.

by - Verified Customer August 08, 2013

They were extremely accommodating. They have a shuttle service. I showed up and they gave me a quick oil change.

by - Verified Customer August 08, 2013

I like the service. They are very quick. The people are good.

2 verified customers did not leave comments but provided these ratings:
by Patrick, Randy
by - Verified Customer August 07, 2013

They got me in and got me out real quick and did a real good job. I took it to two different places and it came back from each with a different thing wrong with it. But not here, they were very knowledgeable.

by - Verified Customer August 04, 2013

The people are extremely friendly. He knows what he is doing. He did a good job and their prices are reasonable. I was comparing them to other places and their prices are good. I like the idea that I can get an estimate first. They matched the estimate, and I knew what I was getting in to.

by - Verified Customer July 30, 2013

When I took my car in I had no clue to what was wrong with my car other than the fact it wouldn't run. I had my car towed to them and he diagnosed the problems and had the car back to me in three days in perfect running order.

by - Verified Customer July 25, 2013

He used to be our old mechanic and he came back to town and opened a shop. We've been using him for years. He is very trustworthy.

by - Verified Customer July 23, 2013

They were prompt, they did what they said they were going to do, they gave me an estimate, and they fulfilled it, so they did their jobs. I was pleased with their service. I would go back there.

by - Verified Customer July 21, 2013

The repairs were accurate and they were quickly done. They were pleasant to deal with.

by - Verified Customer July 18, 2013

They were very helpful and very courteous. They were able to help evaluate every one of my problems and they were able to take care of them.

by - Verified Customer July 14, 2013

They have integrity, they keep their word, their prices are reasonable, and they get their work done on time. They're just good people. I like to support local businesses. I wish them the best of luck. They're a new business and they seem to be doing well, so we'll just keep spreading the word.

by - Verified Customer July 11, 2013

They were very nice to work with and they were honest. They went above and beyond what they needed to do and helped us in a tough situation. We have four children and only one vehicle to carry them all. They were willing to give us a ride, and then offered us a payment plan so we didn't go broke fixing the car.

by - Verified Customer July 09, 2013

They are very professional and very kind.

2 verified customers did not leave comments but provided these ratings:
by Patrick, Randy
by - Verified Customer June 13, 2013

Tony's expertise in vehicle repair is second to none. Colleen is extremely knowledgable in her capacity as service advisor. In addition, when Pro Care Auto has fixed my car, I have never had to return only to find that it's yet another part that needs repair like so many shops do. Once and done! Tony's years of expertise is key in his knowledge and his diagnostic skills are excellent. He takes the time to find out what the problem is the first time and fixes that problem. He also checks my vehicle to see if there are any safety issues that need addressing along with future repairs that could potentially snowball into one huge repair bill. Trust is everything to me and knowing I'm in the hands of an honest, caring expert makes me feel safe and secure. As a single woman. I have been raked over the coals by others--keeping my car for days and having to continuously return because it's always something else, is a huge concern I no longer have with Pro Auto Care as my one stop shop for all my automotive needs. Thanks Tony and Colleen for your excellent, honest service. I will always be your customer!

2 verified customers did not leave comments but provided these ratings:
by Patrick, Randy

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
91

Josh Ostalkiewicz became the owner of Pro Auto Care & Transmission in 2017 and is working hard to continue the tradition of providing quality auto repairs to the Eustis area. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. Repairs performed here can range Transmission and driveline diagnoses and repair, to wheel alignment, to minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “helpful”, “professional”, "accommodating", and “friendly”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle

AFFILIATIONS

  • TECH-NET

MESSAGE FROM THE SHOP

Full service auto repair by ASE Certified Master Technician with over 38 years of experience. Fast, accurate diagnosis and repair prices that will not rob the bank account. Specializing in ac, driveability issues, transmission and engine repairs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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